Ratings based on 1,043 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia-verified reviews
Recommended
for Everyoneby a verified traveller from Bangkok, Thailand
Good location
Posted 08-Aug-2018Location is great. Room is just OK, a bit old and too small.
by a verified traveller from Detroit MI USA
Posted 04-Aug-2018
Very good location
Bed uncomfortable
Air conditioner did not work they had a portable unite not great and noisy
Clean but very small room
Recommended
for Everyoneby a verified traveller
Great location in central London
Posted 01-Jul-2018If you are looking for a reasonably priced hotel in a great location this is a great find. Hotel itself is older but definitely clean and comfortable. The staff were not great but to be fair we didn't need them a lot. I would stay here again for sure .
Recommended
for Everyoneby a verified traveller
Posted 27-Jun-2018
Great for the price in a very expensive city. Our fourth stay and we’ll go back.
by a verified traveller
Posted 15-Jun-2018
Very small room, limited tv channels, noisy AC
by a verified traveller
Posted 13-Jun-2018
Close to a great Park
by a verified traveller from Washington, DC
Posted 10-Jun-2018
Location as good as you can possibly get
Condition old and tattered, has apparently not been updated in decades (including mattress)
Small but not tiny
Affordable by London standards, but not cheap
I would still stay there again to avoid astronomical London prices
by a verified traveller
Posted 27-May-2018
Rooms were very dated and in need of renovation. Good location but i wouldn't have wanted to stay longer than one nighr
by a verified traveller
Very disappointing
Posted 21-May-2018 on Ebookers
Pros: Location - staff still tried their best.
Cons: Everything !
Location: Mayfair, central, restaurants and pubs - again this was for business.
I went to this hotel for business functions every three years. Until this last visit the hotel was a good compromise for me in terms of quality/price/location. It seems the management has changed and the overall quality of the hotel has sharply declined. Arrival at 2:00 PM, the room was barely ready. I was put in a corner room, where the faucet handles were different, the bed seemed like someone had slept in it, in the middle of the room thrones an AC unit, whose hose was connected to the window, leaving a gap. I have taken photos. Overall for the price and overall condition, I am very disappointed and will no longer bother making reservations there. I also did not like the fact that I had to prepay my stay...Now, I know why ! If I had seen the state of the room I would have left for another hotel!
by a verified traveller from Toronto
DEFINITELY NOT 4 STAR HOTEL
Posted 19-May-2018This is a very tired old hotel that needs to be completely renovated.
The photos and 4 star rating are completely misleading. Would never have stayed here if I wasn’t misled.
At most this is a 3 Star Hôtel. Dingy, dark, musty, very overused.
Will never stay here again!!!
