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"Good from start to finish. It’s a big city centre hotel with a great ethos. Staff are helpful and friendly, it’s clean and comfortable and facilities are good. 10/10 from me for my one night stay. "

"Our ‘ go to ‘ hotel when down in Bristol Can’t fault it . 10/10"

"Absolutely amazing from the spa to the room to the staff! Highly recommend!"

"Very nice hotel, spacious and very comfortable. We chose it for its proximity to the Hippodrome theatre but would happily visit again to spend more time exploring Bristol. Added benefit was the Miller and Carter on site restaurant. "

"This is wonderful property very convenient to Bristol airport (so on the flight path, some flight noise in the morning). Beautiful building on a gorgeous property. Staff were friendly (well most of them) The room was nicely laid out, bed comfortable, great pillows & bedding. Breakfast was amazing! "

"This hotel is right near the centre of Bath within easy walking distance of restaurants and coffee shops, and right next to a big supermarket. "

"Good but check in took more than 45 mins. "

"This is a gem of a place! Thoroughly enjoyed the stay and the experience. Great staff who are welcoming! Definitely coming back again!"

"Weekend staff were amazing. On Monday the chef was extremely rude and condescending when was told that the coffee machine had run out of coffee and when was requested for a fried egg. She literally snapped at my son when he asked for a fried egg. Not impressed at all! Otherwise this hotel deserves a 5 star rating all over "