Outdoor pool, open 10:00 AM to 6:30 PM, pool loungers
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Reviews of Bull Astoria

3 out of 5
Bull Astoria
Fernando Guanarteme, 54, Las Palmas de Gran Canaria, Gran Canaria

Reviews

7.4

Good

Rating 10 - Excellent. 46 out of 281 reviews" "
Rating 8 - Good. 138 out of 281 reviews" "
Rating 6 - Okay. 72 out of 281 reviews" "
Rating 4 - Poor. 16 out of 281 reviews" "
Rating 2 - Terrible. 9 out of 281 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service
Great breakfast! Room had plumbing drain issues, otherwise fine.
Stayed 4 nights in Oct 2023

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
2 nights of hell
2 night stay both nights terrible. First night given “last room in hotel”, which had a broken drain and spent the night with sickening sewage smell. I did not complain and was given another room. The room was fine but at 3:30am a tapping noise from aircon or pipes started and no sleep. I had to leave noisy room after 2 hours and sit in reception from 5:00am. 2 nights of hell. Location good and nice gym and pool on the roof. Breakfast dreadful. Reception staff unhelpful.
Stayed 2 nights in Jan 2023

8/10 Good

teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

2/10 Terrible

Susan

Stayed 3 nights in Jun 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as ever
As ever, The Bull Astoria gave the value reflected in the very competitive prices. This hotel offers grest value. The staff work tirelessly to make your stay wonderful.
Stayed 3 nights in Mar 2022

8/10 Good

Colm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice stay.super close to the beach and city.wipl be back
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
OK
Had to fix the curtains that were of the rail to get it dark. Didn't get a late check out and had to leave at 11 after getting very little sleep
Stayed 1 night in Nov 2021

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great buffet breakfast Lovely cosy bar on the roof Excellent value for money
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The terrasse and the situation next to the beach and the city center
Stayed 1 night in Jun 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, swimming pool open from 10am to 6pm in winter. Decent choice for breakfast. The hotel has reduced single use plastic a lot since I stayed last year. For example you slice butter off a huge block rather than take a tiny plastic container. I am very impressed.
Stayed 9 nights in Jan 2020

8/10 Good

Thura S.

Liked: Cleanliness
one night in Las Palmas Dec 25th, 2019
- very nice for a 3 star hotel - the skirtings of the wall are not as clean as the rest, therefore 4 stars "only" - the interior is nice but dated, therefore 4 stars "only" - the location is nice, but a little loud, if you open a window, therefore 4 stars "only" - sleeping comfort is amazing, enough space for 3 people in one room - WLAN is great - selection of breakfast was impressive - we would recommend it to our friends
Stayed 1 night in Dec 2019

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Avoid if you’re looking for modern well kept rooms
Rude gentleman at front of desk. Had to ask directions for parking and got a very vague response. Luckily I knew the area reasonably well or I’d still be driving in circles. Room very dated! Foyer looked best part of hotel. Location was what I expected
Stayed 1 night in Dec 2019

8/10 Good

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location. 3 min walk to the beach. Small pool on terrace along with a bar, gym, sauna.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location but a bit dated. No fridge or kettle in the room and no water was provided.
Stayed 5 nights in Sep 2019

8/10 Good

Alaa elden

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Mohamed

Stayed 6 nights in Aug 2019

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean, nice hote
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I will stay there again next year
Stayed 7 nights in Jan 2019

8/10 Good

Garth

Liked: Cleanliness, room comfort
Old but good.
The hotel, all though a bit old, is clean and in a good location. Most staff were firendly. Breakfast could use a little shakeup, as it gets tiring eating the same things 7 days in a row.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
One of the worst hotels I've ever stayed in. The room was very uncomfortable and the beds are horrific. The food in the hotel is, generally, awful. Dinner is especially terrible with poor service. Hotel staff are also quite strange in their manner and interactions with customers.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Food was ok.Servuce is ok.Not much room amenities-kettle,coffee,tea;I prefer a gand shower than a permanent head shower;Hotel was near enough to the beach(good);
Stayed 4 nights in Nov 2018

8/10 Good

Sonia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the beach, bar prices are very cheap, staff were very good, could of done with more staff at breakfast time, tasty food.
Stayed 3 nights in Nov 2018

8/10 Good

RICHARD, LEEDS

Liked: Cleanliness, staff & service
Hotel in need of some investment, however friendly helpful staff providing a good service
Stayed 7 nights in Oct 2018

10/10 Excellent

Radu-Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice on a budget. Book with confidence!
Stayed here for 9 nights with full board. Best decision taken! Vast variety of good and tasteful food everyday, kind hotel staff, clean and cozy rooms, average internet connection, roof top bar and lounge is super! There is also a game room, a gym, a pool and a sauna. The hotel is also located at 100 metres from the beach, there are also a lot of bars and restaurants nearby and there is a safe underground public parking not so far from its location. Totally recommend it! Book with confidence!
Stayed 9 nights in Jul 2018

8/10 Good

Paul, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Room decor a bit dated but overall good for the price. Handy for excellent beach.
Stayed 3 nights in Mar 2018

6/10 Okay

Olena, London

Liked: Staff & service
Disliked: Cleanliness, room comfort
Great location, close to the beach
The hotel is of old Spanish style, with great location. Decent breakfast, with a lot of choices. Rooms are okay, however, we only had 2 plugs in a room of 3, which we found annoying. Cleaning was alright, however, there was always a lack of towels. Overall, not too bad, worth the money
Stayed 4 nights in Mar 2018

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

6/10 Okay

Marjory, devon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location
Hotel is in a convenient location rekatively close to everything Lad Palmas and surrounding area has to offer. The room was reasonable but the bed unfortunately uncomfortable. We were on half board package and the breakfast was pretty good but dinner, whilst OK, was certainly not imaginative ion inspiring and seemed fairly basic. Wine prices were reasonable.
Stayed 2 nights in Jan 2018
Response from Hotel Astoria on 5 Feb 2018
Thank you very much for choosing us. Thanks to your opinion, it helps us to improve.

