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Reviews of Daiwa Roynet Hotel Kyoto Ekimae PREMIER

4 out of 5
Daiwa Roynet Hotel Kyoto Ekimae PREMIER
707-2, Higashishiokojicho, Karasuma Dori, Shimogyo-ku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1004 reviews" "
Rating 8 - Good. 254 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 20 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chaojie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff
Stayed 2 nights in Feb 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 1 May 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services.We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Afnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and spacious room with good amenities. Very good location
Stayed 2 nights in Apr 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 1 May 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Shulin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good n near everywhere. Staffs are very nice . Room is very clean. Breakfast is very delicious. I wl highly recommend this place.
Stayed 3 nights in Apr 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 25 Apr 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

6/10 Okay

Anand

Disliked: Amenities
Wonderful location in regards to convenient station accessibility but honestly a bit older property compared to others we stayed at during our Japan Trip and Staff/Service left more to be desired to be honest. For reference some places we stayed were Centara Grand Osaka, Tokyo Bay Shiomi Prince in Tokyo which were excellent in comparison. For example, we booked a nonsmoking three person room and walked into a smoking room. Staff apologized and changed the room (initially told me there wasn’t any left but when I pressed they found a room). My wife and son took the elevator up, walked to the end of the hall on the floor to the new room as the clerk had written on the key folder but it didn’t work. We were tired coming from Tokyo so bit perturbed at this juncture. I went downstairs and they apologized because they wrote the wrong room number on the key folder—which worked when attempted on the right room. Another example: Free waters were offered in the room but since we asked for no service during or two day stay they weren’t replaced. When checking out my wife asked for one bottle of water for my 9 year old son before catching the train and they said they could not because we had already checked out about 30 min prior so weee no longer a guest. I went to the desk and asked another clerk and she gave me a bottle. Overall: Subpar service imho, ok hotel, very convenient to station for areas of attractions.
Stayed 2 nights in Apr 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 18 Apr 2024
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We sincerely apologize for any discomfort you may have experienced during your stay with us.We are very sorry that we failed to meet your expectations.We will make every effort to improve our services so that you will have a pleasant stay the next time you stay with us.

10/10 Excellent

Chun-Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 11 Apr 2024
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are delighted to hear that you had a relaxing stay with us.We look forward to welcoming you again.

10/10 Excellent

mark, Los Gatos

Stayed 3 nights in Apr 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 30 Apr 2024
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are delighted to hear that you had a relaxing stay with us.We look forward to welcoming you again.

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a walking distance to Kyoto station
Stayed 3 nights in Apr 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 6 Apr 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

JOHN, Irvine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property because it was close to almost everything, the breakfast was okay. They used to clean your room every days but now you must request to have them clean your room. I think now all Japan hotels have to follow the eco-cleaning to save money. The room is Small but cozy
Stayed 5 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 4 Apr 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel decor, service, cleaniiness and the location to the Kyoto station. Other than the size of the room, it is tiny, everything was great! 👍
Stayed 3 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 3 Apr 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Kristine

Stayed 3 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 15 Apr 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

8/10 Good

Pornchanok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel.
Stayed 4 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 26 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

8/10 Good

Kin Ching Simon

Travelled with partner
Liked: Amenities
Very good location
Stayed 2 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 23 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Tze Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 16 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel locates next to police station and walking distance to train station and commercial district.
Stayed 5 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 14 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we stayed at in our entire trip. Gorgeous room, amazing hotel, great buffet breakfast option, and excellent staff. Seriously I can’t recommend this place enough. Well worth every single cent, with most of the credit going to the staff.
Stayed 1 night in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 12 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Will definitely come back.
Stayed 2 nights in Mar 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 7 Mar 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

8/10 Good

YUTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 5 Mar 2024
この度はダイワロイネットホテル京都駅前PREMIERにご宿泊頂きまして誠にありがとうございます。 ご満足いただける滞在となったご様子、大変嬉しく感じております。 お客様のまたのお越しをスタッフ一同心よりお待ち申し上げます。 お忙しい中、ご投稿いただき、誠にありがとうございました。 ダイワロイネットホテル京都駅前PREMIER

