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"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"Best describes as FANTASTIC! Brilliant staff, great location, immaculate room, hood value restaurant. Easy access to Newcastle via Airport Metro and just a short walk to the Airport Terminal."

"Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend. "

"The staff are so lovley they answered all my questions they where very welcomeing and your felt like part of the furniture i have two sen children and was very careing and inderstanding one of my little ones hurt his hand due to me giving him a glass my own fault and he cut his hand hand they were so caring and made my younge man feel calm when he felt distrested i felt very happy withthe pool and the steam room the breakfast was fantastic so much choice they also make sure you dont have allergies witch i do and let me know what i could or couldnt have amazing service all around "

"Great location for visiting family "

"Our room was clean and comfortable, check in was easy and staff very pleasant. The bar area and restaurant looked lovely but I was nil by mouth before hospital so never got to try, parking and exterior good"

"Friendly staff, clean room,very warm in all areas, nice lounge, nice wine at very reasonable price. All in all very nice hotel"

"Good"

"A wonderful suite in the castle. The castle is wonderful. The staff are really friendly. An added bonus is the free tour of the castle, going into the history of the place and the owners overf the centuries. "