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Sun-loungers, beach umbrellas, beach towels, beach volleyball
Sun-loungers, beach umbrellas, beach towels, beach volleyball
5 outdoor pools
5 outdoor pools

Guest reviews

4.5 out of 5 Wonderful
475 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationConvention Centre Creta Maris6 min drive
Popular LocationPort of Hersonissos6 min drive
Popular LocationSarandaris Beach13 min drive
AirportHeraklion (HER-Nikos Kazantzakis)18 min drive

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  • Twin Room, Land View

    4.5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 3
    More detailsTwin Room, Land View
  • Twin Room, Sea View

    4.8/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sea view
    • Sleeps 3
    More detailsTwin Room, Sea View
  • Bungalow, Garden View

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 4
    More detailsBungalow, Garden View
  • Bungalow, Sea View

    4.3/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 4
    More detailsBungalow, Sea View
  • Family Bungalow, Garden View

    4.1/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 5
    More detailsFamily Bungalow, Garden View
  • Presidential Suite

    Room amenities

    • 700 sq ft
    • Sea view
    • Sleeps 2
    More detailsPresidential Suite
  • Royal Suite

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • Sea view
    • Sleeps 4
    More detailsRoyal Suite
  • Family Bungalow, Sea View

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sea view
    • Sleeps 4
    More detailsFamily Bungalow, Sea View
  • Room

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsRoom
  • Bungalow, Sea View (Outdoor Whirlpool Spa)

    Room amenities

    • 301 sq ft
    • Sea view
    • Sleeps 4
    More detailsBungalow, Sea View (Outdoor Whirlpool Spa)
  • Family Bungalow, Garden View (Outdoor Whirlpool Spa)

    Room amenities

    • 344 sq ft
    • Sleeps 4
    More detailsFamily Bungalow, Garden View (Outdoor Whirlpool Spa)
  • Twin Room, Land View (Accessible)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    More detailsTwin Room, Land View (Accessible)

About this area

Hersonissos

Mitsis Laguna Resort & Spa - All Inclusive is located in Hersonissos. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Hersonissos travel guide
View in a map
Popular Location

What's nearby

  • Sarakino - 6 min drive
  • Convention Centre Creta Maris - 6 min drive
  • Port of Hersonissos - 6 min drive
  • St. Paraskevi Church - 6 min drive
  • Sarandaris Beach - 13 min drive

Getting around

  • AirportHeraklion (HER-Nikos Kazantzakis) - 18 min drive

Restaurants

  • Main restaurant — 1 min walk
  • Italian restaurant — 1 min walk

About this property

Mitsis Laguna Resort & Spa - All Inclusive

5-star beach property with a full-service spa
Guests at this beach resort will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. All 351 rooms feature thoughtful touches such as free minibar items and espresso makers, along with free WiFi and furnished balconies or patios. Guests will also find 24-hour room service, flat-screen TVs and coffee/tea makers.
Mitsis Laguna Resort & Spa - All Inclusive offers 351 forms of air-conditioned accommodation with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.

Guests aged under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Snack bar/deli
  • Waterslide

Conveniences

  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Conference space (4036 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not allowed in the spa tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Mitsis Laguna Resort & Spa - All Inclusive and receive a full refund?
Yes, Mitsis Laguna Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Mitsis Laguna Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Mitsis Laguna Resort & Spa - All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Mitsis Laguna Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mitsis Laguna Resort & Spa - All Inclusive?
Self-parking is free at this property.
What time is check-in at Mitsis Laguna Resort & Spa - All Inclusive?
Check-in is from 2:00 PM to 1:30 PM. Late check-in is available during limited hours.
What time is check-out at Mitsis Laguna Resort & Spa - All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Mitsis Laguna Resort & Spa - All Inclusive?
Yes, the property is all-inclusive. Activities include windsurfing, rowing/canoeing, tennis and more.
Where is Mitsis Laguna Resort & Spa - All Inclusive located?
Situated in Hersonissos, this all-inclusive resort is 1.7 mi (2.7 km) from Sarandaris Beach and 2.2 mi (3.5 km) from Port of Hersonissos. Convention Centre Creta Maris and St. Paraskevi Church are also within 3 miles (5 km).
4.5
Wonderful
475 reviews
5 - Excellent
307
4 - Good
132
3 - Okay
20
2 - Poor
13
1 - Terrible
3

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 8 nights in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely unforgettable stay at a superb hotel. Top notch!
Stayed 14 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

5/5 Excellent

Stayed 7 nights in Oct 2019

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at your hotel and I feel a bit let down by the service we received. On arriving we were told about booking the ala carte restaurants online. I tried for 24hrs with a constant error message. I went to reception for help by which time There was no availability with the exception of an evening meal at the Italian on day 5 of our stay. During our stay we observed empty tables within the restaurants. It should be made clear to guests that they have to book as soon as they arrive otherwise they won’t get a table. We also requested a late check out, which I understand could not be facilitated however just as we were doing our final checks, making sure we had everthink when telephone rang at 12.07 to tell us we needed the room I feel this was a bit over the top we was only 7minutes late in leaving the room. On one of our days we visited the spa’s pool facilities at an expense of 10€ per person. We found the floor was wet and dirty. Neither the pool or the jacuzzi was heated as advertised and the jacuzzi jets didn’t stay on for more than a minute at a time. A far cry from luxury.
Stayed 6 nights in Oct 2019

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