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"The hotel is very tired and in need of an update. The 'sea view' room was very basic and tired and the sea view was obscured as the glass in the window had condensation inside the double glazing. The reception staff where excellent and efficient. The hotel served a purpose as we were attending a party in Folkestone but in the future I would look elsewhere for alternative accomodation. "

"We stayed for six nights, there was some fluff on the floor when we checked in, it was still there when we checked out! One evening, we had a decent lunch so only wanted a snack in the evening. We both had ham sandwiches which while nice ham, no attempt had been made to present them, for example, a salad garnish would have gone a long way. At breakfast the buffet was always running out of teaspoons, mugs for tea/coffee, marmalade, stupid things. One evening I went to use the disabled toilet, the attached picture shows how I found it."

"Beds are huge and the staff are jolly and helpful providing excellent service. Communal lounge, dining room and grounds all kept really nice. Spa is more functional than luxurious but good for the price. Only negatives were: - both me and my friends eggs at breakfast tasted very vinegar-y. - Each time the extractor fan was on in my room it was drawing in bad smells eg sewage and cabbage cooking smells. However overall we really enjoyed our stay and are grateful to the staff for making it really pleasant."

"Sparkly clean room, beautiful food with wonderful staff highly recommend"

"Really nice stay"

"Amazing"

"I arrived at this hotel and left within 10 minutes, not a nice hotel the smell is really bad"

"This is the perfect place for relaxation, romance and restlessness. The food and drink is also amazing!! Only downside is very few pool side beds, otherwise absolutely perfect!!"