Title: OYO Hotel Palma Real Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Hotel Palma Real Hotel in Francisco Uh May with 24-hour front desk and outdoor pool ![Outdoor pool](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/6d03639a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/5d18864c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/746a5169.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/f27c9a12.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/9b5d56cb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies OYO Hotel Palma Real sits in a vibrant neighborhood where guests can relax on the sunny terrace or cool off in the outdoor pool. The property offers free self parking, and WiFi keeps everyone connected while they explore the nearby attractions the area has to offer. 6.2 ## Popular amenities - Pool - Housekeeping - Laundry - Pet-friendly - 24/7 front desk - Parking included £23 includes taxes & fees 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4857745&PinnedHotelID=4857745&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/2adb53ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning TV Pillow-top bed Down duvet Private bathroom Satellite channels Wardrobe - 144 sq ft - Sleeps 2 - 1 Queen Bed ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/bee03c3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning TV Pillow-top bed Down duvet Private bathroom Satellite channels Wardrobe - 160 sq ft - Sleeps 4 - 2 Queen Beds ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/fa239ce7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (Two beds) ### Highlights Soundproofed Air conditioning TV Pillow-top bed Down duvet Private bathroom Satellite channels Wardrobe - 160 sq ft - Sleeps 4 - 2 King Beds ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/fa239ce7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Three beds) ### Highlights Soundproofed Air conditioning TV Pillow-top bed Down duvet Private bathroom Satellite channels Wardrobe - 144 sq ft - Sleeps 6 - 3 Queen Beds ![Down duvets, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4860000/4857800/4857745/5d2d1c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Soundproofed Air conditioning TV Pillow-top bed Down duvet Private bathroom Satellite channels Wardrobe - 160 sq ft - Sleeps 1 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFrancisco-Uh-May-Hotels-Hotel-Palma-Real.h4857745.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFrancisco-Uh-May-Hotels-Hotel-Palma-Real.h4857745.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.35652%2C-87.58145&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zoc_NR8jPQP-x1lb09FFJyDCjoI=) Carretera Federal Tulum-Coba km 21.5, Mza. 17 Lt. 4, Francisco Uh May, QROO, 77796 #### What's nearby - Tulum Monkey Sanctuary - 15 min drive - 12.0 miles - Gran Cenote - 18 min drive - 14.1 miles - Tulum Mayan Ruins - 27 min drive - 18.9 miles - Playa Paraiso - 30 min drive - 20.7 miles - Xel-Há Park - 38 min drive - 29.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 112 min drive #### Restaurants - ‪las brasitas - ‬14 min walk - ‪La Paisana - ‬14 min walk - ‪Mi México - ‬14 min walk - ‪Rancho La Cachimba - ‬16 min walk - ‪Las Pichichus - ‬3 min walk ## About this property ### OYO Hotel Palma Real Property highlights A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at OYO Hotel Palma Real. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self-parking - ATM/banking services, a 24-hour front desk and luggage storage Room features All guest rooms at OYO Hotel Palma Real feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Pillowtop mattresses and down duvets - Bathrooms with baths or showers and shampoo - 32-inch TVs with satellite channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9990000/9986600/9986518/a34ceab1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Mango Macario Gomez - Breakfast included - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 47 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=9986518&PinnedHotelID=9986518&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/115000000/114390000/114386900/114386867/f6cf0571_edited_525f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xunik Tulum 205 1BR Condo Tulum City Center - Pool - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=114386867&PinnedHotelID=114386867&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/35000000/34370000/34369500/34369457/5daf7521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cachito de Cielo Luxury Jungle Lodge Tulum - 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17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=104584556&PinnedHotelID=104584556&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - Terrace ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 2009 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillowtop mattress ### Bathroom - Bathtub or shower - Private bathroom - Shampoo - Soap - Towels provided ### Entertainment - 32-inch TV with satellite channels ### More - Air conditioning - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site ### Property is also known as Hotel Palma Real Francisco Uh May Palma Real Francisco Uh May Hotel Palma Real Tulum Palma Real Tulum Hotel Palma Real OYO Hotel Palma Real Hotel OYO Hotel Palma Real Francisco Uh May OYO Hotel Palma Real Hotel Francisco Uh May ## Frequently asked questions ### Does OYO Hotel Palma Real have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at OYO Hotel Palma Real? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at OYO Hotel Palma Real on 4 Nov 2025 start from £23.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Francisco-Uh-May-Hotels-Hotel-Palma-Real.h4857745.