Title: Burlington Hotel, Best Western Premier Collection Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=888465&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Burlington Hotel, Best Western Premier Collection This upscale hotel blends British tradition with local flavors, offering modern comforts in a business district location that feels surprisingly tranquil ## Photo gallery for Burlington Hotel, Best Western Premier Collection ![Exterior - Burlington Hotel, Best Western Premier Collection (Folkestone)](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/4659828f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![British cuisine - Burlington Hotel, Best Western Premier Collection (Folkestone)](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/7dbb4b7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Burlington Hotel, Best Western Premier Collection (Folkestone)](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/30b18eeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated - Burlington Hotel, Best Western Premier Collection (Folkestone)](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/494a5b70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, cocktail bar - Burlington Hotel, Best Western Premier Collection (Folkestone)](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/6744706c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find authentic British cuisine at the Bay Tree Bar and Grill, with a garden and terrace for peaceful outdoor space. The Burlington Hotel, Best Western Premier Collection, offers laundry facilities, express check-in/out, and multilingual staff for a welcoming atmosphere. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Business services - Bar £48 includes taxes & fees 4 Jan - 5 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=888465&PinnedHotelID=888465&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 20 of 20 rooms ### View all photos for Suite, 1 King Bed, Non Smoking ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/64b62a44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Heating Free cots/infant beds Kitchenette Fridge - 410 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room, 2 Single Beds, Non Smoking ![Comfort Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/69f3aae5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 2 Single Beds, Non Smoking 9.0 Wonderful 9 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Premium bedding Portable fan Hairdryer Electric kettle - 200 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View) ![Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/c3c6993d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Non Smoking (View) 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Premium bedding Portable fan Separate bedroom Bathrobes - 290 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room, 1 Double Bed, Non Smoking ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/2d3d4ddb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed, Non Smoking 9.6 Exceptional 17 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Premium bedding Portable fan Hairdryer Electric kettle - 200 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, 1 Double Bed, Non Smoking ![Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/9bde1146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed, Non Smoking 9.8 Exceptional 6 reviews ### Highlights Individually furnished Individually decorated Heating Free cots/infant beds LCD TV Premium bedding Portable fan Bathrobes - 290 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) ![Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/494a5b70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Heating LCD TV Premium bedding Portable fan Bathrobes Hairdryer - 290 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking ![Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/0da2c8ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking 10.0 Exceptional 4 reviews ### Highlights Separate sitting area Individually furnished Individually decorated Heating Free cots/infant beds LCD TV Premium bedding Portable fan - 410 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### Superior Double Room - Sleeps 2 ### Standard Twin Room - Sleeps 2 ### View all photos for Superior Room, 2 Single Beds, Non Smoking ![Superior Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/ed543dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Individually furnished Individually decorated Heating Free cots/infant beds LCD TV Premium bedding Portable fan Hairdryer - 290 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/10c2a955.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) ### Highlights Individually furnished Individually decorated Heating LCD TV Premium bedding Portable fan Hairdryer Electric kettle - Sleeps 2 - 1 Double Bed ### Deluxe Suite - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room, Cozy Room - Sleeps 2 ### 1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking - Sleeps 2 ### View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/890000/888500/888465/0b44333b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite-1 King Bed, Non-Smoking, Sitting Area - Sleeps 2 ### Suite - Sleeps 2 ### Semi Double Room - Sleeps 2 ### Junior Suite - Sleeps 2 ### Deluxe Double Room - Sleeps 2 ### Superior Twin Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFolkestone-Hotels-Best-Western-Plus-Burlington-Hotel.h888465.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFolkestone-Hotels-Best-Western-Plus-Burlington-Hotel.h888465.