Keele University

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.

Nice hotel ev charger not working

This hotel is excellent at every aspect, it was my second time there, and for sure will book again. Room is spacious, comfortable and has everything you need cutlery, pots, pans if you want to cook a bit, cups, wine glasses and wee Nespresso machine which was. Staff is lovely, friendly and helpful, check in a Nd check out smooth and no issues. Breakfast and dinner absolutely delicious . 5 star rating in all aspects