Good potential. Requires better management.
No one on reception on arrival. The young members of staff tried their best and were pleasant, courteous and helpful. But seemed to lack training and direction. The evening meal service was slow despite the restaurant being not fully occupied. The starter and main courses were very good. We waited ages for pudding, when it came it was burnt and inedible. Alternative was offered but we'd had enough. On checking out no one was available for 15 minutes or so and there were two other guests waiting to check out. The card machine wasn't working and my bill had items on I had not had, they had been crossed out. Not very professional.