Cynthia, Thank you for the review and rating! We are happy to hear you enjoyed our comfortable beds and great rate! We are very close to Queen's University and St. Lawrence and the free parking definitely helps. We hope the next time you stay with us you will join us in our lobby or licensed patio.We wish you all the best!

Hello Raelyn!Thank you for the amazing 5 out 5 rating! We hope your stay was comfortable and you were able to enjoy some breakfast in our beautiful lobby. We wish you all the best!

Hi Nathalie!We take pride in our cleanliness and thank you for noticing. We hope you enjoyed the in-room Nespresso, mini fridge, microwave and Chromecast for the 55" TV as well.

Hi Wendy!Thank you for your review and rating! We have a great location and lots of free parking which we hope you took advantage of. We wish you all the best!

Hi Catherine!Thank you for your feedback and great rating. We offer breakfast for a small fee to ensure quality product and service. We encourage you to reach out with some breakfast suggestions to stratahotel.com/feedback. Also, next time you book please inquire about our breakfast package! It is quite a good deal. We wish you all the best!

Thank you Nicole!We are happy to hear you enjoyed your stay and our excellent service. We hope to host you again soon!

Hi Fortunato!Thank you for the excellent rating! We hope you enjoyed the cozy room and Chromecast for the 55" TV!We wish you all the best!

Hi Aiden!We appreciate the review and glad you were happy with our excellent rates! We hope you took advantage of our free parking and enjoyed the Chromecast for the 55" TV. We wish you all the best!

Hi Sara,Thank you for the great rating and for providing feedback! We are sorry to hear about the smell, we will have to investigate as this is the first we are hearing about it. It is currently quite fresh smelling in the halls since we had the carpets cleaned this week. Thank you for taking notice of our modern look and mention how quiet your stay was!We hope to host you again soon!

Hi Doris! Thank you for the kind words, our team is here to help! We hope they mentioned that our rooms come equipped with Chromecast which allows you to stream your favourite content directly from your mobile device to the TV. We hope to host you again soon and you can try out this excellent room feature!

Hi Jennifer, We are very sorry to hear about the issues during your stay. We hope our front desk staff offered to switch your rooms. They are available 24/7 for assistance during your stay. Please respond to stratahotel.com/feedback to provide more information. Thank you for your time and we wish you all the best.

Hi Dick!Thank you for your excellent rating and comment! We are happy to hear you enjoyed the space and hope you took advantage of our free parking!We hope to host you again soon!

Thank you Adam!Great to hear that you enjoyed your stay and we hope to host you again soon! Much appreciated.

Hello Iain!Thank you for the excellent rating! We hope you enjoyed the lobby bar area and were able to grab yourself a delicious, reasonably priced breakfast! Also, we hope you enjoyed the free parking. We wish you all the best!

Hi Kpana!Thank you for the excellent review! We hope you enjoyed the comfortable bed and took advantage of the in-room Nespresso! We wish you all the best!

Hello Dafina!Thank you for the great rating and taking note of our excellent prices. We aim to please and hope you had a comfortable stay. We look forward to hosting you again soon!

Hi Patricia!We greatly appreciate the kind words and are happy to hear you had excellent interactions with our team. Thank you for bringing your beautiful dog by and glad you received a pet bag, hope it was enjoyed!We do apologize for the issues you encountered with accessibility and will be looking to make adjustments where we can. We wish you all the best!

Hello Androulla, Thank you for your comments and we have had an internal discussion about everything you have mentioned. We apologize for the series of issues you encountered and would like you to reach out to us directly at stratahotel.com/feedback for us to provide some follow up information regarding your stay. We look forward to hearing from you.

Hi Dorothy, We appreciate the rating and hope you enjoyed your stay. Especially the in-room Nespresso and Chromecast for the 55" TV in your cozy room. We hope to see you again soon!

Hi Brian,Thank you for reaching out and providing information on your experience. We apologize for the delay with your check-in and will make scheduling changes when necessary. We appreciate your patience and hope to host you again soon.

Hi Nelson! Thank you for the great rating, much appreciated! We hope you joined us for a meal in the beautiful lobby and took advantage of free parking!We wish you all the best.

Hi Shmuel!Thank you for the rating and excellent feedback. We are happy to hear you enjoyed your stay. We are situated in a great area in Kingston and close to all amenities. We hope to host you again soon!

Hi Victoria, We appreciate your feedback and we hope you brought up your concerns with our excellent front desk team. They are available to assist 24/7. We hope to host you again!

Hi Mary!Thank you for the information regarding breakfast and we apologize for the wait. Happy to hear you enjoyed our teams friendly demeanor! We are glad to hear you enjoyed the lobby space, it is definitely quite stunning and a great place to hang out for a bite, a drink or to get some work done.We hope to host you again soon and wish you all the best!

