"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This was a lovely two night's spent. The room was clean and the staff was lovely. The area was right next to the highstreet with loads of shops, restaurants and even parks to choose from. The people in the area were friendly as well. My partner and I were pleasantly surprised and would highly recommend booking a stay at the NAP HOTEL! We'll definitely be back soon.
This was a lovely two night's spent. The room was clean and the staff was lovely. The area was right next to the highstreet with loads of shops, restaurants and even parks to choose from. The people in the area were friendly as well. My partner and I were pleasantly surprised and would highly recommend booking a stay at the NAP HOTEL! We'll definitely be back soon.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great hotel stay, couldn’t fault anything about this hotel. Great selection at breakfast. Rooms cleaned everyday, good standard of housekeeping. Aldgate/Tower Hill tube stations only 5 mins walk.
Great service. Very clean and classic looking. 5 minute walk from central public transit. A plethora of very good restaurants and shopping within 5 minute walk. Was 7 minutes from the location of the conference I was attending. In this part of London, you cant ask for a better price for the service, quality and location.
Great service. Very clean and classic looking. 5 minute walk from central public transit. A plethora of very good restaurants and shopping within 5 minute walk. Was 7 minutes from the location of the conference I was attending. In this part of London, you cant ask for a better price for the service, quality and location.
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
We would definitely stay again. Room was very well equipped & spacious.
Only two things letting it down. Black mould in the shower (wasn’t loads but noticeable straight away) needs keeping on to off. Then I dropped my ring and went under the bed… the build up of dust was crazy - obviously the bed had not been moved in a very long time. But it’s not something I go looking for nor would I expect a housekeeper to bust their back moving the bed in each room - especially if they are cleaning on...
fiona
Reviewed November 13, 2023Reviewed November 13, 2023
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
From our arrival at the property we felt very welcome and comfortable. From Marks initial greeting on reception to all orher aspects of our stay we were extremely happy. This business , 52.years in the making with Marks father and uncle is a very slick family run outfit. All staff we encountered including chambermaids were exceptional. They could all not be more helpful and gave valuable information where needed about things like where to get the Uber boat from rather than walking to the City...
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
Great location, nice room we had a side view of the docks. The room is a little dated but clean and beds amazing. We had breakfast which was well worth extra money good selection and very tasty.
D
Reviewed February 20, 2024Reviewed February 20, 2024
Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.
Really lovely, well located hotel. Seamless check in from a very friendly member of staff. Glass of fizz available in reception. Fantastic executive room on floor 12 next door to each other. Complimentary drinks in the executive lounge (timed). Nice buffet breakfast with a very friendly, helpful guy, Abdul, showing us to our table etc. Would definitely stay again and recommend.