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"Great place to stay "

"Absolutely disgusting. First of all our room number was announced loudly across reception and the bar. Given we were two females and everyone nearby was male was inappropriate and dangerous. Supposed to have a twin room but was given a ground floor double that stunk of raw sewage. First complaint was made. Offered to move us rooms and once again announced our room number to everyone. Second room also a double that had the horrific sewage smell. Completely inhabitable. Told them we were not staying there and left. Would never book"

"Rooms comfortable staff helpful and friend breakfast is lovely "

"Just stayed overnight, but was ideal for what we wanted."

"Cleaners every 3 days but room was clean. Not always hot water. Road noise. "

"N/a"

"Nice place and nice people. Southend is brilliant. "

"Great location, 10 minutes from rhe shops &zoo. Food was lovley, rooms were clean & staff were very friendly & helpful. Would 100%stay again."

"Poor communication of unacceptable parking fee "