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Reviews of Goethe Business Hotel by Trip Inn

Goethe Business Hotel by Trip Inn
Schmidtstr. 55, Frankfurt, HE

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 118 reviews" "
Rating 8 - Good. 52 out of 118 reviews" "
Rating 6 - Okay. 23 out of 118 reviews" "
Rating 4 - Poor. 9 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Oluwasegun

Travelled with group
Liked: Staff & service
Below expectation
Stayed 3 nights in May 2023

8/10 Good

Theresa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was no kettle, no coffee in the room. I told staff member but still no1 brought it. Also, his customer service was very poor
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Parking lot near hotel but not free. About 6 blocks to public transportation and restaurants. Excellent breakfast. Rooms separate from main desk. Elec kettle bot available.
Stayed 1 night in Oct 2019

6/10 Okay

Fazal

Liked: Cleanliness
Yeah it's okay.
Its decent. Not over the top fancy. But not a dump either. Its decent.
Stayed 1 night in Dec 2018

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem of a Hotel
The Goethe Business hotel is co-located with the Goethe Hotel and the Goethe Conference Center Hotel. All the facilities are in a quiet light industrial area. Neighbors include a Maserati and Ferrari dealerships plus one or two other European branded vehicles. Although the hotel is very near a rail line we didn't hear any noise during our stay. The buildings appear to be recently refurbished and nicely painted. Limited parking in two areas adjacent to the hotel buildings. It appeared several rooms had direct access from the outside - no interior hallways. The entire grounds were spotless and well maintained as well as inside the buildings! Check-in was swift and efficient. Elevators are available for upper floors. The room was very nicely decorated, cosy and comfortable but not extremely large - sufficient! The bathroom was immaculate and a very good size. The bed, the pillows and the duvet were comfortable. The morning breakfast was very nice and the buffet area was compact but had all the necessary items for a good breakfast. The Dining area was large and accommodating. Scrambled Eggs, and two different types of sausage were hot and very tasty. Our only disappointment was the Restaurant wasn't open on Sunday evening. We believe it was closed due to low customer use. We will definitely will use this hotel again when in Frankfurt.
Stayed 1 night in Oct 2018

4/10 Poor

E, Orlando

Liked: Cleanliness, staff & service
Disliked: Room comfort
AC was not working. The AC unit was there but it was stuck at 30 Celsius all night. The guy at the counter said the AC was broken in the whole hotel but that would have been nice to know considering the website states there is AC and he didn’t give a disclaimer at check in. No apologies, no resolutions were given, nothing. Sad.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Hafiz

Liked: Cleanliness, property conditions & facilities, room comfort
Goethe business hotel
Comfy beds and clean but rooms are small and no tea and coffee maker also hotel is outskirts of main city centre so if your driving it ok with parking available

8/10 Good

Greg, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Have stayed here before with no issues this time there was confusion as i had paid for the stay but the say i had not paid for the whole stay after 15 min they found the mistake was on the side and was sorted out so that was fine but on the booking site it says tea and coffee in room this was not there also King Bed does not mean large bed just single size
Stayed 1 night in Dec 2017

10/10 Excellent

Greg, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Happy
I have stayed here last year and again this and once again very happy The staff are great quick check in The room is a good size with all you need in it bed was good Breakfast which was included was great The hotel is a 10 min tram ride to city and station and theres not to much in the area of the hotel but great value for money
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good place
Very modern hotel with efficient space. The beds were comfortable and we had what we needed. Unfortunately the way they do their laundry there was someone's else's hair on our comforter and bed, but they were still clean. The buffet breakfast has a good assortment and was tasty.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Good for one night
It was good for one night. The beds are extremely firm and small. The bathroom was nice. Front staff was extremely friendly and helpful

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, new and comfortable rooms
Very nice hotel! The building we stayed at was brand new! Everything was new and clean. Very nice and comfortable bed. The breakfast was fantastic. The receptionist was very nice and friendly. The check out time was at 12 noon, but since we had arrived at 4 am, we asked for a couple of hours of extension which he gladly accepted. Overall, we had a wonderful stay at this hotel.

10/10 Excellent

Darryl, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
If you're someone looking for a short stay, have a car, this is an excellent choice. The rooms are great with great rates, the location isn't that far off if you are driving, and the breakfast is just awesome!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful. Good experience. Price was good. Room is clean. Internet reliable.

8/10 Good

william, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget frankfurt
Good hotel,excellent value bit fat from town though if just sightseeing Transport link good,about 600yds away In an industrial area near several car dealerships,handy if picking up your Ferrari !

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with good value for money
Nice comfortable room for our family of 4. Good complimentary breakfast. The location is not ideal but the tram is 6 minutes walk. Staff is friendly. Free wifi is available in room. Good value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with modern rooms close to the Messe
I stayed in the business hotel side and the rooms, although small, were clean and modern and sufficient for me. There're not a lot of bells and whistles but then again, this is not a Four Seasons. I felt the hotel offers very good value for the dollar for being so close to the Messe Frankfurt with ample bus, taxi and Uber service close by. The Internet Wifi was excellent here too - always very important for business travellers.

