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"I booked a small room for one night. I arrived half an hour early but wasn’t able to check in until the check in time of 2pm. Not sure if that’s because my room wasn’t ready or whether it’s strictly 2pm. Room 2 was clean and had everything I needed although I could hear the kitchen fans quite loudly until they went off around 10.30pm. It’s quite a labyrinth to get to rooms. Some clear signage pointing you in the right direction. There is some when you get near the rooms, but maybe some before then would be helpful. Onsite parking at £10 for 24 hours was good"

"Stayed last year and went back again this year. Grand building but very much in need of decorating and some repairs. Breakfast was excellent. Would definitely stay again."

"Had a lovely short break at The Imperial Hotel. It's a lovely old hotel, which is a little tired in places, but is otherwise well looked after. Room was spacious and had everything I needed - wifi worked perfectly, allowing me to get some work done. Could do with a new mattress in the room I was in and the pillows were too soft for me, but that is a personal preference. I found all the staff to be wonderful and friendly, and the service and food in the restaurant was excellent. The location is perfect and I would definitely recommend a sea-view room for the best experience - I had a room looking at the back so missed this, but there were no front rooms available when I booked. Car parking is plentiful and well priced - once parked I never moved until I left as I walked or got the train to get around. I would definitely stay here again!"

"Bedrooms were a great size breakfast was very good and hot, the staff were exceptional. the plus side was the lift down to street level , had a wonderful stay in Torquay."

"The location was good staff was very helpful"

"Great accessible room, with Sky TV. Room has been recarpeted which makes it look much better. Small table and chairs outside ground floor rooms which is great when good weather. Fridge, tea, coffee provided with 2 bottles of water which was much appreciated. Staff were great, very helpful and polite. I've given 5 stars but the 2 small down sides for is were 1) Bathroom was clean but has small bits of mould and paint coming off due to the moisture from the shower. 2) People in above rooms not respecting how noisy it would be below. PLEASE do not let this put you off as it was a lovely 2 night break."

"Adult only hotel .parking was ok .The room was clean but standard for the price . Had robes and slippers, bottle of water and tea making facilities. Bed was very comfortable. Staff were very polite throughout the hotel Higher management in the bar should be more active if mistakes are made and not wait for a complaint to be made. The spa was really lovely, but had just too many people and we had to sit on the floor with drinks , which wasn’t relaxing.Needs a bigger sitting area or even shelves to put drinks on . We tried the spa again early in the morning which was much better and quieter . Pool was a nice temperature Treatments were nice and staff were very friendly. Noisy floorboards above kind of spoils the relaxing music. For what we paid, everything was really expensive ."

"Good base"

"Beautiful location, very clean, great amenities"