Mauna Kea Observatory

Upon arriving the desk clerk was a little short .I thought it was we were chevking in late. We were asked to pay 40.00 a night for parking self park or 45.00 a day valet parking.wow so for our stay of 13 days it was 480.00 The staff at the restaurant was short we had ants on our table and asked to sit elsewhere. When we were moved the staff was rude. Another couple sat at the same table only to be moved due to ants.the cleaning staff were great and the rooms were kept.While checking out The person on the desk was short.We asked to take care of our tab so we could just leave and not have to check out in the am with the crowd she acknowledged but went on to do other things we askef again and it seemed like we were bothering her .i think a class in customer service would be a good idea. John Herrera

Very nice view of the ocean and beautiful room. Thanks

Rooms were clean and premises well kempt; however, there is almost no shade for reprieve from the sun--only three old umbrella huts with a few lounge chairs under them--the drinks at the pool were expensive and not drinkable, the restaurant was slow and the service in the same was poor.