10/10 Excellent

Ami, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like-brand new!
Pleasantly surprised at how roomie, clean and new the hotel room was! Great value for a room for our family of four. We even had a mini kitchen supplied with utensils! The breakfast was also included which was a great plus. We will definitely recommend this hotel to our friends and family!

10/10 Excellent

alex, minsk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very nice and clean, friendly stuff and not so far from the centre

10/10 Excellent

ami, canberra, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent room for 3!
Very comfortable and spacious room for the three of us to stay with great facilities

8/10 Good

Jim, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
The Hotel was still under construction during my visit but the rooms were clean and comfortable. The location is a bit out of the way if you're hanging out in the downtown area for music and food so be prepared for taxi ride.

8/10 Good

Anita

Stayed 2 nights in Apr 2024

10/10 Excellent

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alles ok
Stayed 1 night in Sep 2023

6/10 Okay

Katrin

Liked: Staff & service
Disliked: Cleanliness
Really bad smell in the room and the carpet was dirty and I found an empty bottle next to the bed. Otherwise it was clean though. Big plus for air conditioning in the room!
Stayed 1 night in Aug 2023

10/10 Excellent

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut
War gut bin da öfter
Stayed 1 night in May 2023

10/10 Excellent

Maik

Stayed 2 nights in Dec 2022

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sehr nett. Waren mit allem zufrieden. Daumen hoch
Stayed 1 night in Oct 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Melounda, Berlin

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Wer gerne in einem Industriegebiet wohnt, ist hier richtig aufgehoben. Alle Anderen sollten sich das nicht antun.
Stayed 3 nights in Dec 2019

8/10 Good

Ayhan

Liked: Cleanliness, staff & service
Alle top
Preis leistung ist vollkommen in Ordnung. Nettes personal
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Michael

Business traveller
Disliked: Cleanliness
Stayed 1 night in Sep 2019

8/10 Good

Libor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Jonas

Liked: Staff & service, property conditions & facilities
Akzeptables Hotel, scheinbar hauptsächlich von Monteuren gebucht, hellhörig und unterdurchschnittliches Frühstück.
Stayed 4 nights in Mar 2019

8/10 Good

Nader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wie immer Sehr zufrieden
Sehr ruhiges Zimmer; sehr gutes Frühstück!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal sehr freundlich
Stayed 1 night in Nov 2018

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren zufrieden
Preis Leistung sehr gut. Modernes, neuwertiges Hotel. Frühstück war im Preis von 64.00 € inklusiv und sehr gut.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Walter

Disliked: Cleanliness
Kort verblijf in Goethe Business Hotel
Reden van verblijf: Wij verbleven één nacht in het hotel als tussenpauze voor de reis naar huis. Negatief: De omgeving van het hotel voelt niet prettig aan. De kamer was niet schoon/netjes. In zowel de kamer als de badkamer was veel stof te zien. In de kamer zaten vlekken op de muur en in de badkamer kwamen wij haren tegen van de vorige gasten. Voor parkeren werd 10 euro extra in rekening gebracht. Het ontbijt vonden wij niet lekker, het ontbijtbuffet voelde ook wat klein aan voor de hoeveelheid gasten. Positief: De kamer beschikte over airco. WiFi was inbegrepen in de prijs en werkte goed. De auto konden wij parkeren op een binnenplaats van het hotel gebouw en dit parkeerterrein werd met camera's bewaakt. De avond van aankomst hebben wij in het restaurant van het hotel gegeten. Het eten in het restaurant was goed en het bedienende personeel was vriendelijk.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Johannes

Disliked: Staff & service
Leider bin ich sehr enttäuscht von diesem Hotel
Leider bin ich sehr enttäuscht von diesem Hotel bzw. vom Personal und dessen Art mit Kundenanliegen umzugehen. Ich habe über Hotels.com ein Zimmer auf meinen Namen reserviert, welches jedoch von meinem Kollegen genutzt werden sollte. Als mein Kollege beim Check-in meinen Namen nannte (und zusätzlich auch die Reservierungsnummer vorzeigte), war die Reservierung nicht aufzufinden, worauf der Rezeptionsmitarbeiter ihm ein anderes Zimmer zu den gleichen Konditionen anbot. Dadurch wurde meine Reservierung zu einer „No Show“. Nun wurden mir die „No Show“-Gebühren berechnet und zusätzlich der Zimmerpreis von meinem Kollegen Vorort bezahlt. Die Situation im Nachhinein zu klären war unmöglich. Das Hotelpersonal spricht gutes, für sich wiederholende Abläufe völlig ausreichendes Deutsch, jedoch überstieg mein Anliegen deren Sprachkenntnisse. Nach mehrfachen Anrufen und Telefongesprächen mit verschiedenen Hotelmitarbeitern konnte Kontakt zu dem Hotelmanager hergestellt werden, welcher jedoch in keiner Weise kompromissbereit noch kulant war, schließlich kam die Zimmerbuchung meines Kollegen erst durch meine Reservierung zustande. Über die Qualität des Zimmers kann ich keine Angaben machen. Über den Ausgang der beschriebenen Situation und dem kläglich vorhandenen Kundenservice bin ich allerdings sehr verärgert und möchte das Hotel aus diesem Grund in keinem Fall weiterempfehlen.
Stayed 1 night in Aug 2018