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"Quaint staff were great"

"Our stay was lovely friendly staff lovely rooms and amazing breakfast."

"Excellent value for money given what you get. Staff were outstanding"

"Loved the spa and swimming area. Great service. "

"Friendly welcome "

"Our trip to Bournemouth was lovely, the hotel itself is managed very well, the breakfast is really nice with a wonderful choice of food and beverages. Our room was clean and spacious and we had a pleasant view of the seafront and observation wheel."

"Desk staff was so helpful. I had flown overnight after a day in the airport. I was so tired. I was given early check in, offered coffee and kindling conversation until my room was ready. All staff were so helpful. "

"Very freindly staff "

"The menu in Brasserie Blanc had a good choice and the food was very well prepared and tasty. The BB staff were very pleasant and courteous both at dinner and at breakfast. The reception staff were very helpful. The room was very comfortably with excellent views of the sea and pier. It was very handy that the West Cliff lift is straight outside the front door of the hotel. It made an interesting route to the beach promenade."