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.07534%2C1.16577&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pomD3jHQsr2TpoqatD4BT4CXp5Q=) 3-5 Earls Avenue, Folkestone, England, CT20 2HR #### What's nearby - Leas Promenade \- 3 min walk \- 0.2 miles - Sandgate Beach \- 3 min walk \- 0.2 miles - Leas Cliff Hall \- 7 min walk \- 0.4 miles - Folkestone Beach \- 3 min drive \- 1.2 miles - Folkestone Harbour \- 3 min drive \- 1.3 miles #### Getting around - Folkestone Central Station - 15 min walk #### Restaurants - ‪The Bouverie Tap - ‬9 min walk - ‪The Chambers - ‬11 min walk - ‪Papas Fish & Chips - ‬11 min walk - ‪The Firkin - ‬12 min walk - ‪The Radnor Arms - ‬10 min walk ## About this property ### Burlington Hotel, Best Western Premier Collection Upscale hotel in the business district You can look forward to a terrace, a garden and laundry facilities at Burlington Hotel, Best Western Premier Collection. The on-site restaurant, Bay Tree Bar and Grill, features British cuisine. In addition to 2 bars and conference space, guests can connect to free in-room WiFi. You'll also find perks such as: - Full breakfast (surcharge), express check-out and express check-in - Wedding services, a lift and smoke-free property - Luggage storage, a front desk safe and meeting rooms - Guest reviews give top marks for the helpful staff and location Room features All 58 individually furnished rooms feature thoughtful touches such as 24-hour room service and premium bedding, as well as amenities such as free WiFi and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property. Other conveniences in all rooms include: - Heating and portable fans - Baths or showers, free toiletries and hairdryers - LCD TVs with digital channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Signature Suite, 1 King Bed with Sofa bed, Sea View | Premium bedding, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/910000/900700/900681/d33e6062.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The View Hotel Folkestone, a member of Radisson Individuals Folkestone - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.0 Wonderful 988 reviews £54 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=900681&PinnedHotelID=900681&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/21000/20934/94c1a286.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco The Clifton Folkestone by IHG Folkestone - 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Restaurant 7.2 Good 1,002 reviews £39 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1201483&PinnedHotelID=1201483&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2040000/2039900/2039882/3517bb0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Folkestone - Channel Tunnel by IHG Folkestone - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 1,008 reviews £45 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=2039882&PinnedHotelID=2039882&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/19000000/18060000/18053200/18053134/e43db73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Westward Ho Hotel Folkestone - Pet-friendly - Free Wi-Fi - Breakfast available - Parking available 8.0 Very good 411 reviews £99 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=18053134&PinnedHotelID=18053134&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/20000000/19190000/19185800/19185775/77401a1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rocksalt Folkestone - Free Wi-Fi - Restaurant - Parking available - Bar 9.0 Wonderful 145 reviews £101 includes taxes & fees 20 Jan - 21 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=19185775&PinnedHotelID=19185775&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/6000000/5450000/5441600/5441559/23bbaaa3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wards Hotel Folkestone - Free Wi-Fi - Restaurant - Parking available - Business services 8.2 Very good 186 reviews £62 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=5441559&PinnedHotelID=5441559&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10 AM for a fee: GBP 16.95 per person - 2 bars/lounges - A restaurant ### Restaurants on site - Bay Tree Bar and Grill ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Conference space - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 4 floors - Banquet hall - Built in 1880 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - LCD TV with digital channels ### Food and drink - 24-hour room service - Electric kettle ### More - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone - Portable fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December: - One of the dining venues ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 20.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 16.95 per person - Pet fee: GBP 20.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Burlington Folkestone Burlington Hotel Folkestone Best Western Plus Burlington Hotel Folkestone Best Western Plus Burlington Folkestone Best Western Plus Burlington Hotel Burlington Hotel Best Western Premier Collection Burlington Hotel, Best Western Premier Collection Hotel Burlington Hotel, Best Western Premier Collection Folkestone ## Frequently asked questions ### Is Burlington Hotel, Best Western Premier Collection pet-friendly? ### How much does it cost to stay at Burlington Hotel, Best Western Premier Collection? ### What time is check-in at Burlington Hotel, Best Western Premier Collection? ### What time is check-out at Burlington Hotel, Best Western Premier Collection? ### Where is Burlington Hotel, Best Western Premier Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Burlington Hotel, Best Western Premier Collection Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 578 8 - Good 304 6 - Okay 79 4 - Poor 27 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Donna 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back ##### Donna Stayed 1 night in Dec 2025 ### 10/10 Excellent #### John 24 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room. ##### John Stayed 1 night in Dec 2025 ### 10/10 Excellent #### christopher 7 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room very clean plenty to choose from the breakfast bar was nice to have a drink in ##### christopher Stayed 1 night in Nov 2025 ### 8/10 Good #### Ken 14 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff