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"No room service, and not enough water for guests. The entire hotel shares a 4L container. Room and staff are nice though."

"Clean rooms friendly staff and goid breakfast "

"Very close to Heathrow. Great place to stop before an early morning flight. "

"Great value."

"I was traveling with my elderly mother with mobility issues so this was a great choice for our flight with virgin airlines as the hotel is just steps away. I booked a family room with accessible bathroom. It was perfect, except for having no windows. The room features a kettle with tea, coffee, hot chocolate, etc. and free bottles of water. Heathrow assistance came to the hotel and help transfer us to check-in and throughout the airport to our gate. The hotel was not inexpensive, but worth every penny just for this service."

"Over all this hotel was very pleasant, however and I know it’s not the hotels fault, but we had a baby somewhere next to us that cried most of the night and when we had to be up at 4am for a flight, it just wasn’t ideal. "

"Great all around"

"Convenient hotel for easy transfer to T5."

"Check in was pretty straightforward and the rooms are spacious and nicely decorated. Bathrooms are nice & modern and the room has nice amenities. The breakfast buffet is well stocked with plenty of options and good staff. Good value for a night close to the airport."