Ratings based on 1,467 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from christchurch u.k.

Typical city hotel

Posted 01-Dec-2016
Pros: Convenient for what I needed.
Cons: For the cost and the type of city central hotel chain it was perfectly adequate.
The one thing that stood out was how hard the staff tried. Lovely Maria who checked me in and the charming lady who checked me out. The only other interaction was with the very helpful seater at breakfast who explained everything beautifully. The room was huge and perfectly adequate. Comfortable bed with clean white bed linen. Bathroom was nicely appointed but the controls on the bath/shower a little difficult to work out. I was only here really to sleep so did not use any of the other facilities. As usual with this type of hotel the scrambled egg was awful and definitely not made of fresh eggs. Otherwise rest of breakfast O.K.
5out of 5
by A verified traveller from Stockholm

Centralt men utanför hetsen

Posted 28-Nov-2016
Supertrevlig personal. Trevligt område. Bra kommunikationer.
5out of 5
by A verified traveller from Milano

Perfetto per un week end a Londra

Posted 21-Nov-2016
Pros: Location, modernità e accoglienza del personale
Cons: Rumorosità impianto di riscaldamento
Location: Location top, in una zona moderna che offre una prospettiva su una Londra diversa e bellissima. Attaccata alla metro a poche fermate dal centro
Ottima soluzione sia per business che per tempo libero. Perfetta per una famiglia la family room (praticamente una mini suite), grande pulita e con layout e arredi gradevolissimi. Personale estremamente cordiale e accogliente. Colazione con prodotti di qualità. Location top, attaccata alla metropolitana in una zona bellissima e moderna. Siamo stati con mia moglie e i miei figli per un week end e torneremo sicuramente.
5out of 5
by A verified traveller

Posted 20-Nov-2016
Great from arrival to departure, friendly efficient staff.
5out of 5
by A verified traveller from Oop norf

Perfect for Canary Wharf

Posted 15-Nov-2016
Pros: very efficient
Location: very close to station
Excellent hotel for canary wharf Staff very friendly, ticked all boxes excellent value
5out of 5
by A verified traveller

Weekend break

Posted 07-Nov-2016
Pros: Staff are so helpful Executive lounge has great views and great food and drink In heart of CW but close to other attractions
Cons: Nothing all great Lovely hotel in good condition
Location: Canary Wharf Good bars restaurants and shops
5out of 5
by A verified traveller from W

Room was superb and great Views across the Thames

Posted 01-Nov-2016
Location: Location ideal and only 5min walk to the underground Jubilee line
Room and hotel were great, parking available on site and great base from which to explore all that London as to offer. Will definitely look to stay here in the future
4out of 5
by A verified traveller from London

The staff make you feel comfortable straight away

Posted 28-Oct-2016
Pros: Staff attitude and the room, the room and its location. Canary Wharf is a very calm area, at the weekends, I work around and never realised how beautiful is and Hilton Hotel gave me the chance to start appreciate the area better. The staff is amazing, the checking is like a family chat between the guests and the staff, the bar behind the reception it is well decorated with fresh colours and with a set up quite comfortable, the river just make the snow on top of the cake. The room was very clean, for the average we see around, the bed was spacious and very clean and comfortable. The night is very quite to give us the chance to work, to love or just to relax. The room decoration was in light colours and classic style, which pleases all the clients, or at least the standard level of people who uses these kind of places. The ice machine on the corridor it is an amazing idea.
Cons: We were not able to use the fridge in the room . It was a small fridge in the room, but we couldn't use it, but it was full drinks and chocolate bars to be used and paid by the guests. At the day I was in, still, my partner had few drinks, her own, but we couldn't use the fridge, I had to go to the ice machine in the corridor to get some ice, I do believe, that, the rule it is to avoid cross contamination
Location: The Hotel is situated in Canary Wharf, shopping centre, pubs, restaurants and green zones, just the right environment balance.
4out of 5
by A verified traveller

Posted 25-Oct-2016
Pros: Personale Cordiale e sempre disponibile. Ottima posizione facilmente raggiungibile dall'aeroporto di London City e dalla fermata della metro.
Cons: Nulla in particolare, il soggiorno è stato in linea con le aspettative e non ha riservato inconvenienti di sorta.
5out of 5
by A verified traveller from Cornwall.UK

Great Hotel.Handy for the tube and for the 02

Posted 17-Oct-2016
Location: Handy for the tube.Short tube ride to central London.We were going to a Justin Bieber concert at the 02 arena and the hotel was very handy for this.
Check in was smooth.Comfortable room with twin beds as requested.A short walk to the tube.Only one stop away from the 02 arena.Good breakfast.No complaints.