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Reviews of Hotel Harvest Hakone Koushien

4.5 out of 5
Hotel Harvest Hakone Koushien
817-253 Sengokuhara, Hakone, Kanagawa-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 40 reviews" "
Rating 8 - Good. 15 out of 40 reviews" "
Rating 6 - Okay. 2 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 0 out of 40 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
我們住日式榻榻米房。沒有人幫我們開床。要我們打電話叫他上來。但只派一個人來。我們是四人一房，最後我們都要幫手。
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities not adequate and staff don’t know much on hotel policy
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be great if the staffs can speak /communicate in English.
Stayed 1 night in Dec 2017

8/10 Good

Leo, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
What a view
Hakone alone have a great view so anywhere in the hotel have a great view, so no complaints here.
Stayed 2 nights in Nov 2017

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel
Wonderful, luxurious hotel near some great museums. Staff speaks little English so may be a problem. We managed however to get around by bus, even though this hotel is pretty isolated.
Stayed 1 night in Nov 2017

10/10 Excellent

J, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and amenities in a beautiful area. Staff speaks minimal English, but was still very accommodating. Would suggest renting a car for Hakone, as it's a bit tedious to take the bus everywhere, even if it's easy and nearby.
Stayed 1 night in May 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing and 2 Day Stay
The room was very large and comfortable as well as a large bathroom which was well stocked with toiletries and a special spa kit with lotion and cleansing oils. The dining room was lovely and we had a wonderful buffet dinner, with lots of choice and a delicious breakfast the next morning. Both meals offered both Japanese and Western selections. We very much enjoyed the onsite onsen. The hotel seemed to cater mostly to a Japanese clientele and the front desk staff English was somewhat limited, but it wasn't a problem as they were extremely helpful and gracious.

8/10 Good

WING SUM

Liked: Cleanliness, property conditions & facilities, room comfort
Onsen hotel with big and new room
Room is very big and breakfast is nice. The hotel are quite new including lobby, room, onsen and restaurant, and free massage chair in the lounge facing a very good mountain view of hakone. Bad thing is you have to set your bed on tatami, which is normally set by staff in other Onsen hotel. And there is lack of restaurant and convenience store near hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant mountain retreat
The hotel took some time to reach -- about 45 minutes by bus from the Odawara rail station, but I noticed after leaving there's also a direct bus to Tokyo that has a stop not far from it. So from Tokyo the direct bus would be a better option. The hotel has the atmosphere of a beautiful peaceful sanctuary in the mountains. My room was Japanese style and was incredibly spacious and beautifully designed with a view of the garden and mountains beyond, large bath area, and comfortable new-looking futons. The spa area on the sixth floor has a wonderful pool (quite warm water which I liked) that is large enough for exercise swimming and only on the second day were other people there, but still not too crowded. The onsen section was great, with several indoor and an outdoor bath. I didn't eat at the hotel, choosing to have dinner at the Indian restaurant across the street (lovely patio but a bit expensive), and there's a grocery store about a 6 minute walk down the road. My only complaint was that throughout the hotel, spa area, and hallways to rooms there was music that was like jewelry box tunes -- the tinny sounds to me are quite grating, and I could hear the music from my room, so I asked staff to turn it down in the hallway and they did. Aside from that, a nearly perfect stay.

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vicki, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Hakone
Place was difficult to find but once I did this place excels at five star service. I could have done without the disruptive guest ringing my doorbell at 2 am.

8/10 Good

Sandy, France

Liked: Cleanliness
Disliked: Staff & service
A very Japanese Hotel
This hotel is beautifully landscaped but in a quiet location with no restaurants or shops around. We were not allowed to check in until exactly 3pm despite the room being ready. The bedroom was clean and very large but more suitable to Japanese visitors than westerners. The reception staff spoke very little English and in the lounge you had to pay for a coffee from vending machines. The rules and regulations were very detailed and an amazing list of dos and donts. All felt very sterile. The breakfast was plentiful but very Japanese. Difficult to find a cup of tea.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
I stayed at about 7 hotels in my short stay here, by far, the best onsens, views, and constable Japanese style rooms!

