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Overview of Best Western Plus Burlington Hotel

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Exterior
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationLower Leas Coastal Park2 min walk
    Popular LocationSandgate Beach6 min walk
    Popular LocationFolkestone Beach8 min drive
    AirportLydd (LYX)42 min drive

Choose dates to view prices

About this area

Folkestone

Located in Folkestone, Best Western Plus Burlington Hotel is in the business district and near the beach. Dover Western Docks Cruise Terminal and Dover Eastern Docks Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Lympne Wild Animal Park and Gardens and Dover Beach. Looking to enjoy an event or a game while in town? See what's happening at Folkestone Racecourse or Lydden Hill Race Circuit. Looking to get your feet wet? Waterskiing, windsurfing and sailing adventures can be found near the property.
Visit our Folkestone travel guide
Popular Location

What's nearby

  • Lower Leas Coastal Park - 2 min walk
  • Sandgate Beach - 6 min walk
  • Battle of Britain Memorial - 6 min drive
  • Folkestone Beach - 8 min drive
  • Eurotunnel Folkestone Terminal - 20 min drive

Getting around

  • Folkestone Central Station - 15 min walk
  • AirportLondon (LGW-Gatwick) - 74 min drive

Restaurants

  • Bay Tree Bar and Grill — 1 min walk
  • The Cliffe Restaurant - 4 min walk
  • Earls Restaurant - 5 min walk
  • La Tavernetta - 7 min walk
  • Don Giovanni - 10 min walk

About this property

Best Western Plus Burlington Hotel

Victorian hotel with restaurant and bars/lounges
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities and a 24-hour front desk. All 58 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with digital channels, and other amenities include premium bedding and electric kettles.
Best Western Plus Burlington Hotel offers 58 forms of accommodation with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Folkestone hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10 AM: GBP 13.50 for adults and GBP 6.75 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Spanish

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Renovated entire property – March 2018
  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens
  • Portable fan
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 13.50 for adults and GBP 6.75 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington
Best Western Plus Burlington Hotel Hotel
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Hotel Folkestone

Frequently asked questions

Can I cancel my reservation for free at Best Western Plus Burlington Hotel and receive a full refund?
Yes, Best Western Plus Burlington Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus Burlington Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Best Western Plus Burlington Hotel?
As of 29 Nov 2020, prices found for a 1-night stay for 2 adults at Best Western Plus Burlington Hotel on 17 Dec 2020 start from £84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Best Western Plus Burlington Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Best Western Plus Burlington Hotel?
This hotel doesn't offer parking.
What time is check-in at Best Western Plus Burlington Hotel?
Check-in is from 2:00 PM - anytime.
What time is check-out at Best Western Plus Burlington Hotel?
Checkout is at 11 AM.
Where is Best Western Plus Burlington Hotel located?
Situated in the business district, this hotel is within a 10-minute walk of Lower Leas Coastal Park, Sandgate Beach and Leas Cliff Hall. Leas Lift and Folkestone Harbour are also within 1 mile (2 km). Folkestone Central Station is 15 minutes by foot and Folkestone West Station is 19 minutes.
4.2
Very good
5 - Excellent
297
4 - Good
254
3 - Okay
80
2 - Poor
23
1 - Terrible
17

4.4/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable room, nice bar and friendly staff that made things easier in these difficult times
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had thin walls. Though I am a light sleeper, a television in the next room was enough to prevent sleep. Conversations on the street outside can be heard. However, great view of the sea, superb breakfast and service. Overall, poor value for money.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room 110, excellent breakfast, great location. highly recommend. Great bar and restaurant
Stayed 2 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

3/5 Okay

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking service doesn’t deserve 1* I’ve been to more than 80 countries but I have never seen anything like it I still had some sort of service 1h for wrong breakfast no table booking passed on no service what’s so ever no basic things in the room terrible mattress but other customers had worse I talked with few and seen others were completely left alone not served at all
Stayed 1 night in Jul 2020

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