Ratings based on 637 Verified Reviews

4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2017
sono capitato in questo albergo per caso in quanto con expedia avevo prenotato in altra parte ma c'è stato un problema. sono stato fortunato perchè l'albergo è in ottima posizione di fronte la metro e anche gli spostamenti in taxi sono sempre di breve durata e pertanto non molto onerosi. le camere sono belle e si mangia bene. il personale è sempre molto professionale e cortese e ho potuto notare una presenza nutrita di personale italiano che ha facilitato i rapporti
4out of 5
Recommended
for Everyone
by A verified traveller from new york, ny

really nice, but did not get what i reserved

Posted 19-Dec-2016
Cons: service
Location: sightseeing
i specifically did not want an accessible room and i reserved the room with a view. also had some challenges with hhonors. otherwise, really nice hotel.
4out of 5
Recommended
for Couples
by A verified traveller from paris

Très bien

Posted 05-Dec-2016
Cons: Le bar de l hôtel :service long et nourriture pas extraordinaire
Hôtel bien situé et personnel très agréable et serviable Le confort de la chambre était très bien (literie vraiement bien) et moderne (belle TV incrustée)
5out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Location great for walking to many attractions

Posted 04-Dec-2016
Pros: Lovely rooms, great location, staff is terrific
Cons: The only thing that was off is the shower, not the water pressure or fixtures, but the door. The water leaks under the it, no matter how you close it.
Location: Totally walkable to Westminster Abbey, the London Eye, Big Ben, Parliament, 10 Downing, and Buckingham Palace.
The staff at the hotel is top notch. The restaurant staff is especially professional and friendly,
5out of 5
by A verified traveller

Posted 21-Nov-2016 on Hotels
Great room but the bathroom didn't have a heater or underfloor heating so it was cold - large window with frosted glass but no window treatment - which would have made it feel warmer. Apart from that - a very luxurious stay - lovely bed/pillows - great hairdryer, and very soft water (!?). Loved our stay...
5out of 5
by A verified traveller

Excellent staff and location, we will be back

Posted 21-Nov-2016 on Hotels
loved it
5out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2016 on Hotels
5out of 5
by A verified traveller

Posted 11-Nov-2016 on Hotels
Loved it, would return
4out of 5
by A verified traveller

God service og gode værelser.

Posted 09-Nov-2016 on Hotels
Dejligt hotel med god service og gode store værelser. Hotellet er lidt charme forladt i indretningen men service, værelserne og lokation er rigtigt gode.
5out of 5
by A verified traveller from Seoul. Korea.

좋은위치에 좋은숙박

Posted 01-Nov-2016 on Hotels
수페리어룸예약. 웨스트민스터와 가까운 좋은 위치. 룸은 넓고 청결. 직원들 매우 친절. 조식은 좋으나 1인당 30파운드로 다소 비쌈.