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"We enjoyed our stay at Rock cottage but there were some issues The hot water and heating weren't working so we called the number in the information pack. Un fortunately the number was the previous owner who was not impressed that her details were still on display. She gave us the new owners number who we called and he sorted out the plumber in less than 2 hours. All sorted but felt the heating should have been checked before our arrival. This was supposed to be precious time for us as a family and a non stressful period of time so I felt a bit annoyed The hot tub was a bonus especially in the evenings However I also felt that a packet of welsh cakes and a packet of individual milks in the fridge as a welcome pack was a bit spartan. Have always been left flowers or basics Maybe I'm nit picking but I feel we paid a high premium for the weekend and expected more Also fridge was tiny. Basically the property could do with some TLC and upgrading especially the upstairs ie floor boards resanding/ new covers on the suite/repainting/new tv(this was a joke!) Sorry to be so negative Could be an absolute gem if the above was addressed"