Ratings based on 1,435 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Good choice

Posted 23-May-2016
Pros: Nice clean room, convenient for travel
Cons: Free wi-fi. Information sheet for use of facilities might help some guests.
Location: Plenty of eateries, tube 5 mins walk, nice area.
Brilliant location for everything. Quiet room at rear of hotel but woken early a.m. by delivery. Room cool. No free wi-fi not a plus point. Disappointed that breakfast was not included in room rate which was not evident when booked. Plenty of places to eat nearby.
4out of 5
by A verified traveller from Worthing West Sx

Royal Albert Hall

Posted 20-May-2016
Pros: It's location, the friendly welcome, comfort and cleanliness.
Location: Cromwell road. Easy walking distance (15 mins) to Royal Albert Hall, Museums & Harrods. We then walked through Hyde park on a beautiful day.
We used this hotel as we were in London to see a show. It was with in 15 mins easy walking distance of The Royal Albert Hall. V&A museum. National History museum, Harrods etc., We only stayed for one night but would definitely stay again.
3out of 5
by A verified traveller from Tokyo


Posted 18-May-2016
Pros: 地下鉄を使った交通の便が良く、駅からすぐの大通り沿いで安全。
Cons: The hospitality of the hotel staff is no where near the standard of a 4 star hotel. ホテルスタッフの愛想、礼儀、対応は不満でした。あくまでも値段と星数のわりに、です。
Location: 静かで安全なエリア。Piccadilly Line沿いなので、アクセスが良い。Royal Albert Hallと博物館まで近い。隣駅のSouth Kensingtonまで行けば、レストランやお店が沢山ある。
静かなエリアで、LHR空港から最寄りのGloucester RdまでPiccadilly Lineで一本。駅からも大通りを歩いて2-3分で着くので分かりやすく安全です。お隣のSouth Kensingtonはわりとにぎわった駅で、徒歩15分ほどでした。Royal Albert Hallとそのまわりの博物館も徒歩圏内です。 ロンドンの中心部であるPiccadilly Circus駅やGatwick Expressの発着地でもあるVictoria駅も地下鉄で一本。旅先でタクシーを使わない派の人間としても、アクセスの便利さと立地は文句なしでした。 が、停電で水道が完全にとまり、その説明がない上に、状況を聞いても「分からない」と逆ギレ、復旧までの対応も遅く、プライベートの旅行でなければ、最悪なことになっていました。停電は仕方ないとはいえ、ホテル側の対応には問題があると思います。 Breakfastなしの素泊まりで、一泊17000円超。一応4つ星ホテル。ですが、部屋は、東京のビジネスホテルより狭い!不便はないですが、快適とは言い難いです。 ロンドンのホテル事情は聞いていたので驚きませんでしたが、どうせこんなもんなら、次は何がなんでも激安ホテルを探そう、と思いました(笑)
4out of 5
by A verified traveller from Naples, FL

Ideal location to explore the city

Posted 12-May-2016
Pros: Location
Location: Close to the underground station
Near the tube, easy to reach all the points of interest. Friendly service at the reception as well as the service in the restaurant and bar.
4out of 5
by A verified traveller from 東京都


Posted 12-May-2016
3out of 5
by A verified traveller from Edmonton, Canada


Posted 12-May-2016
Pros: Location and breakfast
Cons: Wi-fi should be included in every hotel room and not pay-walled
Location: Near the metro, 3 major museums and plenty of resaurant and pub options.
This hotel is a mixed bag. It tries to be great but needs to more to meet that. The pluses: great breakfast every morning with plenty of choices, good bed, good location, near the metro, has an okay pub and restaurant for evening eats. The stuff to work on: in-room wi-fi is pay walled, lobby wi-fi is spotty, first morning had water and power outages with little explanation, felt that one of the concierge's was mandated to say 'hello' everytime you came in, but he always went right back to looking at the computer if his eyes even left from it to look at you.
3out of 5
by A verified traveller from Basel, Switzerland

Ok hotel, conveniently located

Posted 10-May-2016
Pros: Location. Bath were renovated and clean.
Cons: Response to electricity failure the second night was sluggish, no water in the morning. The room's carpet did not look clean.
Location: Good eating places, but you don't really want to eat there, with so many other options. Good for breakfast though. V&A Museum, Kensington nearby.
The hotel is close to the V&A Museum, very close to public transportation (underground), but not central, so the area is relatively quiet, but you can get to most attractions quickly. Close to Victoria station too, convenient if you are coming from any airport. As it happens in London, room was small and to some extent uncomfortable. Ok cleaning, staff helpful but a bit overwhelmed.
4out of 5
by A verified traveller


Posted 07-May-2016
3路線乗り入れてるGloucester Road st.から徒歩5分程度。 観光名所へのアクセスは非常にいいです。 また、ホテルの側にはレストランやスーパーが充実していて快適に過ごすことができた。
4out of 5
by A verified traveller from tokyo


Posted 07-May-2016
Pros: 空港直通の地下鉄駅から徒歩3~5分。
Cons: 土日祝日の朝食時間開始が違うことを教えてほしかったです。
Location: 近隣にはスーパーが2店あり便利です。
コストパフォーマンスの良いホテルでした。 朝食も悪くなかったです。 AFのクルーが宿泊していました。
4out of 5
by A verified traveller from Sweetwater, TX

good location in London

Posted 07-May-2016
Pros: Location and size
Cons: food quality in the restaurant
Location: located at the Central Line you are anywhere in no time at all
nice, no chain hotel at the Central Line in London. Attentive staff. Clean room, but on the small side. Breakfast very good. Restaurant food quality needs improvement.