Search Hotels by onefinestay in Hartley

"Great location close to historical monuments. Many wonderful dining options. Will stay here again when in London"

"Excellent location. Great customer service. Great choices for breakfast. "

"Rooms are small but what a very clean hotel and staff were great and thank u for the free cup of coffee the day i checked out"

"Great location . Good hotel . Breakfast can be better . Staff exceptionally nice especially the girl at reception Hea. Would definitely return "

"Excellent staff and location. "

"Just wanted a ckean, comfortable place to sleep while visiting Londons sights and a show. This is exactly what I got!"

"Good"

"Excellent property for a family visit to London ! Great location , very close to train station (which is very important) , nice & friendly staff ! Highly recommend! "

"Everything was great until check out when I was presented with a daily “service charge” on my bill, a different amount every day ranging from 7-20 pounds. I asked the man at reception what was the reason for this, he said it was an optional service charge like the ones added on for a tip at a restaurant. That is so deceitful and I have never encountered it at a hotel. Why would the charge be different for each day? The employee seemed to feign surprise and confusion that the charge was added multiple times, trying to tell me it was only 2 extra charges when we were staring at the screen with 6 charges. He said he would take them off and did not protest so that’s fine but the fact that they try to add this mysterious charge really clouds my view of this otherwise amazing hotel. It was clean, comfortable, beautiful, had great amenities and a great location. But pay attention to the service charges. We always leave tips in the room, if you want to charge an extra fee add it to the room price and people can decided at booking if they want to pay the price you want to get. "