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"Welcoming staff, room was perfectly kept, excellent location "

"Excelente atencion "

"Perfect hotel. The breakfast buffet is amazing. The view from the rooftop totally is gorgeous, totally worth a visit. "

"Perfecto recibimiento y ubicación "

"Great location, very clean, I highly reccommend"

"I loved the hotel. Great location. Staff very friendly and everything clean and nice."

"We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it "

"Wonderful hotel in a great location close to restaurants, shopping and the sights in Madrid. The rooms are clean and the employees friendly and helpful The rooftop bar and pool is fantastic - you will want to go every day of your stay! I will definitely stay at this hotel when I return to Madrid!"

"From start to finish it was nothing but perfect. Location was right in Gran Vía next to Plaza España metro station. Juan or José? (intern) and Andrés were very kind at check in. Very helpful men. The room was great and comfortable. It had everything I need. Looking forward to coming back again!"