Apartment, 1 Bedroom | Private kitchen | Full-sized fridge, microwave, stovetop, electric kettle
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Reviews of Marylebone Apartments

4 out of 5
Marylebone Apartments
18 Cosway Street, London, England

Reviews

8.2

Very good

Rating 10 - Excellent. 97 out of 235 reviews" "
Rating 8 - Good. 93 out of 235 reviews" "
Rating 6 - Okay. 20 out of 235 reviews" "
Rating 4 - Poor. 14 out of 235 reviews" "
Rating 2 - Terrible. 11 out of 235 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Debbie

Travelled with family
Poor state of cleanliness and repair, floor boards in the apartment above squeaked so badly you could hear every footstep, the tiniest bathroom ever … think en-suite but smaller and no wi-fi, or certainly no password despite this being advertised.
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

George Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Jonathan

Disliked: Staff & service, property conditions & facilities, room comfort
Does not live up to the promise
The apartments have an excellent location but… A narrow hallway leads to a narrow staircase up four floors (to Flat 4). Inside the living room was a good space but the television didn’t work until I had taken it off the wall and taped down the antenna lead. The kitchen was small. The kettle worked but the lid was broken. The fridge was turned off and took 30 hours to get cold so don’t bring anything perishable. The bedroom was okay but the double bed squeaked so badly that we ended up moving the mattress on to the floor. The bathroom was off the bedroom and tiny (you could just about turn around in it) and demonstrated a lack of care. The toilet seat was not fully secured, tiles were broken and it smelled of mould and the shower was a lukewarm trickle. On the whole the flat was clean although there was dust under the bed (when we moved it) and on the door frames. There was no WIFI and no directions on how to connect. So….not the luxury pad the location had promised.
Stayed 3 nights in Feb 2020

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy convenient place to stay.
Stay was easy. Well organised by host. Everything was good. Would stay again.
Stayed 2 nights in Feb 2020

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall Good
Old sockets in bathroom had been duct taped, old unused locks could be removed, windows could be better (wall built half way over kitchen window) Apart from the trek to the top floor (not faulting for that) had a good stay, room clean, everything works as expected. Will use again for business or a couple but too small for family of 4. Gentleman on phone for codes helpful and concise
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
let down
the wrong password was sent so we couldn't get in the property leaving us on the street trying to contact people with luggage etc. however the office was closed out of hours. about 9.30 pm gained access as managed to have an email issued in the evening.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay, good location, Mario is very welcoming. The apartment was clean and tidy and has all you need for a short stay.
Stayed 1 night in Jan 2020

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent and beautifully presented property that felt very homely, welcoming and extremely clean throughout. As a traveling executive the I depend on top reasonable accommodation and this fit exactly that. The apartment was immaculately clean, spacious and modern for the needs of a traveling executive. My only issue which is disappointing was the check-in. I did not receive any prior confirmation from the property about the keycode or how to access my apartment. After telephoning and eventually getting through after four times, I was told the keycode the the building but the key to my apartment was hidden under the main building door mat because my apartment keypad was not working.... Giving how amazing the apartment was I was very disappointed with the poor communication that I received to have to get into the apartment. I did not want to ring and chase people, especially after a long haul flight. Other then the poor check-in and communication, my stay was fantastic and would stay again if only the check-in and communication improved.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Well equipped Perfect for having your own space near the centre & safe on your own. Walls a bit thin to the hallway but not many flats so disturbances infrequent Got a bit stressed about not being emailed the access code until late on day of arrival - (based on previous experience of accommodation scams in London) but don’t worry this is a genuine posting & a great apartment. Will be back
Stayed 1 night in Jan 2020

10/10 Excellent

David Lamont

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
in Marylebone!
I would stay here again! The location was perfect! Less than a 5 minute walk to two metro stations/train stations. Very central to everything. The flat was more spacious than what I expected. The WiFi was really good, and place was very clean.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to access central London. Parking spaces around and a parking around the corner.
Stayed 1 night in Dec 2019

