Ratings based on 1,556 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant for access to O2 and QE2 stadium

Posted 25-Jun-2017
Stayed for a concert at the QE2 stadium, good transport links, short walk to DLR/tube room clean and comfortable - staff lovely and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Really nice hotel.

Posted 25-Jun-2017
Stayed here for a concert at London Stadium just four stops away on the Jubilee line. From check in to check out the hotel experience was really good. Room was great, very quiet and comfortable. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Swindon

Ideal location

Posted 04-Jun-2017
The hotel was in an ideal location, very close to the underground, right near the shopping arcades and eateries. The hotel itself was very presentable, clean, had friendly and helpful staff and the room we had was very spacious. Definitely what I would expect from a high rated hotel. Overall my experience was extremely enjoyable and I am pleased that I chose this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel and it was in a nice place

Posted 30-May-2017
Staff were friendly and accommodating room was bigger than I expected and the whole area was really nice had a great stay
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel in good, quiet position

Posted 29-May-2017
Pros: Close to the underground. Quiet. Professional staff.
Cons: Extra tea/coffee supplies in rooms which sleep more than two.
Location: Hotel well placed for O2 Arena. Lots of good restaurants and bars nearby. Plenty of shopping available. Area was safe and pleasant to walk around.
Hotel was modern and well maintained. Hotel well placed for O2 Arena. Lots of good restaurants and bars nearby. Plenty of shopping available. Area was safe and pleasant to walk around.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-May-2017
Very friendly helpful welcoming staff. Made pancakes and hot chocolates for my sons it made their day.
5 out of 5
Recommended
for Everyone
by A verified traveller from Manchester

Great hotel, staff + location

Posted 01-May-2017
Pros: Staff + Location.
Cons: I have nothing negative too say about this hotel. The staff are exceptional.
Location: Very close to the tube / underground.
We had a weekend over Easter with the family (3 children). We were all treated to Easter cup-cakes on our arrival at reception. We were able to park our car in the underground car park and Robin who was in charge of the car park was super friendly, funny and full of helpful advice. Constentine & Opul in the restaurant were very professional and went out of their way to make sure all the Children had everything that was on offer and that they needed. The service was excellent. The room was very spacious and clean, as was the bathroom. Plenty of towels and extra bedding too. Breakfast which was included was everything that you could think off. I would definitely recommend this hotel to anyone who likes a high quality hotel. We will be back for a third visit for sure!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2017
Wonderful experience. I would stay there again..............
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2017
Last stop on a long European family trip. Hotel was excellent. Staff were great! Breakfast was really good. Some pampering on the tail end of the trip was just what we needed.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel

Posted 18-Apr-2017
I visited with my family for a function that was taking place near by. The hotel was conveniently located and fulfilled all our needs. The staff were polite and accommodated all our requests. We had an issue with one of the children's food away beds. Once the issue was raised it was swiftly rectified and the bed was replaced.