We were there with our grown children and their families. Overall everything was pretty nice. It was certainly not five-star hotel, but we were satisfied. Having a Starbucks in the lobby was a plus. The front desk folks and all employees of the hotel were very good. Only my room had an AC problem. We went to Boston from Fla. to gert away from the heat. :-)
Stayed only one night. The room was clean and spacious. Felt safe. They have shuttle service, although they make you pay if you are going to or from the airport. The evening and night desk staff were lacking in professionalism and assistance. The day desk staff were great! The positive professional working the desk in the morning changed my whole impression of the place. She was patient, informed, helpful, professional, and went out of her way to see that needs were met. Great restaurants and shopping center directly behind the place.
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