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location minutes from the train station and two Temples. Lots of dinner options around the hotel. The breakfast left something to be desired. Would recommend the hotel.
Stayed 4 nights in Feb 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 28 Feb 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and our location right next to Kyoto station, with easy access from underground. We hope you had a relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We all look forward to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Extremely clean and quiet.
Stayed 1 night in Feb 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 20 Feb 2024
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We hope you had a relaxing stay with us.We will continue to make every effort to improve our services.We all look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 3 Feb 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

8/10 Good

Anna Kin Kin

Liked: Cleanliness, staff & service, property conditions & facilities
No need to walk outside to get to the hotel from kyoto station. Great during raining days.
Stayed 2 nights in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 30 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our location right next to Kyoto station, with easy access from underground.Thank you for your sincere opinion, it helps us to improve our services everyday. We hope to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto
This hotel was very convenient for its proximity to the Kyoto JR station. In addition, there were many stores and restaurants in the area to eat which made it nice.
Stayed 2 nights in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 30 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We hope you had a pleasant stay with us. We hope to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great location with very comfortable room.
Stayed 6 nights in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 20 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our services and had a nice stay. We hope you took advantage of our privileged location right next to the Kyoto station.Thank you for your sincere opinion, it helps us to improve our services everyday. We hope to see you again in the future.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

reid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 20 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We hope you had a pleasant and relaxing time in our hotel.Thank you for your sincere opinion, it helps us to improve our services everyday. We hope to see you again in the future.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right off of the tunnel system for the train. It's the perfect location to be close to the center of Kyoto while being able to walk to the trains. Also the rooms are newly renovated and very tastefully designed and appointed.
Stayed 2 nights in Jan 2024
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 10 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your time sharing your experience in our hotel. We are glad to hear that you enjoyed our location right next to Kyoto station, with easy access from underground.Thank you for your sincere opinion, it helps us to improve our services everyday. We hope to see you again.Daiwa Roynet Hotel Kyoto Ekimae PREMIER

8/10 Good

Ying Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was almost perfect for family travel except one thing - there was only 3 coin-operated laundry machines in the hotel. I had hard time waiting for laundry machine. Otherwise, this hotel should deserve a five-star rating.
Stayed 5 nights in Dec 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 9 Jan 2024
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.First of all, we apologize for any inconvenience caused when using the hotel as there are only 3 washing machines. We will strive to become a better hotel by reflecting your valuable opinions.

10/10 Excellent

Andrew

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - close to Kyoto main station.
Stayed 3 nights in Dec 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 23 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

YEE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is behind Kyoto tower. Exit from the central exit of Kyoto station and you will be able to see the Kyoto tower. Behind the tower is Yodobashi shopping, then is the hotel. Less than 5 minutes walk. The 11th floor ramen at Kyoto station Isetan is very nice, lots of options. Very convenient place to stay and room is big enough and comfortable. Highly recommend for stays.
Stayed 3 nights in Dec 2023
Response from PARK on 15 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Ka Yan Lillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very helpful
Stayed 2 nights in Dec 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 14 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing and good location
Great service and location will definitely be back!
Stayed 2 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 14 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that you were satisfied with your stay.We look forward to seeing you again.

10/10 Excellent

Thi M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
The room was spacious, new and clean. Everything was great, especially the in-room amenities. They gave us steam eye masks, cooling foot pads, and Mikimoto cosmestic bags for every guests every nights, as well as a foot massage machine. We love it here.
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 14 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from PARK on 15 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Julius Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff is very friendly and helpful, and can communicate in english well.
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 5 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very glad to hear your kind words. We are always trying to provide the best service as possible. We hope to see you soon in the future.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 5 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We hope you had a relaxing stay with us.We will continue to make every effort to improve our services.We all look forward to seeing you again.

10/10 Excellent

Shiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER on 18 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We hope you had a relaxing stay with us.We will continue to make every effort to improve our services.We all look forward to seeing you again.

