Ratings based on 3,056 Verified Reviews

3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Very Nice hotel and great location

Posted 21-Mar-2017
Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location Excellent hotel and great location
Comment from Hotel Management
24-Mar-2017 by Ionut, Hotel Management
Dear Guest, Thank you for your review. We look forward to welcome you back soon. Regards, Point A Paddington
5out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Nice and clean room

Posted 11-Mar-2017
Very nice and clean room and bathroom, a bit small, but overall good. Friendly staff, helping with discount tickets and printing documents. Very good location, close to Paddington tube station, and we walked 20 min to Madame Tussauds. I would recommend.
Comment from Hotel Management
15-Mar-2017 by Viktorija, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted that you chose Tune hotel Paddington and had a pleasant stay with us. Your feedback is very important for us as we are constantly looking for ways to improve. You can also share your feedback on Tripadvisor. We are looking forward to welcoming you back soon in the near future. Kind regards, Guest Service Assistant Tune Hotel – Paddington
4out of 5
Recommended
for Everyone
by A verified traveller from singapore

7 nights stay

Posted 08-Mar-2017
Overall rather comfortable stay. Clean room but cleaning is every 3 days of stay and during the interim toiletries can be obtained from the reception. Staff friendly and helpful. Luggage storage service at 5 gbp. Free wifi. No wardrobe and safety box but it's alright. Convenient location to tube stations - edgware road, paddington, marble arch - and bus stops - sussex garden - and hyde park. Many Lebanese restaurants, shops and pharmacies around.
Comment from Hotel Management
15-Mar-2017 by Viktorija, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted that you chose Tune hotel Paddington and had a pleasant stay with us. Your feedback is very important for us as we are constantly looking for ways to improve. You can also share your feedback on Tripadvisor. We are looking forward to welcoming you back soon in the near future. Kind regards, Viktorija Guest Service Assistant Tune Hotel – Paddington
5out of 5
Recommended
for Everyone
by A verified traveller

Great staff

Posted 16-Feb-2017
The receptionists were outstanding, not just helpful, but extremely understanding! Thank you guys!
Comment from Hotel Management
15-Mar-2017 by Viktorija, Hotel Management
Dear Guest, Thank you for taking your time to leave us a feedback. We are delighted that you chose Tune hotel Paddington and had a pleasant stay with us. Your feedback is very important for us as we are constantly looking for ways to improve. You can also share your feedback on Tripadvisor. We are looking forward to welcoming you back soon in the near future. Kind regards, Viktorija Guest Service Assistant Tune Hotel – Paddington
3out of 5
by A verified traveller

Very budget hotel

Posted 13-Feb-2017
Hotel room is not clean daily. According to hotel staff, room will only be clean every 3 days (if you need daily cleaning then will have to pay for it). Pratically most of the things that you expected to have will need to be paid in addition to your booking.
Comment from Hotel Management
16-Feb-2017 by Alex, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4out of 5
Recommended
for Everyone
by A verified traveller from Trinidad and Tobago

Nice hotel close to Paddington station.

Posted 04-Feb-2017
I've stayed at Tune Hotel before. I usually choose there because of its close location to Paddington station, so moving around with the trains and subway is very easy. Lots of eating options available, with some some shops having halal menus. Rooms are always small in London! When you arrive at Tune, your room will be nice and clean. No old musty smell to act up my sinus, but they only clean your room after your 3rd night and not on a daily basis, but that's not an issue for me. Room has a safe, but is too small for a laptop. Staff were friendly and helpful.
Comment from Hotel Management
15-Feb-2017 by Valeria , Hotel Management
Dear Guest, Thank you for taking the time to leave a review on your recent stay with us, we always appreciate all the feedback. Here at Tune Hotel Paddington we aim to offer our guests an affordable accommodation in a central location and I was delighted to read that we have managed to do so. We are committed to provide an excellent product, for the best rates possible as you experienced yourself. Thank you once again for your comments. We always try our best to make the guests feel welcomed and satisfied with their stay. We hope we will have the pleasure to welcome you back soon. Sincerely,
5out of 5
by Henrieta

Posted 26-Dec-2016 on Hotels
thank uou
Comment from Hotel Management
04-Jan-2017 by General Manager, Hotel Management
Dear Henrieta, thank you to you for giving us this great 5 stars review! We hope you will enjoy again our hotel. Kind regards and happy new year Valeria
5out of 5
by Christine

Convenient, clean and on budget.

Posted 25-Dec-2016 on Hotels
Great location to explore London from and for us a great location for an over night stay before going on to Heathrow airport. I do miss not having the option for tea/ coffee making facilities in the room, but I can't complain at the price. Always scrupulously clean.
Comment from Hotel Management
04-Jan-2017 by General Manager, Hotel Management
Dear Christine, really thank you for this great review! It was a pleasure for us. We do hope to see you soon. Kind regards and happy new year Valeria
3out of 5
by A verified traveller

Posted 23-Dec-2016 on Hotels
Comment from Hotel Management
04-Jan-2017 by General Manager, Hotel Management
thank you so much for giving us this 3 stars review. Kind regards, Valeria Guest Service Assistant
4out of 5
by A verified traveller

Posted 19-Dec-2016 on Hotels
Comment from Hotel Management
21-Dec-2016 by General Manager, Hotel Management
Dear Guest, thank you for this great review! We hope to have the pleasure to welcoming you soon. Kind regards, Valeria