Ratings based on 2,880 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
Nice hotel great location to hop around london, would book again
5out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

good location

Posted 18-Apr-2017
Pros: Location
Cons: Maybe being unfair but the breakfast buffet management could do with slight improvement
Location: Little Venice canal basin, local restaurants and pubs, lovely walk on canal
The hotel was 5 minutes walk to Paddington station and tube, this made for easy commute to central London. Some nice restaurants around hotel location and lovely walk along the canal where you could get the water bus to London zoo and Camden lock. We visited this time on Easter weekend and a couple of small issues regarding breakfast service which could have been avoided with a bit more management input. ( short of plates on first morning but seemed to be ok second morning and some food dishes running out in minutes of being put down so had to wait a bit!). Bearing in mind it was Easter weekend and I think the hotel was at capacity I would still return here having stayed three times now.
5out of 5
Recommended
for Everyone
by A verified traveller from Aberdeenshire

Really nice clean hotel

Posted 11-Apr-2017
Large clean rooms and hotel in a very nice location very close to Paddington transport services.
4out of 5
Recommended
for Everyone
by A verified traveller from scotland

nice quiet area

Posted 11-Apr-2017
Pros: Clean and comfortable
Cons: Organisation at breakfast time
Location: Nice green area surrounding easy access to to tube station
Very easy to access tube station plenty eating places around food in hotel excellent breakfast needs some organisation no one appeared to be in charge
5out of 5
Recommended
for Everyone
by A verified traveller from vancouver bc

Posted 26-Mar-2017
Accessible to Paddington and fashionably New and upscale
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel with great amenities

Posted 10-Mar-2017
Pros: Affordable and good location
Stayed two nights bed and breakfast and thoroughly enjoyed our stay
3out of 5
by A verified traveller from Australia

You pay for the location

Posted 02-Mar-2017
Pros: The location was excellent. The windows were 2x double glazed so no traffic noise was heard in the room.
Cons: Upgrade of facilities eg bathroom which was old and cramped. Provide decent toilet paper and tissues not scratchy, cheap ones.
Location: Location near Paddington Station and Sheldon Square is great for travellers.
You pay for the location. The hotel rooms are dated, basic and small.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Ideal hotel for a short stay in London

Posted 23-Feb-2017
Good clean hotel, quiet, but close (5-10 min walk) to Paddington station, with own restaurant, indoor pool and fitness suite. Good breakfast (optional). Rooms fully equipped, clean and spacious. Beds comfortable. Bath and shower with separate en suite toilet (ideal when travelling as a family). Staff friendly and helpful. Several food outlets nearby including a Sainsbury's. Ideal hotel for a short stay in London, whether individually, on business, with friends/family or on holiday. Will definitely stay again.
4out of 5
Recommended
for Everyone
by A verified traveller from kent

Great location plenty of places to eat near by

Posted 19-Feb-2017
Pros: Verything
Cons: Hot water, but am sure it is not normally a problem
Location: Great for food and transport
Great stay would have given it 5 out of 5 but no hot water for a shower in the morning, but have stayed here before and will defiantly return
4out of 5
Recommended
for Everyone
by A verified traveller from toronto, Canada

Great hotel in a nice part of London.

Posted 19-Feb-2017
Stayed ( days for a mini tour of London and I was very happy with the hotel. Friendly staff. Good amenities. Lots of smiling faces.