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Mitsis Laguna Resort & Spa - All Inclusive

Photo gallery for Mitsis Laguna Resort & Spa - All Inclusive

Featured image
5 outdoor pools
Terrace/patio
Terrace/patio
View from Room

Overview of Mitsis Laguna Resort & Spa - All Inclusive

Mitsis Laguna Resort & Spa - All Inclusive

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Anissaras, Hersonissos, Crete Island

Explore the area

  • Popular LocationSarandaris Beach6 min drive
  • Popular LocationConvention Centre Creta Maris6 min drive
  • Popular LocationPort of Hersonissos6 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)18 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, 7 Nov - Fri, 31 Dec.

About this area

Hersonissos

Mitsis Laguna Resort & Spa - All Inclusive is located in Hersonissos. St. Paraskevi Church and Palace of Malia are local landmarks, and some of the area's activities can be experienced at Star Beach Water Park and Port of Hersonissos. Travelling with kids? Consider Aquaworld Aquarium and Acqua Plus Water Park. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Sarakino - 6 min drive
  • Sarandaris Beach - 6 min drive
  • Convention Centre Creta Maris - 6 min drive
  • Port of Hersonissos - 6 min drive
  • St. Paraskevi Church - 6 min drive

Restaurants

  • Main restaurant — 1 min walk
  • Italian restaurant — 1 min walk
  • Tritonas Restaurant - 5 min drive
  • Sirtaki - 5 min drive
  • Volkano - 5 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive

About this property

Mitsis Laguna Resort & Spa - All Inclusive

5-star beach property with a full-service spa
Guests at this beach resort will appreciate convenient on-site amenities such as a complimentary children's club and a children's pool. All 351 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include free minibar items and espresso makers, and guests will also find furnished balconies or patios and flat-screen TVs.
Mitsis Laguna Resort & Spa - All Inclusive offers 351 forms of air-conditioned accommodation with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Hersonissos property provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Kids' club

Supervised activities for children between 5 and 12 years old

Entertainment

On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
On-site PCR COVID-19 testing is available for a EUR 25 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Business centre
  • Conference space (4036 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Hot tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 1:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 November 2021 to 31 December 2021 (dates subject to change).
The property is closed between 7 November and 27 March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Property is also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 335 out of 515 reviews
5 - Excellent 65%
Rating 4 - Good. 142 out of 515 reviews
4 - Good 28%
Rating 3 - Okay. 21 out of 515 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 515 reviews
2 - Poor 3%
Rating 1 - Terrible. 3 out of 515 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-star service from a 5-star resort! Every member of the staff from the front desk to the restaurant team was as welcoming and as accomodating as can be! Even though the weather wasn't in our favor during our stay, the Mitsis Laguna offered amazing hospitality and a relaxing experience that made our trip worthwhile. The restaurant and bar staff treated everyone as VIPs regardless of how much traffic the dining hall was getting at any given time. We look forward to coming back again to the Mitsis Laguna as soon as possible!
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms and pools and restaurants were great, but the food was not 5 star quality. However, the cost can’t be beat for all inclusive meals and drinks.
Stayed 7 nights in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean.
Stayed 7 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is great, nice pools, the food was okey, some restaurant servers were rude I guess because they are short on stuff. Beach is rocky, take water shoes with you and snorkeling mask. We had also issue with ants, I found 2 nights in raw ants in the bed, but housekeeping keep spraying the room, so we didn’t see much by the end of our stay.
Stayed 5 nights in Jul 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Room was small, and the bed was uncomfortable. The privacy was mediocre as I could hear everything my neighbors said and did. The staff was very nice. And the location was convenient.
Stayed 3 nights in Jul 2021