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"Very comfortable stay. Clean rooms, happy and efficient staff"

"Always wanted to stay here. It was very disappointing to see that despite the extreme costs of venue, which spa access is extra and not included in the room price, the staff were very disorganised and lacking in care. The bed was small and hard. Nicely decorated but it fell short of what a hotel spa should be and not what i expected at all. Buxton also used to be a very beautiful town. Now most are gathered around a wetherspoons boasting about how they define being a regular. Great stuff! Not the historic and beautiful location it once was. I thought this hotel would bring it to life but it is actually just the same dressed fancy! This is why we stay in Europe. You pay for what you get and more. Britain is a rip off."

"A ‘traditional’ hotel well located in centre of Buxton. We stayed in a four-poster room which was a good size and comfortable, however the ceiling is in need of some renovation. "

"Property is obviously the grandest in Buxton and a great looking building and ideally placed in the centre of town. Shared areas in the hotel are fine, but the bedroom was an all too common story of ageing English hotels, with a cheap attempt at a refresh but ultimately poorly maintained and not really living up to the expectations of the price and the rest of the hotel surroundings. Some staff helpful but only the 4th member was actually able to find an extra pillow after the previous 3 saying there were none available."

"Access to this property is a challenge due to its city centre location and made worse by roadworks outside. Nearby parking also any issue. Newly refurbished rooms very badly laid out with small bathroom and WC positioned behind door with poor access. Large room with very small combined wardrobe/tea tray/ drawers etc. full length mirror with no table or shelf close by. "

"Excellent choice for breakfast. Room had all I needed but decaf option would have been good🙏"

"The room was really noisy considering that the windows were shut and double glazed. The car park wasn’t easy to find and was further away than expected. The cold water could not be sourced from the bathroom sink as water was alway warm or hot despite running the tap in all positions. The shower head wouldn’t lock in place and had to hold the head whilst washing. The breakfast was plentiful but some items were lukewarm and the bacon was over cooked. "

"Room was clean"

"Pleasantly surprised by how great this hotel was for the price. Rooms are a good size, clean and have all the standard things to make a stay comfortable - towels, kettle, TV, heating/AC. Plenty to choose from if you want breakfast at a great price. We did find some things a little confusing. We ordered some toast and were told to help ourselves, however we were unsure if the price was for 1 or 2 slices as it didn't specify on the menu. Car parking token was validated at the end of the stay taking the cost of 24hr parking from £24 to £11. Would recommend and would definitely stay here again."