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Best Western Plus Burlington Hotel

Photo gallery for Best Western Plus Burlington Hotel

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Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Best Western Plus Burlington Hotel

Best Western Plus Burlington Hotel

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Social distancing
3-5 Earls Avenue, Folkestone, England

Explore the area

  • Popular LocationLower Leas Coastal Park2 min walk
  • Popular LocationSandgate Beach6 min walk
  • Popular LocationFolkestone Beach8 min drive
  • AirportManston (MSE-Kent Intl.)45 min drive

Choose dates to view prices

About this area

Folkestone

Located in Folkestone, Best Western Plus Burlington Hotel is in the business district and near the beach. Dover Castle and Dover Western Heights are local landmarks, and some of the area's activities can be experienced at Folkestone Harbour and Hythe Pool. Leas Lift and Elham Valley Railway Museum are also worth visiting. Looking to get your feet wet? Waterskiing, windsurfing and sailing adventures can be found near the property.

What's nearby

  • Lower Leas Coastal Park - 2 min walk
  • Sandgate Beach - 6 min walk
  • Battle of Britain Memorial - 6 min drive
  • Kent Battle of Britain Museum - 7 min drive
  • Folkestone Beach - 8 min drive

Restaurants

  • Bay Tree Bar and Grill — 1 min walk
  • La Tavernetta - 7 min walk
  • Butty's - 10 min walk
  • The Bouverie Tap - 10 min walk
  • Copper And Spices - 10 min walk

Getting around

  • Folkestone Central Station - 15 min walk

About this property

Best Western Plus Burlington Hotel

Victorian hotel with bars/lounges and 24-hour front desk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities and a 24-hour front desk. All 58 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and electric kettles.
Best Western Plus Burlington Hotel offers 58 forms of accommodation with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 13.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Renovated entire property – March 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.50 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington
Best Western Plus Burlington Hotel Hotel
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Hotel Folkestone

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 325 out of 717 reviews
5 - Excellent 45%
Rating 4 - Good. 266 out of 717 reviews
4 - Good 37%
Rating 3 - Okay. 84 out of 717 reviews
3 - Okay 12%
Rating 2 - Poor. 25 out of 717 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 717 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Very nice comfy room. Huge, if cold bathroom. WiFi wasn't really useable. Would definitely stay there again though.
Stayed 1 night in Nov 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a picture light outside the room along with outside lighting made the room very bright. Re breakfast - I wasn’t expecting it to be in a paper bag! A chocolate muffin, yogurt, applie, orange juice and a sweet cereal bar is not adequate. The hotel still advertises breakfast on the board inside the lobby. I received an email saying a restaurant was closed but nowhere did it say breakfast was in a paper bag. The receptionist had only one option for a nearby coked breakfast. I didn’t know parking had to be paid for if wanting to park near the hotel. For us, we won’t be returning as they seem to expect customers to understand “Bay Tree Restaurant closed” as breakfast in a paper bag! They could have said at check in stage. What about dietary requirements??? Upon check in “have you checked in online?” If you wanted us to check in online as short staffed, email before hand! Not everyone has a smart phone and on the form no mention of breakfast! Poor service.
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2021

4/5 Good

Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021