4/10 Poor

Anil

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken Bed- Broken Shower- Tiny & tight access.
stayed for 2 night, we were ready for a tiny apartment with tight staircase since its in a central London, but not expecting a Refrigerator size bathroom (literally). 80 x 160 cms (since i am in construction). The shower pipe was broken so there was no water flow. Bed was broken into 2 pcs and would fall any moment. Old towels, average bathroom essentials. Overall not a good experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mario the housekeeper is very friendly and kind. The apartment was squeaky clean. Just nice for the four of us (3 adults 1 child) and 3 medium luggages
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I stayed in the ground floor apartment for one night on a business trip. It was clean and nicely presented. I saw a mouse in the kitchen and the bedroom door didnt shut. The noise from the flat upstairs was quite bad - I heard footsteps and movement all night and early in the morning. The owner knocked on the door at 9am to make sure everything was ok. Lovely gesture but a little intimidating as a lone female.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks!
Thank you for a lovely stay. Everything was clean and comfortable :)
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little apartment and location, easy to get in, comfy bed, exactly what I needed
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
(1) Location is good, tube and buses are all nearby. (2) Management staff "Mario" is very kind and helpful, I ran into him by chance. Im only happy with these 2. My room is located on top floor, I need to carry 2 big luggages up/down stairs. The washing machine is not working, they are aware of it but not notify guests, lucky Mario helped us the laundry. Basically there is no cleaning service, they only change the towels and take out the trash every 2 days, thats all. Barely get in touch with staffs, no respond sending message. If you arrive there, try to run into them at 9.30ish, they will be there checking the apartments, thats how I luckily met "Mario" for help. Price wise, i think it is still okay, but I may try airbnb next time.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation
As couple we felt it was nice apartman. Good size and location in London. Flat on top floor without elevator. Therefore I would advise to anybody older with mobility problem or with baby make sure you will get 1st floor apartman. Bed - little bit shaky. Kitchen window was opened when we arrived and kind of bit tricky to close due to the position behind dosin. No handle to push to close it. I managed at the end with power, but it took time. Anyway in this season I would avoid opening both windows.
Stayed 2 nights in Nov 2019

4/10 Poor

Lisa

Business traveller
Disliked: Staff & service
Not Recommended
Extremely noisy. I was in apartment 1 and every time someone would come through the front door they would slam the door. This carries on until 2am and then I heard every footstep and conversation from upstairs until early hours of the morning. Heating didn’t work very well so bedroom was quite cold.
Stayed 1 night in Nov 2019

10/10 Excellent

Miele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great stay
The Apartment was really great. Warm, clean and tidy. Great shower. Just what i needed for my work trip. Felt like a home away from home.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great apartment! Right by the underground and easy to get to. The couch is a bit broken and the bedding was not fully supplied as the comforter didn't have a cover. Otherwise was great!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Was easy to get to underground station. Apt was clean. Kitchen small but didn’t need it except for heating up water and storing food in refrigerator. Unfortunately floors are very creaky and could hear neighbors walking around. Overall comfortable enough for our stay.
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2019

10/10 Excellent

Andrew P.

Liked: Cleanliness
Great place to stsy
Would definitely stay here again
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Decent location but no soundproofing from people walking about upstairs all night. Filthy bath mat and no responses to request to sort it out.
Stayed 2 nights in Sep 2019

10/10 Excellent

Linda

Stayed 1 night in Sep 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Aug 2019

10/10 Excellent

Iyabo Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Location was great
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
Very pleased. Great location and reasonable price. Good facilities and very clean. Would definitely recommend.
Stayed 1 night in Aug 2019

4/10 Poor

Tracy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy apartment and overpriced
I thought it was overpriced for what it is. A very tired apartment with a broken curtain rail and a very active upstairs neighbor - very noisy.
Stayed 1 night in Aug 2019

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and great location
Very clean, perfect stay
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great. Wifi did not work at all, though. Annoying as had to pay for internet access from a US mobile device. Otherwise an excellent stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was in a great location was clean and tidy and great value for money.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the tube and bus stations. Apartment itself was well kept but rest room area in first floor apartment was very small but manageable for our 1 night stay.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Perfect location for our stay, good value for money. Excellent communication. Slightly noisy as close to front which slams loudly and the floor boards creak, thankfully those staying above didn't stay up late.
Stayed 1 night in Jun 2019

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good overall. Not far from the Underground. Good area around and convenient shopping. Nice amenities.
Stayed 1 night in Jun 2019

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double booked and cancelled 2hrs before arriving
We booked this place about 1-2 weeks prior to our weekend in London. We called up the Marylebone property at midday to ask for the access code, a lady answered, then put us on hold, then the lady told us they would send it via email within the next three hours. Within ten minutes of the call, we received an email from Hotels.com saying the booking was cancelled due to overbooking. We were just about to get a train to London and had no where booked to stay. Hotels.com we’re ok, they have us a £50 voucher to use for the next booking (not helpful to contribute towards finding another hotel which was likely to be pricier for a last minute booking), and they said they could find another property but the process over the phone was slow and painful. Not happy with the Marylebone apartments for not being well prepared and giving us advance notice, even when we called up. Happy-ish with Hotels.com for the credit but they didn’t call us, they didn’t really help us, they just emailed us and asked us to call them.
Stayed 1 night in Jun 2019

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location and lovely, spacious apartment
Brilliant location and lovely, spacious apartment
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

KERRYN

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay, nearby eating options
The key in number entrance is a positive way to accommodate different guest schedules. I really liked the good reading lamp in the bedroom. There were two tvs which would have been helpful to have a weekly TV guide for visitors. Next time I will ask for a lower level as the five flights of stairs were challenging with a wonky knee.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very tidy. Extremely handy for Marylebone train and tube station.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the location! Couldn't ask for better. Very noisy building though, with the communal front door SLAMMING shut constantly. Can hear your neighbours walking around above you very clearly. Could also do with blackout curtains
Stayed 2 nights in Apr 2019