Public bath
Check availability

Reviews of Hoshino Resorts KAI Sengokuhara

4 out of 5
Hoshino Resorts KAI Sengokuhara
817-359 Sengokuhara, Ashigarashimogun, Hakone, Kanagawa

Reviews

9.8

Exceptional

Rating 10 - Excellent. 39 out of 43 reviews" "
Rating 8 - Good. 3 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yu kai

Liked: Cleanliness, staff & service, room comfort
I would stay here again! So quiet! Good food!
Stayed 2 nights in Oct 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to rest and relax.
Stayed 2 nights in Oct 2023

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ecellent! Would highly recommend!
Stayed 3 nights in Oct 2023

10/10 Excellent

Jinwook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Carminia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and easy to get around. It was hard to find at first. Staff was so nice.
Stayed 1 night in Oct 2023

10/10 Excellent

zhong

Liked: Cleanliness, staff & service, property conditions & facilities
Good trips
Stayed 1 night in Sep 2023

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Laila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is even more beautiful in person. No pictures could ever do justice to it. The staff are so kind, timely, professional and thoughtful. The dining experience was outstanding. I had just broken my leg and they assisted me with a wheelchair, extra pillows, ice and even helped me call the hospital because I don't speak Japanese. Overall an oustanding experience and I recommend this ryokan to anyone staying in the area!
Stayed 1 night in Aug 2023

8/10 Good

Sayuri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything!
Stayed 1 night in Jun 2023

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and surrounding areas. Slightly out of the way though so to explore the area I would recommend renting a car because taxis can become booked out.
Stayed 1 night in May 2023

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! The food was outstanding! Perfection!
Stayed 2 nights in Apr 2023

10/10 Excellent

Boramee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joleen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is exceptional. We absolutely loved staying here and wish we were here longer. The property and staff were amazing. Food amazing. Amenities amazing. Transportation is convenient to the bus lines which is easy within Hakone itself. We opted for taxi from Odawara station to the hotel. Saved us soooo much energy and chaos trying to get on and off the bus with luggage. I want to head back here again with our family. So so so so so amazing
Stayed 2 nights in Mar 2023

10/10 Excellent

Carmen Ka Man

Stayed 1 night in Mar 2023

10/10 Excellent

Rahul

Stayed 2 nights in Feb 2023

10/10 Excellent

Albo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very helpful staff. Decent onsen place which you can enjoy relaxation to the max.

10/10 Excellent

Kong

Stayed 1 night in Nov 2022

10/10 Excellent

Ling

Stayed 1 night in Nov 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a very beautiful and peaceful experience. Worth every penny. Highly recommend!
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale Ryokan Experience
Upscale ryokan experience that was impeccable from the get-go. Amenities and room were extremely cosy. Half-board meals especially dinner was of top quality Kaiseki standard. Only let-down was that the each bed only came prepped with one pillow that was too flat and thin for a quality night’s rest.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All rooms had a private onsen and balcony with beautiful views of the Japanese mountainside.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Ying Woon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is very peaceful and it is good
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

xiangyue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 starts
highly recommend！ worth its price. will be back in the future
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine and clean
Excellent facilities and pristine room and private onsen. It’s peaceful and away from the hustle and bustle. Only minor thing is it’s a new ryokan in the area so the service is still ramping up. Otherwise, loved our stay!
Stayed 3 nights in Dec 2019

10/10 Excellent

Ka Wai Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Located at an beautiful and quiet area of Hakone, great food and amazing services. Definitely worth 5 stars and a 10.0 rating.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, amazing food and the most welcoming and attentive staff !! 👍
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Leung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間都很大，很整潔，房間的溫泉也很舒服，職員們都很友善和樂意幫忙。晚餐和早餐都很豐富美味。
Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaowei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 2 nights in Dec 2023

6/10 Okay

chun pong

Stayed 2 nights in Aug 2023

10/10 Excellent

georgina, SAN PEDRO TLAQUEPAQUE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location and sight
Stayed 2 nights in Jul 2023

10/10 Excellent

Ka Hing

Stayed 1 night in Mar 2023

10/10 Excellent

HYUNSOO

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

DWong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nicely appointed. very good food. Close to Tokyo so quite accessible. interesting activities in Hakone area
Stayed 2 nights in Jan 2020

10/10 Excellent

Chialin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務很親切，餐點也很美味，第二日行程母親突然腳痛無法行走，還提供了輪椅代步，從業人員讓人覺得很溫馨。
Stayed 2 nights in Sep 2019