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Overview of DoubleTree by Hilton Hotel London - Westminster

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Flat-screen TV
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Flat-screen TV

DoubleTree by Hilton Hotel London - Westminster

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationWestminster Abbey11 min walk
    Popular LocationBig Ben13 min walk
    Popular LocationLondon Eye19 min walk
    AirportLondon (LHR-Heathrow)42 min drive

Choose dates to view prices

Standard Room, 1 Queen Bed

4.3/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

4.1/5 guest room rating
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, Connecting Rooms

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Room, 1 King Bed

4.2/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

3.7/5 guest room rating
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible

3.7/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Master, Lounge Access)

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Queen Family Room

No guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed, Corner

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed

4/5 guest room rating
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds

4.3/5 guest room rating
  • 226 sq ft
  • Sleeps 2
  • 2 Single Beds

About this area

London

Located in London's London City Centre neighbourhood, DoubleTree by Hilton Hotel London - Westminster is in the city centre and on the riverwalk. Tate Britain and Westminster Abbey are cultural highlights, and some of the area's notable landmarks include Houses of Parliament and Big Ben. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Tate Britain - 5 min walk
  • Houses of Parliament - 10 min walk
  • Westminster Abbey - 11 min walk
  • Big Ben - 13 min walk
  • London Eye - 19 min walk

Getting around

  • Pimlico Underground Station - 10 min walk
  • Vauxhall Station - 14 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • Art St Kitchen — 1 min walk
  • Millbank Lounge — 1 min walk
  • Sapori - 3 min walk
  • Shepherd's Restaurant - 3 min walk
  • Osteria Dell'Angolo - 5 min walk

About this property

DoubleTree by Hilton Hotel London - Westminster

Rivewalk London hotel in London City Centre, walk to Houses of Parliament
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 464 soundproofed rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
DoubleTree by Hilton Hotel London - Westminster offers 464 forms of accommodation with laptop-compatible safes and free newspapers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee daily 7 AM–10 AM: GBP 21.50 per person
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish
  • Turkish

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - 6:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 21.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel London Westminster
DoubleTree Hilton London Westminster
DoubleTree Hotel London Westminster
DoubleTree London Westminster
Hilton DoubleTree London Westminster
Hilton Hotel London Westminster
Hilton London Westminster Hotel
Hotel DoubleTree
London Westminster DoubleTree
London Westminster Hilton
DoubleTree Hilton Hotel Westminster
DoubleTree Hilton Westminster
DoubleTree by Hilton Hotel London - Westminster Hotel
DoubleTree by Hilton Hotel London - Westminster London
DoubleTree by Hilton Hotel London - Westminster Hotel London

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 447 out of 1280 reviews
5 - Excellent 35%
Rating 4 - Good. 483 out of 1280 reviews
4 - Good 38%
Rating 3 - Okay. 198 out of 1280 reviews
3 - Okay 15%
Rating 2 - Poor. 105 out of 1280 reviews
2 - Poor 8%
Rating 1 - Terrible. 47 out of 1280 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Why was this information withheld?
At no point, at the time of booking, prior to arrival or at reception, on arrival, was I told the upper floors were being refurbished. We could not hear ourselves think in the room as drilling was directly above us. Only on complaint were we moved. I would not have booked the hotel at all had I known about the building work. The bed was so hard we did not sleep either. This was part of a birthday treat in London for someone who always treats me well. How embarrassing!!!
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 1 night in Mar 2020