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"Room nice,clean. Staff very accommodating. AC unit from neighboring room was very noisey."

"The employees were wonderful! They recommended great sights and were always helpful!"

"Parking available"

"Great stay in Hilo"

"Staff were wonderful, friendly, helpful! Mahalo!"

"The resort is a beautiful property and we mostly had a pleasant stay. We stayed in the makai tower and shelled around 4-500$ per room. The rooms themselves don’t feel that worth, they are outdated and one can feel and see it. Everything’s functional though. The really annoying part is the longgg routes for people needing accessibility and mobility. People on the wheelchair have to take really long paths to reach somewhere otherwise their family members are left to lift wheelchairs and the person take stairs…we literally had to do it. For accessibility and mobility I’ll give this property 1/5. I feel self parking should be complimentary at such prices."

"Fantastic locatio, walkable to downtown Kona shops and restaurants. Great view and restaurant. Nice warm pool. Grounds and hallways, etc, were immaculate. Parking was across the street. Everyone was very pleasant. Rooms were large. The only reason why I didn't give a 5-star review is because our room smelled of mold. As a mold sensitive person, this was too much exposure for me over our 2 nights--likely due to carpeting and the humidity."

"There was a medium size cockroach inside the bathing tub and it was very stubborn to get rid of it. The front office lady blabbered something in her own accent was very hard to follow. Parking was a nightmare. You should know some gymnastics and know how to come out of the car after you parked in the tight spot. It's highly possible your car will get stuck and damaged. Good thing is it's nearer to the airport and restaurants. "

"The hotel is awesome beach lagoon pools and spa. The room was very spacious, loved everything food is pricy. "