Title: Hotel Puerta América Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1199013&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Puerta América Art deco design meets modern flair at this Madrid retreat where guests can cool off in a seasonal outdoor pool surrounded by garden landscapes ## Photo gallery for Hotel Puerta América ![Porch - Hotel Puerta América (Madrid)](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/3cc9c093.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 bars/lounges, poolside bar - Hotel Puerta América (Madrid)](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/423d24ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Puerta América (Madrid)](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/938b9906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Hotel Puerta América (Madrid)](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/2e74fe8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Puerta América (Madrid)](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/e516e939.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Puerta América in Madrid offers rooftop views and vibrant spaces. Enjoy the seasonal outdoor pool, nightclub, two on-site restaurants, and a coffee shop/cafe. Nearby parks and gardens are perfect for afternoon strolls. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Free Wi-Fi - Restaurant - Air-conditioning - Gym £119 includes taxes & fees 18 Jan - 19 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1199013&PinnedHotelID=1199013&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Junior Suite ![Junior Suite | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/9dffa315.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Smart TV Pillow menu Blackout curtains - 484 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Executive Suite ![Executive Suite | City view](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/7c7bc018.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds Smart TV Pillow menu Blackout curtains - 645 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Zaha Hadid Space Club ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/f5c36d7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zaha Hadid Space Club 9.8 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Smart TV Pillow menu Blackout curtains Bathrobes - 323 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/31fdf488.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 2 ### View all photos for Junior Suite ![Lobby](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/9dc070b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Executive Suite ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/5e7cedb0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Zaha Hadid Space Club ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/899293a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zaha Hadid Space Club - Sleeps 2 ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1199100/1199013/4784e40e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.8 Excellent 59 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds HDTV Pillow menu Blackout curtains Shower/bath combination - 323 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### Junior Queen Suite-Non-Smoking - Sleeps 2 ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/30000/27600/27514/fc85fe82.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Madrid Chamartín Affiliated by Meliá Chamartín - Pool - Kids’ pool - Free Wi-Fi - Restaurant 8.4 Very good 1,001 reviews £86 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Madrid-Chamartin-Affiliated-By-Melia.h27514.Hotel-Information?chkin=2026-1-26&chkout=2026-1-27&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=27aee242-a799-4d69-8406-bcc82484e22e&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/10000/6800/6734/bee54a64.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Madrid Serrano Salamanca - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 730 reviews £163 includes taxes & fees 1 Feb - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) ## About the area Located in Chamartín, a neighbourhood in Madrid, Hotel Puerta América is in the entertainment district and near the airport. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Puerta de Alcalá and Royal Palace of Madrid. Travelling with kids? Make time for Madrid Zoo Aquarium, or head to an event or a match at Bernabéu Stadium. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.44074%2C-3.67002&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Qjhb23NI1D1c2HGOCvGB2kr2a7E=) Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002 ### What's nearby - Plaza de Toros de Las Ventas \- 15 min walk \- 0.8 miles - Calle de Alcalá \- 18 min walk \- 1.0 mile - Paseo de la Castellana \- 19 min walk \- 1.0 mile - Movistar Arena \- 3 min drive \- 1.6 miles - Bernabéu Stadium \- 5 min drive \- 2.0 miles ### Getting around - Cartagena Station - 3 min walk - Nuevos Ministerios Station - 5 min drive - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive ### Restaurants - ‪Skynight - ‬1 min walk - ‪la chalana - ‬4 min walk - ‪Reblochón - ‬4 min walk - ‪La Taberna del Cardenal - ‬4 min walk - Marmo Bar ## About this property ### Hotel Puerta América Luxury boutique hotel near Bernabéu Stadium Consider a stay at Hotel Puerta América and take advantage of a poolside bar, a rooftop terrace and a coffee shop/cafe. Make sure that you enjoy breakfast, lunch, dinner and light fare at the two on-site restaurants. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, babysitting (surcharge) and tour/ticket information - Multilingual staff, a front desk safe and a lift - Guest reviews say great things about the helpful staff Room features All 315 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning. More amenities include: - Childcare services and free infant beds - Free toiletries and hairdryers - Digital channels, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/18900/18863/6e90f3f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Imagine Chamartín - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,000 reviews £134 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18863&PinnedHotelID=18863&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2210000/2201800/2201729/b3da7907.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ILUNION Atrium Ciudad Lineal - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,001 reviews £72 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2201729&PinnedHotelID=2201729&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/2000000/1880000/1874400/1874306/18b21dd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Madrid Tower Fuencarral-El Pardo - 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Air-conditioning 9.0 Wonderful 247 reviews £85 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=78393913&PinnedHotelID=78393913&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (EUR 30 per day) - Extended parking on site (EUR 30 per night) - Limited on-site self parking ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 30 for adults and EUR 12.50 for children - 2 bars/lounges - 2 restaurants - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Karrara Terrace - Lobby Bistro - The Observatory ### Things to do - Gym - Library - Seasonal outdoor pool ### Family friendly - In-room babysitting - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 12 floors - Banquet hall - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 15 September to 15 June: - Swimming pool ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 60.