friendly and helpful. Great place to bring your dog with you. ##### Ken Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Philip 26 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean, friendly staff ##### Philip Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lisa 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Close to the coast, very nice room, great breakfast, very helpful and pleasant staff. ##### Lisa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Edwards 8 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great staff, clean room, well kept. Unfortunately the breakfast was very disappointing, greasy and not quality ingredients. we are vegan/vegetarian and the plant based bacon was very greasy, only small half grilled tomato and almost burned sausage. it would be great to check for fresher ingredients ##### Edwards Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### JOHN 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice staff. it was a very short stay but all good and would come again. ##### JOHN Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mark 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were a good size and very clean. Staff were great. Amazing location if you like it quiet and walks by the sea. Main shopping area is also only a short walk away Had a fantasic time. ##### Mark Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dean 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The suite was lovely and spacious offering a very relaxing experience. The bathroom with double shower and double ended bath was a very welcome surprise. We didn’t want to leave the room it was that nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/014063fb-ac23-447c-b123-2245aeee9485-1761487437862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9594c75-fffd-413d-8bec-35ef0802bde0-1761487437780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc656b24-3125-4d82-b540-f42ad0d90c79-1761487438713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/43ade922-98ae-487c-bf3d-8955075445ed-1761487438986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dean Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Richard 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were excellent and so helpful cleaning staff were so good ##### Richard Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Roger 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good room. Pet-friendly. ##### Roger Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sheila 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Amazing stay Great stay, excellent hotel with excellent staff. ##### Sheila Stayed 1 night in Jul 2025 ### 8/10 Good #### Sunit 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reception staff got a room ready for us to use earlier than the check in as we needed to change for a wedding. Manager went out of his way to make us sandwiches as we arrived when the restaurant was closed. The staff truly went out of their way to ensure we had a comfortable stay. ##### Sunit Stayed 1 night in Sep 2025 ### 8/10 Good #### stephen 11 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel in a great location, lovely bar area as well ##### stephen Stayed 1 night in May 2025 ### 8/10 Good #### Matthew 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip Comfortable stay for a quick business trip ##### Matthew Stayed 1 night in Jul 2025 ### 8/10 Good #### Ian 4 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location within easy reach to town centre and the beach front ##### Ian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Emal 12 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible staff 2 night stay while visiting for a friend's wedding. Room was clean and cozy. Staff were amazing. Very knowledgeable and incredibly attentive. Even going out of their way to bring us got breakfast items when we were running late on Sunday morning! ##### Emal Stayed 2 nights in Sep 2025 ### 8/10 Good #### CLARE 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely old Victorian house converted into hotel- make sure you take the right elevator as two sides do not connect! Room was clean well appointed ( including a fan) for a warm night) and I was given my tub/ shower combo as ai had requested. Shame the water was not hot when I returned to my room at 11 pm. Breakfast very good with choices off menu and buffet for 14£ if booked night before. Lovely bar with excellent cocktails. ##### CLARE Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Patrick 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and excellent location Warm efficient welcome at reception, lovely bedroom and bathroom, excellent restaurant and bar. Close to large grassy area overlooking sea, great for dog walk ##### Patrick Stayed 1 night in Jun 2025 ### 8/10 Good #### Steven 1 Aug 2025 Liked: Cleanliness, staff & service Older hotel, showing its age. Very nice staff. Good location in sight of beach and with bus stop nearby. Quiet residential neighborhood. ##### Steven Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Amanda 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wondering stay and welcoming to puppy Wonderful stay with lovely staff. First time travelling with my puppy and the staff made it both seamless and memorable. ##### Amanda Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Tamsin 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely hotel. Very comfortable ##### Tamsin Stayed 1 night in May 2025 ### 8/10 Good #### Terence 1 Aug 2025 Liked: Cleanliness, amenities The size of the rooms was excellent. The hours for breakfast in my opinion could have been extended by another half hour ##### Terence Stayed 2 nights in Jul 2025 ### 6/10 Okay #### N 26 Jun 2025 Liked: Cleanliness, staff & service, room comfort #### Work stay The hotel is a bit dated and needs a refurb but the service is great. ##### N Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information) ---