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"The breakfast was lovely although several times staff had to be told when breakfast items ran out. The restaurant in the evening was disappointing however, the meal I ordered (lasagne)had to be sent back as it was cold in the middle when it arrived. We were and remained the only seated customers all night. When my meal was returned to me, now piping hot, it was the same plate I had sent away. In effect, my food was reheated twice. Other than breakfast, we will not have any other meal in there again and will not be recommending the restaurant to any one."

"Lovely hotel with a fun bar area downstairs, and it’s a dog friendly hotel! The room was clean and spacious, with very comfortable beds."

"Just what we were looking for when we visited York. Great city, great hotel. Would definitely stay again. "

"This hotel is amazing. We’ve been coming here as a family of 4 for over 7 years and every time it’s great. We’ve especially come for the pool and breakfast which are both excellent. I’d like to highlight the exemplary breakfast staff who do their upmost to make sure it’s special. Special hot chocolate? No problem. Special hot muffins? No problem. We use the family sized rooms and they’re great for a family of 4 with 2 big kids."

"Never used the bar. "

"Every where was clean and there was a lovely smell x"

"Bedroom was clean but needed some maintenance. Disappointing stay for the amount of money. Buffet breakfast not upto our usual stranded. No hash brown. No mushrooms. Extra charge for car parking which is not noted on the website! Ridiculous price at £20 per night. Definitely wouldn't stay again. Only positive is the location. "

"Cheap sausages and the parking was non existent we only booked there because it said it had on site parking. Never again."

"Nice breakfast is the positive. Noisy, dated room. Room 2 poor location to bar and restaurants. Not worth river view."