10/10 Excellent

MAKI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

ロアロア, 日本

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
会員制クラブだけある内容素晴らしい、
Stayed 1 night in Nov 2020

10/10 Excellent

QIAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごいお洒落で、施設も充実していた。おすすめです！
Stayed 1 night in Nov 2020

10/10 Excellent

ZILI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marjo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラリック美術館、星の王子さまミュージアム、すすき野原などの観光施設や名所が歩いて行ける範囲に多数あります。とても落ち着いた静かなロケーションです。ホテルも寛げる雰囲気で居心地がよいです。
Stayed 1 night in Oct 2018

10/10 Excellent

Sarah, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
めちゃリラックスできる素敵なホテル！送迎バスの予約対応も迅速でした。ビュッフェがおいしくて最高〜〜！友達みんなに勧めたいです！
Stayed 1 night in Sep 2018

10/10 Excellent

Mei Fung Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的一次住宿經驗
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周りに飲食店がなく、晩御飯と朝ごはんはホテル内のお店で食べましたがとてもおいしかったです。夜ブッフェが大人約6000円、朝ブッフェが大人約2000円ですが、大満足です
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
総合的には満足
施設は綺麗で、お部屋も広々としていて快適でした。屋内プールも貸切状態で思う存分泳ぐことができました。 強羅駅から離れているため、送迎バスを利用したのですが、便がとても少なく予約制のため、チェックアウト前後の便に乗ることは不可能でした。待っていると2時間ほど足止めを食らうので、市営のバスで移動しました。 夕食はビュッフェを利用したのですが、時間が決められているにもかかわらず、時間通りに行くと食事がほとんどなく、とても寂しいビュッフェでした。何度も追加はしている様子はありましたが、１つ１つのメニューの量が少ないため、あっという間になくなってしまうイメージでした。 価格も含め、総合的には満足です。
Stayed 1 night in Jan 2018

10/10 Excellent

Chia-Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it would stay again
Big room. Good view. Good onsen. Delicious buffet breakfast.
Stayed 1 night in Dec 2017

8/10 Good

クッキー, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな落ち着いたホテル
基本会員制ホテルなので落ち着いていて、客層もサービス良く優雅な１日を過ごせました。まずホテルの入り口初めての人は一瞬どこから入るの？と言う感じのホテルにしては、小さめの入り口でもそこから一歩足を踏み入れると異空間なゴージャスな、雰囲気を味わえるとても満足できるホテルです。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good ! I'll go again.
Stayed 1 night in Nov 2017

8/10 Good

Love223, 横浜

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉が素敵です
温泉が比較的広く種類も多くあり素敵です。 また、風呂ががりのラウンジにはマッサージ機が3台あり無料で利用できます。 客室の割に静かでのんびり過ごせます。
Stayed 1 night in Nov 2017

8/10 Good

H.N.P.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voor liefhebbers van een beetje comfort
Voortreffelijk hotel, comfortabel met on-Japans grote kamers en zeer rustig gelegen. Ligging is prima geschikt voor het verkennen van Hakone Nationaal Park. Enig minpuntje is het af en toe wegvallen van wifi op de kamer, maar in de [grote] lounge werkt alles prima.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
フロントの説明が分かりにくかった。 全体的に金額の割には大した事はないと言う印象だった。 ディナーも高い上に予約制となっているが、付近にも店は少ない。
Stayed 2 nights in Sep 2017

10/10 Excellent

Louie.B, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境一流！酒店舒適！
酒店風景一流，設施多樣，房間够大舒適，早餐豐富，但一定要自駕遊才可入住，因為開車到御殿場outlet很近，來回自需30分鐘，最重要係價錢合理！
Stayed 1 night in Jul 2017

10/10 Excellent

Yoshiki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
温泉もロケーションも 素敵なホテルです❣️
この度は 大変リラックスさせていただいて 後半の予定も難なくこなせました✨感謝です♪( ´▽｀)
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness
レイトチェックインに最適
清潔感のあるホテルで、レイトチェックインも可能なため、仕事後に箱根インするスケジュールには、ちょうど良い施設でした。お風呂も遅くまで入れるうえに、ほぼ貸切状態で、たいへんのんびり過ごせました。
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stort rom, 10 min til bus stasjon og 1 timer til odawara stasjon med bus

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
静かで快適
部屋も広く夜には星が小さなベランダから見れました。コンビニは片道10分以内になりそこまで不便に思えない。ただ、温泉料も込みならなお良し。

8/10 Good

Americo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale o que cobra
Vale o que cobra

8/10 Good

koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段なりのホテル
露天からの景色は普通ですが、温泉は楽しめました。夜と朝で男湯と女湯が変わるところも良かった。フロント、お風呂の清掃に関わる人などの対応は良かったですが、朝食会場で働くスタッフにはさらなる教育が必要かと。通路の真ん中に立ちっぱなしだし、感じも良くないし。。。朝食の味が普通なら、せめて対応だけでも良くして欲しい。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好棒！
度假的首選。

10/10 Excellent

Wai Lee Wylie

Liked: Cleanliness, property conditions & facilities, room comfort