Ratings based on 1,488 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from mamchester uk

Nice hotel, great breakfast nice staff

Posted 03-Jan-2017
Enjoyed the stay, just minor things like hand soap in bathroom would be good n better lighting in the bedrooms, did have initial check in problem, but was sorted out.
5out of 5
Recommended
for Everyone
by A verified traveller

GREAT HOTEL AND FACILITIES

Posted 31-Dec-2016
GREAT HOTEL WITH GREAT FACILITIES VERY HELPFUL STAFF AND GREAT QUALITY OF FOOD
5out of 5
Recommended
for Everyone
by A verified traveller from london

the staff were very friendly and helpful

Posted 27-Dec-2016
We enjoyed our stay from how big the room were and especially the bed oh wow it awesome,the food and staffs were all on point
5out of 5
Recommended
for Everyone
by A verified traveller from c

Lovely hotel close to everything we needed

Posted 24-Dec-2016
Great stay lovely staff thoroughly enjoyed our stay with our grandchildren
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel & location

Posted 12-Dec-2016
Best hotel overall i've stayed at, the check out time ia also at 12 which is handy
4out of 5
Recommended
for Everyone
by A verified traveller from christchurch u.k.

Typical city hotel

Posted 01-Dec-2016
Pros: Convenient for what I needed.
Cons: For the cost and the type of city central hotel chain it was perfectly adequate.
The one thing that stood out was how hard the staff tried. Lovely Maria who checked me in and the charming lady who checked me out. The only other interaction was with the very helpful seater at breakfast who explained everything beautifully. The room was huge and perfectly adequate. Comfortable bed with clean white bed linen. Bathroom was nicely appointed but the controls on the bath/shower a little difficult to work out. I was only here really to sleep so did not use any of the other facilities. As usual with this type of hotel the scrambled egg was awful and definitely not made of fresh eggs. Otherwise rest of breakfast O.K.
5out of 5
Recommended
for Everyone
by A verified traveller from Stockholm

Centralt men utanför hetsen

Posted 28-Nov-2016
Supertrevlig personal. Trevligt område. Bra kommunikationer.
5out of 5
Recommended
for Families
by A verified traveller from Milano

Perfetto per un week end a Londra

Posted 21-Nov-2016
Pros: Location, modernità e accoglienza del personale
Cons: Rumorosità impianto di riscaldamento
Location: Location top, in una zona moderna che offre una prospettiva su una Londra diversa e bellissima. Attaccata alla metro a poche fermate dal centro
Ottima soluzione sia per business che per tempo libero. Perfetta per una famiglia la family room (praticamente una mini suite), grande pulita e con layout e arredi gradevolissimi. Personale estremamente cordiale e accogliente. Colazione con prodotti di qualità. Location top, attaccata alla metropolitana in una zona bellissima e moderna. Siamo stati con mia moglie e i miei figli per un week end e torneremo sicuramente.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Nov-2016
Great from arrival to departure, friendly efficient staff.
5out of 5
Recommended
for Everyone
by A verified traveller from Oop norf

Perfect for Canary Wharf

Posted 15-Nov-2016
Pros: very efficient
Location: very close to station
Excellent hotel for canary wharf Staff very friendly, ticked all boxes excellent value