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"Great location, great room, really made our stay special."

"Lovely clean room, very spacious. Used the self check in system which worked so well, no complaints overall. "

"We picked this hotel for one night in York as it has secure parking on the premises (20$) and it is a very short walk into old town york. This was all as expected but i found that the hotel was tired looking. The mistake we made was taking the half board. There are so many nicer restaurants nearby that were enticing and the hotel's dining room lacked ambiance and the foid was very plain. Our room however was very comfortable and we were happy that we had upgraded to a river view."

"The beautiful old Hotel is in a great position, right next to the station and close to city centre. The staff are all lovely and very helpful."

"Staff were so helpful - any request was not a problem at all - to check in early, to leave my bags, to access my bags and put them back. When I first arrived, I paused while I figured out where my room was and a member of staff instantly noticed and showed me the right way. Room was very nice, had everything I needed such as an iron and separate shampoo and conditioner. Exceptionally good value for money, definitely recommend!"

"Clean room and bathroom. Renovated. Nice breakfast. Didn’t have wash cloth in the hotel. There is a construction across the street so a little noisy in the morning."

"Nice clean hotel. Shame it's not always competitive on price as I would use it more "

"great location, clean, nice vibe in the lobby & restaurant "

"Although I had apparently booked a standard room it was presented in a very high specification and was more spacious than its m2 rating would suggest. Staff were polished and highly professional at all levels. I knew the breakfast was highly rated but that was exceeded and the venue inspiring."