Quite a lot is good. The older manager is nice and
. As has happened before, my room smelt of smoke and this gave me an allergic reaction. It was also freezing, presumably because the window was open in the hope the smoke would dissipate. This is the second time this has happened to me when staying on the 14th floor and I imagine it is because that is a convenient floor for staff on the 15th to smoke. A giveaway is the key taped into the power control so the lights always work. They changed my room for the second night but I didn't get the feeing anyone would stop the smoking.
Room is ok, a lilttle tired, large and good views. Often cold (the duvet is not good quality). Very noisy if you are near the lift, especially if you are near the service lift.