6/10 Okay

Julie

Liked: Room comfort
No fridge, kettle & noisy
No kettle and no fridge and 503 room was opposite lift also 5th floor had the bar so very busy, so it was very noisy. I suppose it would be ok for those who use a bar and drink alcohol. Lifts very slow. Food was so so.
Stayed 6 nights in Jan 2018
Response from Hotel Astoria on 23 Jan 2018
Thank you very much for your comments. Those make us improve,, Best Regards

6/10 Okay

Miss E L Halliday

Liked: Cleanliness, staff & service
Great location - hotel could do with a revamp
I wouldn't class Hotel Astoria as a 3 star establishment. As soon as you enter the hotel you can see that it needs a spruce up as it is rather dated. On the other hand, the welcome I received from the reception was indeed 5 star. He was friendly, helpful and kind as were the other members of staff I had the pleasure of meeting. My room was really dark and drab but clean which is the main thing as I wasn't planning on spending my time in my room. What brought the room (and entire stay) down was how paper thin the walls were. I could hear every time my neighbour used the bathroom. On 2 evenings I could hear them snoring through the walls and one morning instead of been awoken by my alarm, instead it was a banging from the floor above. What I missed in the form of a balcony was rectified by the rooftop area - which had plenty of seating and sun beds. The location of the hotel is great, less than 5 minutes and you're on the Playa which has so many places to eat and drink, I didn't eat dinner in the hotel but had the breakfast which was okay.
Stayed 4 nights in Nov 2017

10/10 Excellent

Brenda C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very convenience location, just to let you know if you need to change money to EUR just have it ready in advance because they don’t exchange money at he hotel and they don’t know Any other place to do it. They asume all their customers are Europeans
Stayed 4 nights in Oct 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service
Decent hotel in a rough location
I regularly stay in The Astoria and it's a good, budget hotel with a decent breakfast buffet. The surrounding area has never been particularly salubrious (there is what appears to be a migrant's hostel opposite), however it is now becoming very 'rough'. I saw women openly soliciting right outside the hotel and drug addicts passed out on the pavement to the side of the hotel. It's not a problem for me staying there alone, however I think it's not really suitable for families.
Stayed 4 nights in Sep 2017

6/10 Okay

Verified traveller

Hotel is conveniently located in Las Palmas but needs upgrading. More information on local travel, tours and entertainment at reception helpful. Tea/ coffee maker and minibar should be included in rooms. Good for a short stay.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Close to beach, cafes, restaurants. Good spot for runners.
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Travelling with a 6 month old and was hassle free although didnt get opportunity to see all the facilities available. Half board was good with varying choices.

4/10 Poor

Märten

Disliked: Property conditions & facilities, room comfort
A worn down in bad shape hotel. The pictures during the booking did not match reality.

6/10 Okay

Aleksandra

Quite nice, but could be better
The room was not very exclusive, but quite clean. The room service cleaned it every day. Hotel is located close to the beach and highway. 20 minutes to the airport. There's no parking space in front of the hotel, it was hard to park. Breakfast was ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
Average hotel
A very tired hotel in an unpleasant area. The beds are hard and so are the pillows. The shower is completely inadequate. There is a nice bar on the 5th floor where the drinks are very cheap.

8/10 Good

STEPHEN, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just returned from an enjoyable week at the Astoria.The hotel is very close to beach and is also convenient for shopping .It has to be said its not in the wealthiest part of town but that did not worry us.Hotel fascilities were good and the hotel cleanliness was first class.We had breakfast included which was a good selection although hot options tended to be luke warm overall it was ok.would definitely stay again.

10/10 Excellent

Daire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Not Provided, Manchester

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Astoria
Original room was small, dark and old fashioned. Paid extra for an upgrade to an executive room. Room was fantasic but the noise from the surrounding streets was constant. The gym equipment was old and outdated. The suna was small and broke down on several occasions. The breakfast wasnt great. On the up side all the staff were nice and very helpful.

8/10 Good

Caress Jane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Hotel was really gorgeous and comfortable. Cool rooftop pool and view too!

10/10 Excellent

Russel, Kolkata, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Satisfying Experience
I stayed for 5 nights at Hotel Astoria, and it was a nice experience for me. Stayed alone for a conference visit. The price I got from Expedia was very competitive, as I found out later from fellow attendees and their accommodation costs. You can take a cab to the Hotel from the Airport and it'll cost you 31 euros or so. Alternatively, you can take the bus from Airport, but you will have to change buses once at San Telmo. The rooms were comfy with good air-conditioning. The bathrooms were neat. Shower-space was pretty small, but wasn't a problem for me. No refrigerator or tea-making facilities, so you have to keep that in mind. Water, you can buy from the 5th Floor Bar. Staff at reception counter were friendly and informative. Breakfast was included but I had dinner & lunch once by paying 10 Euros each time at the reception. The food was good, there were choices. The Dining Hall is at the basement, and you can take the elevator to it. The beach is about a minute's walk away. From the top you have a view of the surroundings. The housekeeping staff do a good job, and the rest also cater to your needs. Most of the staff understand broken English, but it helps if you know the Spanish for FAQs. There were no hidden payments or extra charges except for the extra meals which I paid on-the-spot. Had a lovely experience and will surely go back there if I have a chance. Kudos!