10/10 Excellent

Suwarni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 2 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 28 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very honored to receive your compliments.We are very happy to hear that your stay with us was satisfactory.Our hotel is about a 4-minute walk from Kyoto Station and is directly connected to the Kyoto Station underground passageway, making it a popular choice for easy access.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic and spacious room. Loved the massage chair.
Stayed 3 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 25 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

6/10 Okay

Oi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
May need more selection of breakfast foods.
Stayed 3 nights in Nov 2023

10/10 Excellent

Reiko

Stayed 2 nights in Nov 2023
Response from PARK on 15 Dec 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Jiong

Travelled with partner
Liked: Amenities
It’s a great location close to everything, hotel is clean and stuff is friendly and helpful. We will come again for our next visit!
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Frontdesk on 22 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your review.We will continue to make every effort to ensure the comfort of our guests.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

xian liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
heart of Kyoto, easy connection to all the attractions
Stayed 2 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 19 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this hotel. Walkable from Kyoto station and bus stops. Met all our expectations such as cleanliness , comfy beds and soaker tub to melt your tired muscles after a lot of sightseeing. Laundry facility is available to use and also a microwave at the 2nd flr. Will definitely add this hotel chain to my list of accommodation preferences in our travels.
Stayed 2 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 19 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

8/10 Good

Daviea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 14 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and property in good condition.
Stayed 1 night in Oct 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 14 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very honored to receive your compliments.We are very happy to hear that your stay with us was satisfactory.Our hotel is about a 4-minute walk from Kyoto Station and is directly connected to the Kyoto Station underground passageway, making it a popular choice for easy access.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Poh Yian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and hotel is well equipped with all needed facilities.
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front desk on 14 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very honored to receive your compliments.We are very happy to hear that your stay with us was satisfactory.Our hotel is about a 4-minute walk from Kyoto Station and is directly connected to the Kyoto Station underground passageway, making it a popular choice for easy access.We look forward to welcoming you again.Thank you very much for your time and contribution.

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms. A little small for more than 2, but well worth it considering location.
Stayed 4 nights in Nov 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 6 Nov 2023
hank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very honored to receive your compliments.We are very happy to hear that your stay with us was satisfactory.Our hotel is about a 4-minute walk from Kyoto Station and is directly connected to the Kyoto Station underground passageway, making it a popular choice for easy access.We look forward to welcoming you again.Thank you very much for your time and contribution.

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An easy walk from the train station. There is a very impressive entrance and walk to the front desk for check-in. So spacious and lovely. We had high hopes that our upgraded room would have a bit of extra space. No such luck. The front desk was unable to accommodate us in moving to a larger room. The bed was against the wall. The shower in the bathtub sprayed all over the room. Other than the proximity to the train station, there is nothing much of interest in this neighborhood. You must travel away from the hotel for the most interesting food and sights.
Stayed 5 nights in Oct 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 6 Nov 2023
Thank you for choosing Daiwa Roynet Hotel Kyoto Ekimae PREMIER.Thank you for your valuable feedback.We will make every effort to improve in the future based on your feedback.Thank you very much for taking time out of your busy schedule to write us.

10/10 Excellent

Rhiane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, spacious room. Booked a smoking room and the staff were really friendly and accommodating about changing it to non-smoking. Helped us unwrap our luggage when we had it shipped. Central location, near the station and not too far from the mall.
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 6 Nov 2023
Thank you very much for staying at Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We are very happy to hear that your stay with us was satisfactory.We look forward to welcoming you again.Thank you very much for your time and contribution.

8/10 Good

So-Fun Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Desk on 6 Nov 2023
Thank you very much for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.We look forward to serving you again.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough non smoking rooms.
Got a freshly smoked room that the smoke lingered. No matter how much I vented the room by opening the window or spraying with air refresher, I was reminded each time I stepped in. Oddly the corridors smelled fresh. I noticed my Japanese colleagues no longer smoked or ones that do have retired. That was probably the only negative part of my stay. Neutral. - I asked the reception to help me with a hotel reservation, she dialed the number and I had to speak to the restaurant direct, fortunately the restaurant spoke English. Good. - Hotel very close to the Kyoto station, next to Yodobashi and many bus lines. Breakfast was decent, especially the pho noodles and rice porridge. Bad - the bean to cup coffee machine was broken during my entire stay. The miso soup was too strong in fishy taste for my liking and least favourite of all the miso soups compared with the other hotels in my stay.
Stayed 3 nights in Oct 2023
Response from Daiwa Roynet Hotel Kyoto Ekimae PREMIER Front Des on 6 Nov 2023
Thank you for staying at the Daiwa Roynet Hotel Kyoto Ekimae PREMIER.First of all, we apologize for any inconvenience caused to your stay.Our hotel is divided into non-smoking and smoking rooms, and there is a slight odor of cigarette smoke in the smoking rooms. We will endeavor to improve our services to make your stay even more comfortable during your next stay. .Thank you very much for your time and contribution.