Ratings based on 2,518 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2016
Kjekt hotell,hyggelig Staff. Et nyere hotell med fine rom og god frokost
4 out of 5
Recommended
for Everyone
by A verified traveller from victoria, Canada

Nice, clean & modern but not much close by

Posted 10-Feb-2016
Picked this hotel because it was walking distance to Paddington Station/Heathrow Express. It is a nice,modern hotel. Room was fine but for 3 of us not much space for all our cases and little no shelf space in bathroom. Breakfast buffet was excellent with fresh fruit pastries, yogurt, nuts, various breads/buns and the usual hot items. Restaurant was disappointing. Very limited menu, lousy green curry dish and slow service. Although close to Paddington, there's not much there except business bldgs. There is a small grocery store and a few food outlets by the office complex close by
4 out of 5
Recommended
for Everyone
by A verified traveller

god beliggenhet

Posted 08-Feb-2016
Nært paddington stasjon, hjelpsomme ansatte og god orden i frokostområdet. Luktet dessverre kloakk på badet ved ankomst, men den forsvant heldigvis etter hvert. Ellers enkelt og greit hotell.
4 out of 5
Recommended
for Everyone
by A verified traveller from edinburgh

Nice clean comfortable hotel, nice and central.

Posted 02-Feb-2016
Having to pay £5.00 for two bottles of water is a bit ridiculous but other than that not bad.
5 out of 5
Recommended
for Everyone
by A verified traveller from Brescia

Ottimo hotel in posizione strategica

Posted 02-Feb-2016
Pros: Tutto direi!
Cons: Qualche indicazione in più nella stazione di Paddigton per raggiungere hotel a piedi sarebbe utile! Soprattutto per chi ci va per la prima volta!
Location: hotel in posizione strategica. In soli 2 minuti a piedi si è nella stazione di Paddigton e da lì sono raggiungibili tutte le attrazioni in poco tempo
Hotel meraviglioso! Pulito accogliente con tutti i comfort! personale gentilissimo e disponibile Ci sono già stata 3 volte ma ogni volta mi stupisce sempre! Consigliatissimo!
5 out of 5
Recommended
for Everyone
by A verified traveller from saronno

Hotel in ottime condizioni

Posted 31-Jan-2016
Personale educato e premuroso, vicino alla metro paddington . Ristoranti e negozi nelle vicinanze.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Sterile, but convenient

Posted 30-Jan-2016
Pros: Short walk to the station. Comfortable bed.
Cons: Staff felt somewhat green.
Location: The hotel is a 5-10 minute from what I would call the far-end of Paddington Station. Do not expect to find many unique offerings nearby.
The hotel is located at the end of a somewhat cold business area with few amenities. However, the Paddington Station is but a 5-10 minute walk away where you can find more things that you need. I only stayed one night with a plan to catch the Heathrow Express in the AM. For that it was perfectly suited. The overall design is clean and modern, but lacks character. There looked to be plenty of things for the kids to do so it would be a good place for families, but feels much more like a business hotel. The room was comfortable and the double glass kept any of the highway and rail noise at bay. Breakfast had everything and the dining area did not feel crowded despite the number of people. Staff was attentive and the food seemed fresh. The only real negative was that I was given an accessible room. They gave me the option to change to a normal one which I should have done as the shower in the accessible room soaked the entire floor and had all sorts of hardware, which, while absolutely required for those who need it, was a bother for someone like me who did not. This is hardly a fault of theirs, but something to be aware of.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortabel hotel in rustige buurt.

Posted 26-Jan-2016
Zeer aangenaam verblijf gehad in Novotel Paddington. Enige minpunten waren dat we om twaalf uur aanwezig waren in het hotel. De dame achter de receptie had voor ons een kamer die al gereed was en een kamer met beter uitzicht. Die kamer was echter pas om twee uur gereed. Geen probleem voor ons. Alleen toen we terug kwamen om vier uur was de kamer nog niet klaar. Met aandringen is het opgelost maar dat was toch een beetje jammer. Het zwembad had hele luidruchtige gasten, maar daar kan het hotel helaas niets aan doen uiteraard. Verder vriendelijk personeel en fijne, ruime kamer.
5 out of 5
Recommended
for Everyone
by A verified traveller

Location and services

Posted 25-Jan-2016
Pros: Staff, very polite, helpful, child friendly, and swimming pool, food was great in the restaurant,
Cons: nothing
Location: off the beaten track, kind of nice, but not
Great hotel, slightly away from some services / facilities (high street type stuff like shops n pubs), but close to station and some facilities Like a trendy bar, Chinese and a small Sainsbury's
5 out of 5
Recommended
for Everyone
by A verified traveller from trondheim

Fint hotell med grei gåavstand til Oxford street

Posted 18-Jan-2016
Veldig fornøyd med rommet, romslig med kjempestor seng. Veldig bra frokostbuffet og room service. kun 25 min å gå til marble arch/Oxford street. Vi hadde med baby så trillet istede for å ta undergrunnen.