Hi Peter, Thank you for noticing our beautiful renovations! We hope you enjoyed the comfortable room with Nespresso machine and Chromecast for the 55" TV. If you didn't this time, please join us in the lobby for a delightful reasonably priced breakfast. We wish you all the best!

Hello A Louise!Thank you for the stellar rating and the kind words! We are happy that you have been enjoying the hotel and we wish you many happy returns!Hope to see you soon.

Hi Abby, Thank you for the rating! Please feel free to reach out to us at stratahotel.com/feedback with any additional comments. We hope you took advantage of the free parking!

Hi Ken!Thank you for the excellent rating and kind words! We are happy to hear you are a repeat guest and we look forward to hosting you again in the near future. We wish you all the best!

Hi Jill!Thank you for the rating and we hope you enjoyed the comfortable rooms and free parking!We wish you all the best!

Hi Kaitlin!Thank you for the wonderful 5 out of 5 rating! We hope you were able to join us in the lobby for some delicious breakfast at a very reasonable price. We hope to see you again soon!

Hi Ryan!Thank you for your great rating! We are curious about what facilities you would like to see at our hotel. Please send an email to stratahotel.com/feedback as we would love to hear from you. We do hope you took advantage of the in-room Nespresso and Chromecast for 55" TV. We wish you all the best and hope to see you soon!

Hi Zoe!Thank you for the stellar rating! We hope you enjoyed the cozy room and took advantage of our free parking.We wish you all the best!

Hello Julia,Thank you for the feedback! If you feel up to it, we would love some more information regarding your stay so please reach out to stratahotel.com/feedback when you get a chance. We wish you all the best!

Hello Gaetanne!Your rating and review is much appreciated! We are very happy to hear your stay was enjoyable and we hope you took advantage of our free parking as well!

Hi Zorica!Thank you for the excellent rating and review! We are happy to hear your enjoyed the hotel took notice of our cleanliness. We hope you enjoyed the in-room Nespresso, mini fridge, microwave and Chromecast for the 55" TV.We wish you all the best!

Hi Sandy!Thank you for the excellent rating! We hope you enjoyed our super clean and comfortable hotel and took advantage of our covered FREE parking!We wish you all the best!

Hi Will! Thank you for the excellent rating and for your comments! Definitely come back to check out the in-room Nespresso, microwave, mini fridge and Chromecast for the 55" TV!

Hi Sanjay!Thank you for the excellent rating and your kind words. We hope you enjoyed the free parking during your stay and hope to host you again soon!We wish you all the best!

Hi Myriam!Thank you for the great review and rating! We appreciate your keen eye and for noticing our magnificent bathrooms and cleanliness! We hope to host you again soon!

Hi Anji!Thank you for the great rating! We hope you took advantage of the in-room Nespresso and Chromecast for the 55" TV! We hope to host you again soon!

Hi Courtney, Thank you for your feedback and bringing up the amount for incidentals. This amount is mentioned when booking a reservation but might get overlooked. We apologize for any noise that may have been disruptive and we hope that you brought this to the attention of our front desk team who are on site 24/7. We wish you all the best and hope to host you again!

Hi JD!Thank you for the excellent rating and amazing feedback! We are thrilled to hear you enjoyed your stay and that you noticed our updates! We hope you took advantage of the in-room Nespresso and Chromecast for the 55" TV.We hope to host you again soon!

Hi Angie,We would greatly appreciate more information regarding your stay. If you have the time, please reach out to stratahotel.com/feedback. Thank you and we wish you all the best.

Hi Petro!Thank you for the excellent rating and review! We are happy to hear you enjoyed your stay. We hope that you took advantage of our free covered parking!We hope to host you again soon!

Hello Treviene!Thank you for the lovely review and excellent rating! We greatly appreciate your kind words and hope that we have the pleasure of hosting you again in the near future! You'll have to try the breakfast burrito! We wish you all the best.

Hi Lisa Marie!Thank you for the superb rating! We agree with you! We hope you took advantage of the in room Nespresso and free covered parking. We hope to host you again!

Hi Valerie,Thank you for the rating! We are curious to know what brought you to that particular rating and would love to hear from you. Please reach out to stratahotel.com/feedback to provide more information. Thank you and we wish you all the best!

HI Jocelyn,Thank you for reaching out with your concerns. We do not use strong scented products in our hotel and apologize for the smell. A perfume bottle had broken in the hall and the scent took a bit of time to remove.Our 55" TVs come with Chromecast to stream your favourite programs from your preferred online streaming app. We apologize if you were unaware of this feature. We wish you all the best and hope to host you again soon!

Hi Omran!Thank you for the 4 out 5 rating and for providing feedback! We are happy to hear you enjoyed the space and hope you took advantage of our free covered parking. We wish you all the best!

Hi Nadeem!Thank you for the 5 out 5 rating and for the positive feedback. We are very happy to hear you enjoyed your stay and our team was professional. We hope you will stay with us again soon!