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Novotel Toronto North York

Photo gallery for Novotel Toronto North York

Featured image
Indoor pool
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Novotel Toronto North York

VIP Access
UNESCO Sustainable Property

Novotel Toronto North York

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
3 Park Home Avenue, Toronto, ON, M2N6L3

Explore the area

  • Popular LocationParamount Ice Complex12 min drive
  • Popular LocationChesswood Arena13 min drive
  • Popular LocationScotiabank Pond16 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)18 min drive

Choose dates to view prices

About this area

Toronto

Located in North York neighbourhood, Novotel Toronto North York is connected to a shopping centre. Yorkdale Shopping Centre and Shops at Don Mills are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Downsview Park. Looking to enjoy an event or a match? See what's going on at Paramount Ice Complex or Chesswood Arena. Spend some time exploring the area's activities, including skiing. Guests appreciate the hotel's convenience for public transportation: North York Centre Station is just steps away and Sheppard-Yonge Station is 11 minutes on foot.

What's nearby

  • Sunnybrook Hospital - 11 min drive
  • Paramount Ice Complex - 12 min drive
  • Yorkdale Shopping Centre - 13 min drive
  • Chesswood Arena - 13 min drive
  • Scotiabank Pond - 16 min drive

Getting around

  • North York Centre Station - 2 min walk
  • Oriole Station - 7 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 18 min drive

Restaurants

  • Kinton Ramen - 2 min walk
  • Shawarma Max - 2 min walk
  • Starbucks - 3 min walk
  • Pho 88 Restaurant - 3 min walk
  • Symposium Cafe Restaurant & Lounge - 4 min walk

About this property

Novotel Toronto North York

Eco-friendly hotel connected to a shopping centre in Toronto with restaurant
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. All 260 rooms feature comforts such as premium bedding and down comforters, while conveniences include fridges and coffee makers. In-room free WiFi and room service are standard, as are flat-screen TVs with digital channels.
Novotel Toronto North York offers 260 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 21.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Bulgarian
  • English
  • Filipino
  • German
  • Japanese
  • Russian
  • Serbian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (6500 square feet)
  • Meeting rooms 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 324 out of 982 reviews
5 - Excellent 33%
Rating 4 - Good. 421 out of 982 reviews
4 - Good 43%
Rating 3 - Okay. 152 out of 982 reviews
3 - Okay 15%
Rating 2 - Poor. 66 out of 982 reviews
2 - Poor 7%
Rating 1 - Terrible. 19 out of 982 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I liked how close it was to great food, but the shower was not good. The hot and cold was reversed so hot was cold and cold was hot. There seemed to be mold growing in the caulking and the floor of the shower seemed like it needed a good scrub. For some reason the cleaning service never put a fitted sheet on our bed so it only had a bed sheet cover and duvet. Two of the front desk workers were great, the third seemed like he couldn’t get you off the phone fast enough with no manners. All in all it was a nice hotel just with some small annoyances.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family
Liked: Staff & service, property conditions & facilities
hotel location good Decor medium
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The location was quite good, although I didn't know it was a part of a plaza, so it was quite confusing getting around between the hotel and parking and so on. The rooms were quite nice but the decor of the hotel was kind of mixed themes and hallways were much more dated than the actual rooms. The check in was quite late (3am) so I understand if staff might have been tired but the check in process was quite poor. They didn't give us wifi information, didn't mention parking until I asked, didn't tell us about the facilities, didn't mention there were no microwaves in rooms only in the lobby or that food deliveries couldn't come to our doors, and didn't give any direction for accessing parking. Every time I called to ask about something they were very curt.
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff are very friendly and even provided crayons and a Disney colouring package for my 8 year old. Really excellent service.
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
nice clean hotel
Stayed 1 night in Jul 2021