Ratings based on 139 Verified Reviews

4.9 out of 5
98% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5out of 5
for Everyone
by A verified traveller

Amazing Hotel

Posted 09-Jan-2017
The service, atmosphere, room comfort, and dining was perfect. This hotel made a ur trip to London so enjoyable.
5out of 5
for Everyone
by A verified traveller from home counties

Theatre land hotel

Posted 29-Nov-2016
Pros: Everything felt new and clean. The staff were all charming
Cons: The main bar could stay open a little later for hotel guests.
Location: Theatre land and west end shopping on the doorstep
Fantastic start to finish. We just wished we could have stayed longer. We booked a junior suite but were lucky enough to be upgraded to a full suite. It was perfect: Plenty of space, super comfortable bed, very luxurious. Can't recommend it highly enough. The staff were all great and the bar and restaurant are lovely too.
3out of 5
by A verified traveller from US

Good location in London

Posted 02-Nov-2016
Location: Great location.
A nice and we'll placed hotel but not worth the money. The staff are not all that helpful. There are lots of luxury hotels in London, pick another one.
5out of 5
by A verified traveller

Gem of a boutique hotel

Posted 04-Oct-2016 on Hotels
Second firmdale property we have stayed at and they always exceed expectations! Lovely property in a prime location, but still secluded and quiet. Highly recommend getting the breakfast included with your room rate as they do a lovely buffet and hot menu. The staff are helpful, happy, and make the property even more appealing. We will be back!
5out of 5
for Everyone
by A verified traveller

Prime location prime hospitality

Posted 17-Sep-2016
Came for a weekend in London. Found it perfect for our needs in a walking distance from most of our visiting dining entertaining and shopping locations. The hotel and rooms are superb. Comfortable, clean, beautifully decorated. The breakfast is delicious and very stylish so is the afternoon tea
5out of 5
by Elaine from Wednesbury..

Lovely hotel..

Posted 29-Aug-2016 on Hotels
Lovely hotel staff very good polite, just a couple of things, we went for a swim which was lovely, why not just put some very light music on we felt it needed it ! Breakfast was lovely, but the understanding of what you want was a little difficult.. Not everyone just a few.. We would still go back to this hotel, it was lovely..
5out of 5
for Everyone
by A verified traveller from Sydney

Great hotel, superb location, delightful rooms.

Posted 24-Jul-2016
Haymarket Hotel is arguably a top 5 hotel in London. Charming, beautifully styled, delightful rooms, superb service and excellent restaurant. Its location is perfect and central.
5out of 5
by William from Dallas

Great location

Posted 11-Jul-2016 on Hotels
Wonderful location- able to walk to theaters in west end and also to Trafalgar Square.
5out of 5
by Erik Høj from Silkeborg

Posted 03-Jul-2016 on Hotels
Everything was perfect
5out of 5
by Päivi

This traveller left a rating score only Posted 11-Jun-2016 on Hotels