The staff were polite and helpful upon check in and the location was handy (South quay DLR station is the easiest to walk to if you're looking to travel further into london). Theres also a tesco just metres away.
Upon entering the apartment, it was extremely spacious for london. We had a 2 bedroom apartment, which unexpectedly also had one en suite and even a small balcony- definitely a nice extra to have.
The facilities in the room weren't the best quality- the mattresses were a little bit lumpy (but still slept ok), the kitchen units were poor quality and some doors didn't close properly, curtain in one bedroom wouldn't close all the way, the tv remotes were sticky and lacked battery covers and the toilet was hard to flush.
The kitchen was also missing some bits and bobs. There was no plug for the kitchen sink, there was no microwave (although one was advertised), there was no toaster, no oven trays, no tea towel, a couple of missing utensils... These were more of an inconvenience than an issue though, given we didn't travel just to cook and spend time in the room and we managed to prepare and cook food without.
Could do with some updating and definitely need to focus on improving the cleanliness of the apartments (especially in the kitchen). Even before the covid-19 situation, this apartment would not have been cleaned to a satisfactory level.
The apartment did still have its pro's though!
Overall, a fine stay for a couple of days, but won't be rushing back to return.