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"Staff were very friendly and helpful. Complementary cookies given at reception desk on arrival. Hotel and rooms were very clean. Fridge, iron and ironing board were available in rooms. Within in a few minutes walking distance of Roman baths and shopping centre. Supermarket next door. Parking available for a charge. Restaurant within hotel with nice food. Good gym facilities. Highly recommend."

"Everything good. Staff very nice, friendly and welcoming. The room was lovely with a great view. Location of the hotel was great being only a short walk to the harbour side and all bars and restaurants. Would definitely stay again and highly recommend."

"Enjoyed our stay at the Gainsborough Bath Spa. The opportunity to "take the waters" in the morning was better than I expected."

"Nice staff. It has no parking but you would be able to find one close by. Clean and well stocked."

"Extremely professional and friendly staff, beautiful scenery however our bedroom had a spiders nest in the corner. Management did however resolve this issue and upgraded us which was lovely. Breakfast is delicious especially the strawberry jam definitely must try! "

"Reception staff very helpful when my vehicle was to tall to fit in the car park, they came up with a solution straight away without me having to find an alternative."

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"Fab luxurious hotel, quiet, clean, spacious and very close proximity to the Bristol Hippodrome and Bristol harbour side. Family friendly. "

"Excellent, luxurious stay. This huge hotel is a well-oiled machine and functions brilliantly. Breakfast was superb. Staff extremely helpful. Meal options are varied but pricey. Would stay again."