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"Everything about this hotel was excellent from beginning to end. Check-in and check-out were smooth and convenient; staff were very welcoming. Our family suite was wonderful. We even got a free upgrade to a room with an ocean view! The pools were amazing, water was clean and warm. Sun beds were always available, albeit not necessarily directly in front of the pool in the first row. We didn’t mind because we were travelling with our kids who are teenagers. The food at the buffet was varied, plentiful and delicious. We ate at Imperial Sakura and Kafeino and had a fantastic meal served to us each time. The snack bars also offer a diverse selection from the coveted gyros to burgers and sandwiches, salads, pizza, and fish. Yes, there are a lot of stairs at the hotel and yes, you do have to walk down and up a small hill to get to the ocean beaches. For someone with limited mobility, this may be an issue. Otherwise, we took it as great exercise, even in the Cretan heat and sunshine! Overall, it was a fabulous stay and we would not hesitate to recommend the Belverdere to others. "

"We loved our stay. However the cleaning of the rooms weren’t 5 standard. "

"Looks average. As someone mentioned before the bed frame really does block the TV. Had a family room with sofa bed which creaked quite badly even when a three year old turned in their sleep. Overall condition of the hotel could be improved"

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