Ratings based on 2,677 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 29-Aug-2016
viaggio di lavoro in cui mo sono fatto accompagnare dalla famiglia ottimo confort e colazione perfetta
Comment from Hotel Management
29-Aug-2016 by Victoria Bell, Hotel Management
Thank you for your comments. I am delighted to hear that we were able to accommodate both your business and leisure needs for yourself and the family. I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
4out of 5
by A verified traveller from Gradisca d'Isonzo

Ottimo albergo a pochi passi da Victoria Station

Posted 27-Aug-2016
Pros: Posizione e comfort delle stanze
Cons: Per quanto mi riguarda nulla in quanto il livello è già alto
Location: A pochi passi da Victoria Station da cui con la metrò si raggiungono comodamente tutti i punti di interesse
Posizione ottima , servizio professionale , Buckingham Palace raggiungibile in 10 minuti a piedi, in zona sono presenti vari pub e ristoranti
Comment from Hotel Management
27-Aug-2016 by Victoria Bell , Hotel Management
Dear Enrico, I am delighted that you liked the location and comfortable rooms and I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
5out of 5
by A verified traveller

部屋が表通りに近かった

Posted 20-Aug-2016
Pros: 清潔なところ、駅から近く とても便利。
Cons: 特になし
部屋が表通りに近かったので、夜や早朝 外部からのノイズで騒がしかったのが残念でした。バスルームやベッドメーキングが清潔なところは感心しました。 ヒースロー空港までのコーチ乗り場にも近く、ビクトリア駅からも近く とても便利でした。
Comment from Hotel Management
21-Aug-2016 by Victoria Bell, Hotel Management
Thank you for taking the time to leave your comments. I am pleased that you have enjoyed your stay and hope we will see you back again soon. Regards, Victoria Bell - Reception Manager
4out of 5
by A verified traveller from canada

Very nice Hoel close to Victoria

Posted 19-Aug-2016
Hotel very clean and well maintained. Staff were excellent and food very good .
Comment from Hotel Management
21-Aug-2016 by Victoria Bell, Hotel Management
Dear David, thank you for your excellent comments. I am delighted that you liked the hotel, staff and food. I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
4out of 5
by A verified traveller from Paris

Hôtel en centre ville. Bon rapport qualité-prix.

Posted 08-Aug-2016
Pros: Position dans Londres.
Cons: Peu.
Location: Quartier actif avec commerces, près d'une gare de chemin de fer principale.
Hôtel à proximité des transports urbains, pratique pour nos visites personnelles à l'est et au sud-ouest de Londres. Confortable et calme. Personnel souriant.
Comment from Hotel Management
13-Aug-2016 by Victoria Bell, Hotel Management
Dear Jacques, thank you for your comments I am pleased that you liked the location and smiling staff. I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
3out of 5
by A verified traveller

Not as family friendly as expected. Great location

Posted 07-Aug-2016
Room looked bigger on website. Walls are thin, my son is loud=complaints. Fridge not big enough to put personal items in. Dirty socks left under fold out couch. Pros- great location.
Comment from Hotel Management
13-Aug-2016 by Victoria Bell, Hotel Management
Dear Joe, I am so sorry that your experience was not as expected and we have taken on board all of your feedback. I do hope we will have the opportunity to welcome you back again soon. Regards, Victoria Bell - Reception Manager
3out of 5
by A verified traveller

Posted 15-Jul-2016
The staff at this hotel was incompetent. The bathroom had a chipped mirror and the combo tub and shower was an accident waiting to happen
Comment from Hotel Management
17-Jul-2016 by Victoria, Hotel Management
Thank you for taking the time to leave your comments. I am sorry to hear that your stay was not as expected and we have taken on board your feedback. Please rest assured all the necessary health and safety measures have been taken to ensure all of our guests have a safe and happy visit. Regards, Victoria Bell - Reception Manager
5out of 5
by A verified traveller

Right in the heart of Victoria

Posted 11-Jul-2016
Close to Victoria Station, great little pubs and restaurants and tourist attractions, it's a great location. The hotel itself is immaculately clean, roomy (especially for central London) and the beds are super comfortable. We wish we could have stayed longer!!
Comment from Hotel Management
18-Jul-2016 by Victoria, Hotel Management
Thank you for your great comments. I am delighted that you have enjoyed your visit and I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
4out of 5
by A verified traveller from Paris

Séjour Professionnel

Posted 11-Jul-2016
Pros: Situation Confort
Location: Quartier de la gare de Victoria, proche de Buckingham Palace et de Hyde Park
Hotel très bien situé, dans le quartier des affaires tout en étant très vivant le soir. Hotel propre et confortable
Comment from Hotel Management
17-Jul-2016 by Victoria, Hotel Management
Dear Ben, I am delighted that you like the location of the hotel and that it was clean and comfortable. I hope to see you back again soon. Regards, Victoria Bell - Reception Manager
5out of 5
by A verified traveller

London to Gatwick

Posted 20-Jun-2016
Pros: Executive Room Bath was luxurious.
Cons: Can't think of a thing.
Location: We got together with family for an evening meal at the St George's Pub, always a favorite for us.
The hotel was convenient for our morning departure out of Gatwick Airport. The proximity to Victoria Station allowed for easy transport to the airport and throughout London.
Comment from Hotel Management
20-Jun-2016 by Victoria Bell, Hotel Management
Thank you for your comments. I am delighted that you like the location of the hotel, room and luxurious bath. I hope to see you back again soon. Regards, Victoria Bell - Reception Manager