Ratings based on 889 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Very nice hotel

Posted 17-Sep-2016
Staff is extremely nice and helpful, very clean and nice hotel with excellent breakfast and restaurant.
1out of 5
by A verified traveller

Posted 12-Sep-2016
Pros: Nothing special about this hotel!
Cons: Improvements on all fronts are much needed!
Location: Location is fine.
The hotel did not live to my expectations. I was under the impression that the room rate would cover wifi service and breakfast. I was extremely annoyed when I realized that it did not, although the charged rate would typically cover such services in comparable hotel. In fact I dare say it would cover a superior room to the one I had.
3out of 5
by A verified traveller

i felt like I was in the Middle East

Posted 20-Aug-2016
Average Marriott but I wasn't aware it was in the heart of the middle eastern district.
3out of 5
by A verified traveller

Great location and great staff! Outdated though.

Posted 17-Aug-2016
I love the staff. As an experienced traveller, I can say that this hotel benefits from the most friendly and respectable staff. They make you feel like home! Also, one can enjoy from the hotel's great location.. 5-10 minute commute (walking or tube) to most famous central areas. One more thing is that security in the hotel is fantastic. Anyone suspicious coming in can be stopped by security, which is great! However, the hotel is outdated and needs renovation! My room's bathroom facilities seemed old and the shower curtains were actually a bit brownish. Amenities in the bathroom weren't that great either. The hotel does charge a high amount of money, but I believe it's because of the high demand for hotels in that area by Gulf citizens. For me it's a 3 star hotel (even though hotel is 4).
4out of 5
by A verified traveller from NY

Good hotel - next to Hyde Park/Kensington Gardens

Posted 14-Aug-2016
Pros: Pool was warm, staff were friendly, location was good.
Cons: There were a lot of pillows, but they were too soft. Nicer if there was some variety. Also, should clean air intake to room to reduce allergens.
Location: Good location for Hyde Park, Kensington gardens, Oxford St shopping, access to tube & busses (Marble Arch). Also liked Victoria Pub & Spaghetti House
Good hotel. It's within easy walking distance of Hyde Park/Kensington Gardens. The staff were friendly and top notch. It's a few blocks (still walking distance) from the nearest Underground Tube (Marble Arch) and the tour bus lines (also Marble Arch). The view was "okay" (depends on which direction you're facing). The pool, hot tub, and work out area are great. (However you may have to switch elevators to get to it--as only 1 lift goes to that floor.) The room was clean and the temperature was comfortable/controllable. We didn't get a chance to eat in the Executive Lounge, but the 1st floor cafe/bar was great--with their service and food.
4out of 5
by A verified traveller

Nice hotel. Did not like the area

Posted 26-Jul-2016
Staff concierge all excellent. Quite central. Well run hotel
5out of 5
by A verified traveller from swansea wales

great for all the functionds we had to attend over

Posted 15-Jul-2016
Pros: staff very good and courteous
Cons: nil
Location: perfect as stated above, close to paddington
great for all the functionds we had to attend over weekend
5out of 5
by A verified traveller

Posted 11-Jul-2016
Great hotel with extremely helpful staff. The hotel is located in an area with quite a few hukka bars, but is very close to Hyde park and Soho.
5out of 5
by A verified traveller from coventry

Beautiful Hotel great location

Posted 11-Jul-2016
Pros: Great location with lovely staff. Room very clean and spacouis.
Our stay in the hotel was perfect. Staff were very helpful and friendly.
5out of 5
by A verified traveller from london

see review done on other rooms

Posted 11-Jul-2016
Pros: just so
Cons: zilch
Location: all we needed
perfect. nothing to add. why are you so questioning ????????????????????????????????????????????????????????