Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Beautiful hotel in a lovely quiet location

Posted 30-Nov-2015
From the minute you arrive you are made to feel like you are a truly valued guest. The staff are polite and incredibly attentive, whilst not getting in the way. The whole hotel is just perfectly appointed and even the standard rooms are to a great standard. Beautifully clean and luxurious. Couldn't have had a better stay.
5out of 5
by A verified traveller from New York

Beautiful hotel in Mayfair

Posted 23-Nov-2015
Pros: Old world charm
Cons: nothing
Location: Harrods, Buckingham Palace, Great Resturants
Superior service and the best hotel I have stayed in in years. Staff is amazing with places to see and great recommendations for dining.
4out of 5
by A verified traveller

Good basic hotel

Posted 15-Nov-2015
Pros: Staff
Cons: Size of bedroom (425) is small!
Location: Mayfair - you can figure out the rest!
Bedroom quite small, but very clean and excellent staff on reception. It's mayfair, so pricey for what you get, but it's a reasonable 4* hotel in any case. Bar is to be avoided (e.g. £4 bottle coke), but again staff exceptionally nice. Not sure if it's worth a higher price than others in the Picc area, so look around and if you get a good price, stay here. We were happy with our stay.
4out of 5
by A verified traveller from Sydney, Australian

Old world style in the heart of Mayfair

Posted 18-Jul-2015 on Wotif
Pros: The genuine, friendly and helpful service
Cons: De-clutter the rooms. They are small and hard to move around with the non-essential furniture and decoration.
Location: Great location - right near Shepherds Market.
This is a lovely, old style hotel with fantastic service. We only stayed for one evening and didn't eat in the restaurant, so can't give a full review, but our experience was excellent. The staff made the stay - nothing was too much trouble and most things were anticipated. The room was fine, but on the small side.
5out of 5
by Alastair T.

Family weekend

Posted 02-Jun-2015 on Ebookers
Some members of my family and myself stayed at Chesterfield Mayfair and what a lovely experience it was. The location was great, the rooms were delightful, the food first rate (as good a breakfast as we've ever had) and most importantly the staff were caring and helpful in looking after our needs, from the moment we arrived until the moment we left. I am disabled and nothing was too much trouble. It was a joy to stay there and we know where we will be staying whenever we next visit London.
5out of 5
by A verified traveller

Molto british

Posted 01-Jun-2015
Pros: La gentilezza del personale la pulizia la posizione
Cons: Un frigo in camera
Location: Pienno centro perfetto
Expedia ci aveva garantito la camera a due letti ma la richiesta non e mai arrivata! Per il resto nulla da eccepire!
5out of 5
by A verified traveller from NSW


Posted 22-Apr-2015 on Wotif
Great hotel, great staff especially Natalie on reception. Try the Taj Mahal Indian restaurant close by. Great stay
4out of 5
by Tamara from England

Posted 05-Mar-2015 on Wotif
Cons: Discount price but still overpriced for quality of room. Paying for brand and prestige rather than facilities.
Location: Just right
Facilities: Nice ; Value: Over-priced, Could be better; Service: Professional, Courteous; Cleanliness: Spick and span; Close to attractions and main parks
5out of 5
by Simon from Australia - QLD - Brisbane

Posted 03-Mar-2015 on Wotif
Pros: Location
Good for running in Hyde Park
5out of 5
by SueSuzanne

London Find

Posted 29-Nov-2014 on Orbitz
The hotel is in a great location, near lots of interesting restaurants and central to everything. The hotel itself is charming and has a lovely bar and restaurant. The room was quiet and spacious and the bed comfy. Went to the theater, Soho and Buckingham Palace. Great pre-cruise visit!