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per accommodation, per day We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 12.50 for children - Self-parking fee: EUR 30.00 per day - Extended parking fee: EUR 30.00 per night - Cleaning/housekeeping/linen are available for an additional fee - Rollaway bed fee: EUR 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from 23 June to 15 September Pool access available from 11:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 18 years old are not allowed in the fitness facility without adult supervision ### Property is also known as Hotel Silken Puerta Hotel Silken Puerta America Puerta America Silken Puerta Silken Puerta America Silken Puerta America Madrid Hotel Silken Puerta America Madrid Hotel Puerta America Madrid Puerta America Madrid Hotel Puerta América Madrid Puerta América Madrid Puerta América Hotel Puerta America Silken Puerta America Hotel Madrid Silken Puerta America Hotel Hotel Puerta América Hotel Puerta América Hotel Hotel Puerta América Madrid Hotel Puerta América Hotel Madrid ## Frequently asked questions ### Does Hotel Puerta América have a pool? ### How much does it cost to stay at Hotel Puerta América? ### Is Hotel Puerta América pet-friendly? ### How much is parking at Hotel Puerta América? ### What time is check-in at Hotel Puerta América? ### What time is check-out at Hotel Puerta América? ### Where is Hotel Puerta América located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Puerta América Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Location ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 554 8 - Good 285 6 - Okay 93 4 - Poor 49 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Isaias 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect and the hotel is beautiful ##### Isaias Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Pablo 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel with great art and location. ![](https://a.travel-assets.com/ugc/hotel-reviews/ac276f84-1a92-413a-b702-a6d82bf7a846-1763296501631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pablo Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Brenda 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel and an amazing experience! ##### Brenda Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Trutz 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was perfect the rooms was so beautiful ##### Trutz Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### keith 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed here multiple times. Staff, location and amenities are great. Only negative, is the lighting controls in the bedroom are a nightmare. ##### keith Stayed 1 night in Nov 2025 ### 8/10 Good #### Nicolle 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I can Definitely recommend this property. Customer service was nice, but everything has to be the room service, which is annoying. They do not have a mini bar. Towels were good , the bathroom toiletries were OK but bathroom lighting was terrible so doing my makeup difficult. Bed was comply and the housekeeping guy was really nice. Location was good, around the corner from a supermarket and a lot of stores and also close to the center price was really affordable. ##### Nicolle Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Hilda 31 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel and location was perfect! Very clean room! ##### Hilda Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alastair 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel, brilliant location, welcoming staff, amazing facilities and a great pool area! ![](https://a.travel-assets.com/ugc/hotel-reviews/491b3cfa-83b2-40a7-9bee-03e3a675424e-1753782951647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alastair Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Destiny 19 Nov 2025 Liked: Cleanliness, staff & service, amenities Beautiful design and architecture! Our room didn’t have much lighting which was a tad difficult getting ready, our tub wouldn’t drain and our shower was Luke warm.. ##### Destiny Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Cristina 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very unique designing hotel with easy access to the city center by public transport. Staff was very helpful and breakfast was excellent. ##### Cristina Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Josselyn 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was kind & helpful. Rooms were always kept clean & they would replace our towels, bed sheets, etc! Also it is very close to the metro station which is super convenient when exploring Madrid! ##### Josselyn Stayed 3 nights in Oct 2025 ### 8/10 Good #### keith 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great staff. Food could have been better and gym equipment basic ##### keith Stayed 2 nights in Sep 2025 ### 8/10 Good #### Petteri 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice design hotel ##### Petteri Stayed 1 night in May 2025 ### 6/10 Okay #### Luiz Fernando 3 Oct 2025 Liked: Staff & service I was expecting more for a 5stars hotel ##### Luiz Fernando Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maria Alexandra 8 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service, friendly staff, good amenities ##### Maria Alexandra Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Oliver 6 Sept 2025 Liked: Room comfort Disliked: Property conditions & facilities #### The hotel has had its day Hotel is in poor condition ##### Oliver Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Eileen 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities A really unique hotel with designer rooms and ver friendly and helpful reception staff. A really comfy bed, great shower and very quiet. ##### Eileen Stayed 1 night in Jun 2025 ### 8/10 Good #### Neil 22 Jul 2025 Liked: Cleanliness, staff & service Nice hotel with quirky rooms! Parking is expensive but secure. Close to metro station so easy to get into the city. ##### Neil Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Ahmed Hussein 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was great. I Will choose it again if I decide to come back. Highly recommend! ##### Ahmed Hussein Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rose 23 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Beautiful hotel ##### Rose Stayed 1 night in Feb 2025 ### 8/10 Good #### Lynsey 20 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a lovely stay ##### Lynsey Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Geethani 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and great reception/ concierge service. But restaurant staff can be bit friendly and helpful. They are quite arrogant and unfriendly to non Spanish speakers. ##### Geethani Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Andrea M. 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, nice and unique property ##### Andrea M. Stayed 2 nights in Apr 2025 ### 8/10 Good #### keith 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here a few times now. Be careful on room choice, as some are a little "out there" but overall a great hotel, with great staff ##### keith Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Jose M 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities A/c does not work properly ##### Jose M Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information) ---