Search Hotels by Best Western in Hesleden from £47

"Lovely room and good breakfast. Helpful staff, very convenient for walking around Durham"

"Staff was very friendly and helpful. The hotel was clean and in a quiet location. "

"If you like a bit of old fashioned charm, fantastic food and courteous service. You cannot beat Lumley Castle. We booked it on the off chance and were pleasantly surprised. "

"Very friendly and helpful staff."

"The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time."

"I did a last minute booking as I was kicked out from the other inn having they over sold their rooms. Since the late booking, it hasn’t gone through the system, there was a trouble in checking in. Luckily, a male college join in later and helped me to sort out the issue and finally I got a room to stay! "

"Great hotel great staff an great spa all over had a great time there an great food "

"Extremely helpful reception staff."

"Hotel was clean, staff very friendly and helpful, Mandy the receptionist was full of local knowledge and even got the little one an Easter egg!! Her dog Sydney was lovely too!. The food was excellent value for Money and great quality too, we will definitely be returning again next year for Easter break, this is a hidden Gem, Customer service in all areas was amazing."