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is OYO Hotel Palma Real pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at OYO Hotel Palma Real? > Self-parking is free at this property. ### What time is check-in at OYO Hotel Palma Real? > Check-in start time: 1:00 PM; check-in end time: anytime. ### What time is check-out at OYO Hotel Palma Real? > Checkout is at noon. ### Where is OYO Hotel Palma Real located? > Situated near the beach, this hotel is 2.5 mi (4 km) from SFER IK UH MAY and within 9 miles (15 km) of Cenote Carwash and Cenote Zacil-Ha. Gran Cenote and Temple of Doom are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OYO Hotel Palma Real Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 5.6 Location ### 6.4 Staff & service ### 5.6 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 9 8 - Good 17 6 - Okay 26 4 - Poor 15 2 - Terrible 9 ### 8/10 Good #### Antonio 13 Nov 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I liked the convenience ans friendly staff. The plumbing needs attention. There is no parking past 8pm. ##### Antonio Stayed 1 night in Nov 2024 ### 2/10 Terrible #### Roberto 6 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Employees dressed like they on the patio at home. Don't say anything. And nothing is clean. Bathroom dirty and the bed wasn't clean. I used my t-shirt to cover the pillow to get some sleep... need better customer service.... ##### Roberto Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Antonia 23 Jan 2024 Liked: Property conditions & facilities Disliked: Staff & service The bathroom had a strong smell like urine. The gentleman in charge was not kind at all. He was somewhat rude, and would take his time to accommodate our needs. ##### Antonia Stayed 8 nights in Jan 2024 ### 6/10 Okay #### James 31 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Village location good if you use crowded collectivo (group taxi/van). Absolutely no services and we were even locked out during the day time. Wasp nest on our door. Cockroach and cigarette butts in lobby. No water pressure. They never cleaned the sheets, trash or towels the whole week. But cheap and a local experience for stories when back home. ##### James Stayed 7 nights in Jan 2024 ### 2/10 Terrible #### Sally 27 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend ##### Sally Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Luis 29 Nov 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### En general mal no hay privacidad mucho ruido ##### Luis Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Sughey 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Los empleados son muy amables y dan muy buen servicio. El hotel cuenta con lo necesario y duermes muy tranquilo. ##### Sughey Stayed 1 night in Aug 2024 ### 6/10 Okay #### sonia 30 Jan 2024 Disliked: Property conditions & facilities No tienen control de la TV y el aire acondicionado solo esta en una sola temperatura y no la puedes cambiar tampoco habia control del aparato. ##### sonia Stayed 3 nights in Jan 2024 ### 8/10 Good #### SERGIO ARMANDO 26 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### SERGIO ARMANDO Stayed 4 nights in Jan 2024 ### 2/10 Terrible #### FRANCISCO JAVIER CORTEZ 18 Jan 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Según el señor de recepción no tenía reservación, le mostré y siempre se portó grosero y no me dejó hacer check in ##### FRANCISCO JAVIER CORTEZ Stayed 1 night in Jan 2024 ### 6/10 Okay #### Jener Joel 30 Nov 2023 Liked: Cleanliness, room comfort #### señal de televisión en general bien por el precio, sin embargo creo que una buena señal de televisión lo haría mucho mejor. ##### Jener Joel Stayed 2 nights in Nov 2023 ### 8/10 Good #### Juan Ramón 25 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Aunque no está en Tulum es una buena opción para los que viajamos por trabajo a la zona y que requerimos un hotel bueno, comodo y económico. ##### Juan Ramón Stayed 2 nights in Mar 2023 ### 2/10 Terrible #### angelique 6 Mar 2023 ##### angelique Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Gilberto 9 Nov 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Pool is dirty, room smells like humidity, walls have filtrstions, no restaurant in the place. ##### Gilberto ### 8/10 Good #### William 24 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### William Stayed 2 nights in Jan 2021 ### 8/10 Good #### Verified traveller 16 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities Bueno buena atención, y limpio bien el lugar gracias ##### Verified traveller Stayed 1 night in Jul 2020 ### 4/10 Poor #### Maricruz, Quintana Roo 11 Jul 2020 Liked: Cleanliness, staff & service Disliked: Amenities Cuando llegamos no había nadie en la recepción, un chico nos hice el favor de llamar a la persona que nos atendió, nos entregó la llave y nos tuvimos que dirigir solos a la habitación. Cuando llegamos había personas tomando y siguieron hasta muy tarde, en la habitación falta agua caliente en la regadera y alguna sábana para taparse, la alberca no se puede usar porque estaba muy sucia. ##### Maricruz Stayed 1 night in Jul 2020 ### 8/10 Good #### gilberto mario 10 Nov 2019 ##### gilberto mario Stayed 2 nights in Nov 2019 ### 8/10 Good #### Esmeralda, progreso, yucatan 22 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities para el precio estuvo todo bien cuartos limpios con clima y la alberca todos los dias la limpian tiene unos culumpios para reposar un rato ##### Esmeralda Stayed 2 nights in Apr 2019 ### 4/10 Poor #### Amber H., USA 10 Dec 2018 #### low budget first dont put toilet paper in the toilet ! thairs no sighns telling you , and they wont plunge your toilet till the next day . second he has the cutest dog , but dog barks alot in the morning and at night . and watch out for dog poop laying around . best part is it was buget friendly , you can catch a buss to and from holel from tulum . witch is cheeper than taxi by alot . its easy to find . and they will let you use thair microwave if your trying to keep a food budget . they only speak spanish . but will be friendly with you if you cant speak much spanish . ##### Amber H. Stayed 5 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 19 May 2018 Liked: Cleanliness, room comfort Disliked: Staff & service Hotel con poca atencion y amabilidad de la persona que atiende, saludas y no contesta el saludo solo responde a preguntas que le hagas. lejos de tulum ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### Angela 17 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é muito confortável, nenhum dos serviços deixa a desejar. Fica um pouco afastado das ruínas de Tulum, mas, por outro lado, está mais perto das ruínas de Cobá. Vale bastante a pena principalmente se estiver com algum carro alugado, pois os táxis cobram caro para ir do centro até lá e os coletivos demoram um pouco. Os funcionários são simpáticos e amáveis. ##### Angela ### 4/10 Poor #### gladys 4 Apr 2018 Disliked: Cleanliness, property conditions & facilities, room comfort Aunque sólo llegábamos a dormir al hotel, les falta mejorar su atención al cliente. No saben abordar a los huéspedes. ##### gladys ### 8/10 Good #### Miguel Angel 22 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### São 24 Kmts de Tulum pouco transporte ##### Miguel Angel ### 10/10 Excellent #### Verified traveller 17 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Excellent customer service, clean rooms would stay here again!! ##### Verified traveller Stayed 1 night in Jan 2018 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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