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"This was my 4th stay at this property. I would give it 5 stars, however in building 18, we could hear from the unit above every time they went to the bathroom, flushed the toilet, turned on the dishwasher or shower. This is the only unit where we have stayed that we had a noise issue. Also, this location has many buildings around and limited parking. Additionally, apparently a work station for the development is also in this area and we heard loud talking multiple times during “quiet hours”. We will definitely come back but will make a request to not be in this location. On the positive side, all the staff are wonderful. We love the pool and especially the baby pool for the grandkids. The restaurant is an added bonus to have on the property. The grounds are beautiful and well kept. The sunsets are just amazing from this location."

"Clean room. Helpful staff’s. Free breakfasts."

"Drinks and dinner in the bar were fabulous. The pool was clean, refreshing and with an ocean view "

"My room had baby cockroaches crawling around in the table I was working at under the TV. I loved the room because it was spacious and clean, other than those baby cockroaches. But the A/C was a little loud. I think it was on auto and so it would turn off and on and every time it would turn back on it kind of made a loud noise which woke me up a few times."

"We stayed 3 nights and the Royal Kona is close to shops and restaurants. The property is showing its age and some areas are under renovation. Staff were helpful and baggage and valet staff were working their tails off."

"Excellent value. The pool area is fantastic, the view is great depending on which room you get, the town nearby is lovely. "

"Common areas were attractive. Our room was small and basically windowless. Staff was nice. Bathroom was so small you had to zigzag to reach the sink. I think a large person would struggle to navigate it. Bed comfy but pillows really small. Great amenities - convenient store, laundry, drinks, games, white noise machine, recreational gear to borrow. Location was nice, right across from the bay. I think the room in the relaxation wing was just a bummer. And I suspect the pool wing is bad too because of noise and the ocean wing looks down on a parking lot as far as I could tell. Try to get a room in the pond wing - I think you’ll have a balcony there or at least a window. Those rooms are probably nice. The place has a bit of a hostel feel. Their heart is really in the right place with their philosophy and their commitment to sharing their profits with good causes. But I partly picked them because they were listed somewhere as one of top ten hotels in the state and I’m sort of surprised they made the list considering the room we stayed in. Also they say you can tell them if you think it was poor value and pay what you think your room is worth but I would absolutely not feel comfortable doing that."

"Parking was great! Staff was through the roof kind and accommodating. Little older place but very clean room."

"First thing I checked in and I had ocean front room and instead they gave me 2 floor room that the view was the first floor roof , I went to guest service and they did not help me at all , I had to request a manager to show them the view of the room I booked and the one they gave me , she then proceeded to help me and gave me the one I purchased, her name was Mailie , the beach in front of the hotel is used by locals and anyone , there is not exclusively like they show on pics here ,I fine to stay here but is way overpriced "