Ratings based on 1,501 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Devon, UK.

The staff make this great hotel fantastic

Posted 17-Feb-2017
Pros: Everything
Location: Right in the middle of Canary Wharf Financial District with maybe 60 restaurants in walking distance. Close to the Tube & Docklands Light Railway.
This is a really great hotel in all aspects. Position, rooms, breakfast but the staff are so unfailingly nice that it becomes a fantastic hotel. If you look lost for longer than 1 second somebody asks if they can help.
5out of 5
Recommended
for Everyone
by A verified traveller from Bury Lancashire

Nice comfortable hotel. Great staff.

Posted 14-Feb-2017
Pros: I liked the very comfortable beds and the staff were fabulous. Breakfast was great.
Cons: Nothing really. I was very happy with my stay.
Location: We went for two nights for our daughter's wedding who lives nearby but there is a very nice shopping centre and some nice bars around Canary Wharf.
We had a really nice experience. The hotel was very comfortable. Good location if you want to be in Canary Wharf. Beds incredible. Breakfast was really nice. Good all round stay and would definitely stay there again if I ever need to be in Canary Wharf.
5out of 5
Recommended
for Everyone
by A verified traveller from Bonn

Perfektes Stadthotel in Canary Wharf

Posted 13-Feb-2017
Sehr sehr gutes Personal. Top moderne Zimmer. Frühstück was besser nicht geht. Direkt an der Tube und Shopping Mall. Top Restaurants in der Nähe. Einfach genial!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Feb-2017
Great Hotel easy access via canary wharf tube station. beautiful views of central london once you step out
5out of 5
Recommended
for Families
by A verified traveller from Suffolk UK

Wonderful Birthday Experience

Posted 30-Jan-2017
Pros: The staff are very personable and friendly, the hotel felt comfortable to be in, just like home from home. We loved it.
Location: Very close to the main sights, not a great deal to do around the hotel. There are a few restaurants in the near vicinity.
We e-mailed the hotel to say it was our son's birthday. On arrival our room was decorated with balloons and rose petals which was very exciting for an eight year old. We had dinner in the restaurant which was superb and there was a comprehensive children's menu which is unusual for a hotel of this standard. On return to our room the staff had left him a birthday cake and a small box of chocolates, I cannot describe the look of wonder on his face.
5out of 5
Recommended
for Everyone
by A verified traveller from kent

Great hotel

Posted 27-Jan-2017
Staff cannot do enough for you!! Great booking again!!
5out of 5
Recommended
for Everyone
by A verified traveller from mamchester uk

Nice hotel, great breakfast nice staff

Posted 03-Jan-2017
Enjoyed the stay, just minor things like hand soap in bathroom would be good n better lighting in the bedrooms, did have initial check in problem, but was sorted out.
5out of 5
Recommended
for Everyone
by A verified traveller

GREAT HOTEL AND FACILITIES

Posted 31-Dec-2016
GREAT HOTEL WITH GREAT FACILITIES VERY HELPFUL STAFF AND GREAT QUALITY OF FOOD
5out of 5
Recommended
for Everyone
by A verified traveller from london

the staff were very friendly and helpful

Posted 27-Dec-2016
We enjoyed our stay from how big the room were and especially the bed oh wow it awesome,the food and staffs were all on point
5out of 5
Recommended
for Everyone
by A verified traveller from c

Lovely hotel close to everything we needed

Posted 24-Dec-2016
Great stay lovely staff thoroughly enjoyed our stay with our grandchildren