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"The whole experience, two nights, was excellent. The room was very large, well fitted and although we did not housekeeping refreshment were replenished, when requested. The food was of high standard and equally matched by the service. Only criticism was poor pressure in the sink hot water tap. It was an accessible room so understand the concern of the hot tap. "

"We stayed for 3 nights, the location of the hotel is great the conditions of the hotel is good, the staff was super friendly and helpful, the service was excellent. "

"The staff, and services were excellent. The only slight criticism I have is that a hot tub was advertised online, but the hotel does not actually have one. Apart from that, I have nothing but good things to say about my stay."

"No spa access included even though its not listed as a chargeable extra."

"Our room was ready for check-in rm 122. The shut window let alot of noise in from busy road. Pillows arent the comfiest. The breakfast was good, nice selection, hot english breakfast and tasty crispy bacon. My night was disturbed at 1.30am-2.30am by noisy guests slamming door and arguing loudly so it disturbed my sleep and didnt then feel safe. The car park is £5 surcharge which should just be added to the hotel booking cost as where else does one park! Location is good, near to spa and decent restaurants."

"The rooms were very clean and comfortable The staff were very polite and helpful You could walk straight out of the hotel into the middle of the town "

"Fantastic value"

"Great hotel"

"Very comfortable bed, breakfast was good but understaffed to cope with a busy period on the Sunday - the staff themselves were great - courteous and friendly just rushed off their feet. Monday breakfast was fine. Very good location near the Opera House. Parking was a challenge. "