Ratings based on 99 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Well Located 4 Star Hotel

Posted 22-May-2017
Pros: The bar is a great place to relax and have well made drinks after a day of sight seeing. The staff is well trained and the location is great.
Cons: The hotel has to be fully renovated, which seems to be in process.
Location: Walk around the hotel. Within a few blocks you'll see all the high end stores but also reasonably priced restaurants and pubs as well.
It's a well located 4 star hotel in the chic Mayfair area. The restaurant needs renovation but the bar is quite good with a warm, relaxing vibe and excellent bartenders. (Try the fish and chips which are top notch.) The staff is professional, well mannered and very well trained. I stayed in a room on the 6th floor that had been renovated and had a nice open view. Once the hotel gets a full renovation it will be a real find.
5 out of 5
Recommended
for Everyone
by A verified traveller from Naples Florida

Great Hotel, close to everything . Great neighbo.

Posted 20-May-2017
Spent 3 nights prior to a cruise. Staff was outstanding.
1 out of 5
Recommended
for Everyone
by A verified traveller from Boynton Beach, Florida

Wonderful place to stay.

Posted 03-May-2017
Pros: The staff was cheerful and very helpful.
Beautiful hotel with a wonderful staff. Enjoyed out stay at this elegant hotel and would highly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great Location

Posted 02-May-2017
Pros: Location location location
Cons: Scents should not be forced onto guests.
I would definitely recommend this hotel to my friends. Great Location very good service but as all hotels they will try to give you the least desirable room . The breakfasts are truly excellent but very pricey. You can easily go out for breakfast close by. The hotel uses an scent in their hallways and the rooms. To some this might be alright but our group had some problems with scents. Not all folks like smells intentional or otherwise.
5 out of 5
Recommended
for Everyone
by A verified traveller from c

Great location for sightseeing and resturants

Posted 27-Apr-2017
The hotel was very charming, close to neighborhood resturants, Hyde Park and easy to reach all the sight seeing attractions by taxie. The City pass and bus passes were very useful and convient. The bus pass was also used for the river boat ride to Greenwich which was a fun outing. Day trip to Stonehenge and Bathshould not be missed.
5 out of 5
Recommended
for Couples
by A verified traveller from Grimsby, UK

Nothing too much trouble

Posted 21-Apr-2017
Pros: The staff
Cons: Must be my northern roots but the minibar and snacks in the room are way too expensive. I won't give the prices, make your own mind up.
Location: Easy to walk lots of places and Green Park tube only a few minutes away.
Wonderful staff make this hotel extra special. They all go the extra mile for you from the moment you arrive with the doorman to greet you until he says goodbye. Room was excellent, the breakfast is great (only white toast kept coming as mixed though, must be my northern accent) and the evening meal we had in Butlers was delicious. Hope to visit again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fairest of them all

Posted 10-Apr-2017
Pros: Everything.
Location: In walking distance from sights, and shopping without the heavy tourist traffic.
Lovely accommodations, terrific & extremely helpful staff, perfect location.
3 out of 5
Recommended
for Everyone
by A verified traveller from doha

The room small

Posted 10-Apr-2017
The room was very small the staff was very good if u want to book in this hotels u have to choose suit
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Fantastic hotel in quiet neighborhood.

Posted 09-Apr-2017
Absolutely loved our week at the Chesterfield Mayfair. Superior king rooms were perfect for our needs, with comfortable beds and nicely updated ensuit bathrooms. The staff was attentive and professional. We look forward to our next visit!
2 out of 5
by A verified traveller from Qatar

The room is very small and old room

Posted 06-Apr-2017
This first tim i try the hotel is not good small room and bathroom and they but just one bottle of water very old hotel no cameras CCT in the hotels Flowr