The staff were under pressure did not seem enough of them they tried ,,, unbelievably my wife and i had to wait over an hour as our room was not ready on the plus side the man dealing with us gave us a free drink ,,, but really how can that be ,,,, the bar was shut early and again in the evening not a good way to attract people ,,, large group of noisy foreign kids did not help and to cap it all sunday morning breakfast was poor swimming in oil the full english could of slithered off to France!!!